Regulatory Alerts2002-05-30
Added · Updated
Rising number of customer complaints received by the HKMA
The Hong Kong Monetary Authority issued this circular on 30 May 2002 to address the increasing volume of customer complaints received by the regulator. The document serves as a notice to all Authorized Institutions regarding the trend in complaint volumes. It includes an annex detailing a quarterly return on debt collection related complaints to facilitate monitoring.
CIR
Current
Issue Date:
30 May 2002
20020530-4-EN.pdf (29.2 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
30 May 2002
Rising number of customer complaints received by the HKMA
CIR
Current
30 May 2002
Rising number of customer complaints received by the HKMA
Cross referenced Document
Version History
Superseded Document
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