Regulatory Alerts2024-08-19
Added · Updated
Consumer Protection in respect of Use of Generative Artificial Intelligence
The Hong Kong Monetary Authority issued this circular on 19 August 2024 to establish consumer protection standards for authorized institutions using generative artificial intelligence. The document updates previous guidelines on big data analytics and AI by addressing the specific risks and operational requirements associated with generative technologies. It mandates that institutions implement robust governance frameworks to ensure fairness, transparency, and accountability in their AI-driven consumer interactions.
CIR
Current
Issue Date:
19 Aug 2024
20241107-1-EN.pdf (220.1 KB)
Topic:
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
19 Aug 2024
Annex 1 - Guiding Principles in the HKMA circular “Consumer Protection in respect of Use of Big Data Analytics and Artificial Intelligence by Authorized Institutions” dated 5 November 2019
Annex
Current
19 Aug 2024
Annex 2 - Survey on Consumer Protection in respect of the Use of Big Data Analytics and Artificial Intelligence
CIR
Current
05 Nov 2019
Consumer Protection in respect of Use of Big Data Analytics and Artificial Intelligence by Authorized Institutions
CIR
Current
01 Nov 2019
High-level Principles on Artificial Intelligence
Annex
Current
19 Aug 2024
Annex 1 - Guiding Principles in the HKMA circular “Consumer Protection in respect of Use of Big Data Analytics and Artificial Intelligence by Authorized Institutions” dated 5 November 2019
Annex
Current
19 Aug 2024
Annex 2 - Survey on Consumer Protection in respect of the Use of Big Data Analytics and Artificial Intelligence
CIR
Current
05 Nov 2019
Consumer Protection in respect of Use of Big Data Analytics and Artificial Intelligence by Authorized Institutions
CIR
Current
01 Nov 2019
High-level Principles on Artificial Intelligence
Version History
Superseded Document
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