Regulatory Alerts2018-11-23
Added · Updated
Complaints Watch Issue No. 12
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 12 on November 23, 2018, targeting all Authorized Institutions. This circular addresses topics related to banking conduct and enforcement regarding customer complaints. It serves as a regulatory update to guide institutions in handling complaint-related matters effectively.
CIR
Current
Issue Date:
23 Nov 2018
20181123-5-EN.pdf (82.1 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
23 Nov 2018
Complaints Watch
CIR
Current
23 Nov 2018
Complaints Watch
Cross referenced Document
Version History
Superseded Document
You may also be interested in
CIR
Current
09 Dec 2016
Complaints Watch
CIR
Current
09 May 2014
Complaints Watch
CIR
Current
08 Jul 2016
Complaints Watch