Regulatory Alerts2014-03-28
Added · Updated
Treat Customers Fairly Charter
The Hong Kong Monetary Authority issued this Charter to establish standards for treating customers fairly within the banking sector. It requires all authorized institutions to adhere to principles of fair treatment in their dealings with consumers. The document serves as a regulatory guideline to enhance consumer protection and financial inclusion practices.
CIR
Current
Issue Date:
28 Mar 2014
20140328-1-EN.pdf (126.8 KB)
Topic:
Banking Conduct & Enforcement - Consumer Protection
Banking Conduct & Enforcement - Financial Inclusion
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
28 Oct 2013
Treat Customers Fairly Charter
Directly related Document
CIR
Current
28 Oct 2013
Treat Customers Fairly Charter
Version History
Superseded Document
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