Regulatory Alerts2017-11-24
Added · Updated
Complaints Watch Issue No. 10
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 10 on November 24, 2017, targeting all authorized institutions. This circular addresses topics related to banking conduct and enforcement regarding customer complaints. It serves as a regulatory update to ensure compliance with standards for handling consumer grievances.
CIR
Current
Issue Date:
24 Nov 2017
20171124-7-EN.pdf (173.3 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
24 Nov 2017
Complaints Watch
CIR
Current
24 Nov 2017
Complaints Watch
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Version History
Superseded Document
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