Regulatory Alerts2025-01-24
Added · Updated
Complaints Watch Issue No. 25
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 25 on January 24, 2025, targeting all authorized institutions. This circular addresses topics related to banking conduct, enforcement, and consumer protection. It serves as a regulatory update to guide institutions in managing customer complaints effectively.
CIR
Current
Issue Date:
24 Jan 2025
20250124-8-EN.pdf (348.8 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
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Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
24 Jan 2025
Complaints Watch Issue No.25
CIR
Current
24 Jan 2025
Complaints Watch Issue No.25
Cross referenced Document
Version History
Superseded Document
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