2022-06-19

Added

DOS Circular Letter No. 21: Conducting banking services in the flood affected areas

The Department of Off-site Supervision of the Bangladesh Bank directs all scheduled banks operating in Bangladesh to temporarily close branches in flood-affected districts, including Sylhet, Sunamganj, Rangpur, and Kurigram, where normal banking operations are impossible. Banks must arrange for customers to access essential banking services at nearby branches during the closure. Once flood conditions improve, banks are required to resume services at the affected branches without delay.

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50 119 Bangladesh Bank (Central Bank of Bangladesh) Head Office Motijheel, Dhaka-1000 Bangladesh

Bangladesh Bank (Central Bank of Bangladesh) Head Office Motijheel, Dhaka-1000 Bangladesh Department of Off-site Supervision DOS Circular Letter No. 21

05 Asharh 1429 Date: ------------------ 19 June 2022 Managing Director / Chief Executive Officer All Scheduled Banks operating in Bangladesh. Regarding conducting banking operations in flood-affected areas. Dear Sir,

Due to the abnormal rise in water levels in rivers in several districts including Sylhet, Sunamganj, Rangpur, and Kurigram, sudden floods have occurred. For those branches/sub-branches of your bank where normal banking operations are not possible due to flood-related reasons, instructions are hereby given to close the operations of such branches/sub-branches and make arrangements for customers to receive essential banking services from nearby branches. However, after the improvement of the flood situation, arrangements must be made to resume banking services from the concerned branches/sub-branches without delay.

This instruction is issued in the public interest under the powers conferred by Section 45 of the Bank Company Act, 1991.

Yours faithfully,

(Md. Anowarul Islam) Director (DOS) Phone: 9530093