Regulatory Alerts2015-10-08
Added · Updated
Complaints Watch Issue No. 5
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 5 on October 8, 2015, to address banking conduct and enforcement matters. This circular targets all authorized institutions and highlights specific issues related to customer complaints. The document serves as a regulatory update to ensure compliance with expected standards in handling client grievances.
CIR
Current
Issue Date:
08 Oct 2015
20151008-4-EN.pdf (69.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
08 Oct 2015
Enclosure - Complaints Watch Issue No. 5
Annex
Current
08 Oct 2015
Enclosure - Complaints Watch Issue No. 5
Cross referenced Document
Version History
Superseded Document
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