2016-11-30

Added · Updated

Engagement of Intermediaries by Authorized Institutions

The Hong Kong Monetary Authority issued this circular to regulate the engagement of intermediaries and sales agents by Authorized Institutions. It mandates that AIs implement robust measures to enhance customer protection and address reputation risks during loan application processes. The document also incorporates feedback from recent reviews regarding customer data protection practices.

Hong Kong Monetary Authority logo

Hong Kong

Hong Kong Monetary Authority

Click to view thumbnail

CIR

Current

Issue Date:

30 Nov 2016

20161130-1-EN.pdf (262.2 KB)

Topic:

Banking Conduct & Enforcement - Consumer Protection

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Annex

Current

30 Nov 2016

Annex 1 - Measures to further enhance customer protection and address potential reputation risks to Authorized Institutions (AIs) in the loan application processes

Annex

Current

30 Nov 2016

Annex 2 - Feedback from recent reviews by AIs on customer data protection

CIR

Current

07 Aug 2015

Engagement of Intermediaries and Sales Agents by Authorized Institutions (AIs)

Annex

Current

30 Nov 2016

Annex 1 - Measures to further enhance customer protection and address potential reputation risks to Authorized Institutions (AIs) in the loan application processes

Annex

Current

30 Nov 2016

Annex 2 - Feedback from recent reviews by AIs on customer data protection

CIR

Current

07 Aug 2015

Engagement of Intermediaries and Sales Agents by Authorized Institutions (AIs)

Version History

Superseded Document

You may also be interested in

CIR

Current

19 Aug 2024

Consumer Protection in respect of Use of Generative Artificial Intelligence

CIR

Current

26 Mar 2026

Consumer Protection in the Use of Alternative Data

CIR

Current

10 Apr 2024

Joint Circular on Anti-Scam Consumer Protection Charter 2.0