Regulatory Alerts2014-09-17
Added · Updated
Complaints Watch Issue No. 2
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 2 on 17 September 2014 to address banking conduct and enforcement matters. This circular targets all authorized institutions and focuses on the handling of customer complaints within the banking sector. The document serves as a regulatory update to ensure compliance with established standards for complaint management.
CIR
Current
Issue Date:
17 Sep 2014
20140917-2-EN.pdf (74.2 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
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Version History
Superseded Document
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CIR
Current
17 Sep 2014
Complaints Watch
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17 Sep 2014
Complaints Watch
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