Regulatory Alerts2020-06-23
Added · Updated
Complaints Watch Issue No. 15
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 15 on June 23, 2020, to address banking conduct and enforcement matters. This circular is directed at all authorized institutions to highlight specific issues regarding customer complaints. The document serves as a regulatory update to ensure compliance with standards in handling consumer grievances.
CIR
Current
Issue Date:
23 Jun 2020
20200623-2-EN.pdf (525.6 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
23 Jun 2020
Complaints Watch
CIR
Current
23 Jun 2020
Complaints Watch
Cross referenced Document
Version History
Superseded Document
You may also be interested in
CIR
Current
09 Dec 2016
Complaints Watch
CIR
Current
09 May 2014
Complaints Watch
CIR
Current
08 Jul 2016
Complaints Watch