2021-08-13

Added · Updated

Complaints Watch No. 18

The Hong Kong Monetary Authority issued Complaints Watch No. 18 on August 13, 2021, targeting all authorized institutions regarding banking conduct and consumer protection. This circular addresses specific complaints related to banking practices and enforcement standards. It serves as a regulatory update to ensure compliance with consumer protection guidelines within the banking sector.

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Hong Kong

Hong Kong Monetary Authority

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CIR

Current

Issue Date:

13 Aug 2021

20210813-1-EN.pdf (141.8 KB)

Topic:

Banking Conduct & Enforcement - Complaints

Banking Conduct & Enforcement - Consumer Protection

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Annex

Current

13 Aug 2021

Enclosure - Complaints Watch No. 18

Annex

Current

13 Aug 2021

Enclosure - Complaints Watch No. 18

Cross referenced Document

Version History

Superseded Document

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