2018-07-03

Added 2026-06-23 · Updated 2026-07-08

CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

The Financial Conduct Authority issued consultation paper CP18/18 to propose guidance regarding regular premium payment protection insurance complaints and the recurring non-disclosure of commission. The document seeks industry feedback on regulatory expectations for handling these specific consumer protection issues before finalizing policy standards. The consultation period for this guidance ran from July 4, 2018, to September 4, 2018, with a policy statement expected in the fourth quarter of 2018.

United Kingdom

Financial Conduct Authority

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Open consultation: CP18/18 Read more about Open consultation: CP18/18

04/07/2018

Consultation closes

04/09/2018

Policy Statement

Q4 2018

Q4 2018