2013-03-04
Added · Updated
The Hong Kong Monetary Authority issued this circular to outline the Mystery Shopping Programme conducted to evaluate the selling practices of Authorized Institutions regarding investment and insurance products. The document details the findings of the programme, highlighting specific areas where institutions failed to comply with regulatory requirements for suitability assessments and disclosure. It serves as a directive to ensure that Authorized Institutions adhere to proper conduct standards when distributing these financial products to customers.