Regulatory Alerts2015-05-28
Added · Updated
Complaints Watch Issue No. 4
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 4 on 28 May 2015 to provide guidance on banking conduct and enforcement matters. This circular targets all authorized institutions and addresses specific issues related to customer complaints within the banking sector. The document serves as a regulatory update to ensure compliance with established standards for handling client grievances.
CIR
Current
Issue Date:
28 May 2015
20150528-1-EN.pdf (30.7 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
28 May 2015
Enclosure - Complaints Watch Issue No. 4
Annex
Current
28 May 2015
Enclosure - Complaints Watch Issue No. 4
Cross referenced Document
Version History
Superseded Document
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