Regulatory Alerts2017-03-13
Added · Updated
BRPD Circular No. 03: To compensate the customers in case of fraudulent transactions
The document mandates that banks must immediately compensate customers for fraudulent transactions involving check forgery if internal investigations prove bank staff involvement. In cases where fraud is caused by third-party interference or system errors, banks must provide compensation subject to the approval of the relevant department. This directive applies to all scheduled banks operating in Bangladesh and takes effect immediately.