Regulatory Alerts2016-02-24
Added · Updated
Complaints Watch Issue No. 6
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 6 on February 24, 2016, targeting all authorized institutions. This circular addresses banking conduct and enforcement matters related to customer complaints. It serves as a regulatory update to ensure compliance with standards for handling client grievances.
CIR
Current
Issue Date:
24 Feb 2016
20160224-2-EN.pdf (328.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
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Cross referenced Document
Version History
Superseded Document
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CIR
Current
24 Feb 2016
Complaints Watch
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24 Feb 2016
Complaints Watch
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