2018-06-06
Added · Updated
The Hong Kong Monetary Authority issued this circular to enhance the practices of authorized institutions when selling annuity insurance products at the retail level. It mandates audio-recording of the entire selling process, including suitability assessments and risk disclosures, while allowing non-vulnerable customers to opt out under strict conditions. Authorized institutions must implement these measures by 31 August 2018 to ensure adequate customer protection and compliance with regulatory standards.