Regulatory Alerts2022-02-17
Added · Updated
Complaints Watch Issue No. 19
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 19 on 17 February 2022 to address banking conduct and consumer protection matters. This circular targets all authorized institutions and focuses on enforcement actions related to customer complaints. The document serves as a regulatory update to ensure compliance with established standards for handling consumer grievances.
CIR
Current
Issue Date:
17 Feb 2022
20220217-2-EN.pdf (605.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
17 Feb 2022
Complaints Watch
CIR
Current
17 Feb 2022
Complaints Watch
Cross referenced Document
Version History
Superseded Document
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