Regulatory Alerts2014-05-09
Added · Updated
Complaints Watch Issue No. 1
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 1 on 9 May 2014 to address banking conduct and enforcement matters. This circular targets all Authorized Institutions and serves as the inaugural release in a series monitoring complaint trends. It establishes a framework for ongoing oversight of how financial institutions handle customer complaints.
CIR
Current
Issue Date:
09 May 2014
20140509-2-EN.pdf (74.8 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
09 May 2014
Complaints Watch
CIR
Current
09 May 2014
Complaints Watch
Cross referenced Document
Version History
Superseded Document
You may also be interested in
CIR
Current
08 Oct 2015
Complaints Watch
CIR
Current
09 Dec 2016
Complaints Watch
CIR
Current
08 Jul 2016
Complaints Watch