2015-10-08

Added · Updated

Complaints Watch Issue No. 5

The Hong Kong Monetary Authority issued Complaints Watch Issue No. 5 on October 8, 2015, targeting all authorized institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the importance of proper complaint handling procedures for financial institutions under the regulator's oversight.

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Hong Kong Monetary Authority

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CIR

Current

Issue Date:

08 Oct 2015

20151008-5-EN.pdf (259.8 KB)

Topic:

Banking Conduct & Enforcement - Complaints

Group:

All Authorized Institutions

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