2011-05-24

Added · Updated

Mystery Shopping Programme Findings: Report on Sale of Unlisted Securities and Futures Investment Products in Hong Kong Banking Sector

The Hong Kong Monetary Authority issued this circular on 24 May 2011 to present findings from a Mystery Shopping Programme targeting the sale of unlisted securities and futures investment products. The report details compliance issues identified within the banking sector, highlighting specific deficiencies in how authorized institutions handle customer transactions and disclosures. These findings serve as a regulatory benchmark to enforce higher standards of conduct and consumer protection in wealth management services.

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Hong Kong

Hong Kong Monetary Authority

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CIR

Current

Issue Date:

24 May 2011

20110524-4-EN.pdf (122.1 KB)

Topic:

Banking Conduct & Enforcement - Consumer Protection

Wealth Management & MPF - Insurance products

Wealth Management & MPF - Securities/investment products

Keyword:

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

CIR

Current

24 May 2011

Mystery Shopping Programme ("MSP") Findings

Annex

Current

24 May 2011

Annex 1 - Mystery Shopping Programme Findings (HKMA)

Annex

Current

24 May 2011

Annex 2 - Mystery Shopping Programme Findings (SFC)

CIR

Current

24 May 2011

Mystery Shopping Programme ("MSP") Findings

Annex

Current

24 May 2011

Annex 1 - Mystery Shopping Programme Findings (HKMA)

Annex

Current

24 May 2011

Annex 2 - Mystery Shopping Programme Findings (SFC)

Cross referenced Document

Version History

Superseded Document

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