Regulatory Alerts2018-05-16
Added · Updated
Complaints Watch Issue No. 11
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 11 on 16 May 2018 to monitor banking conduct and enforcement regarding complaints. This circular targets all Authorized Institutions and serves as a regulatory update on complaint handling practices. The document references previous issues to provide context for ongoing supervisory expectations.
CIR
Current
Issue Date:
16 May 2018
20180516-1-EN.pdf (68.3 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
16 May 2018
Enclosure - Complaints Watch Issue No. 11
Annex
Current
16 May 2018
Enclosure - Complaints Watch Issue No. 11
Cross referenced Document
Version History
Superseded Document
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