2022-12-06
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The Financial Conduct Authority proposes a new regulatory gateway requiring authorized firms to obtain permission before approving financial promotions for unauthorized persons. Authorized firms must submit applications during a defined window, undergo assessment, and comply with bi-annual reporting and seven-day notification obligations for approvals, amendments, or withdrawals. Firms failing to secure permission will be prohibited from approving promotions once the legislation comes into force, with transitional arrangements allowing continued activity during application determination. The consultation outlines assessment criteria, refusal grounds, and updates to non-Handbook guidance, contingent on the passage of the Financial Services and Markets Bill.
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Introducing a gateway for firms who approve financial promotions Consultation Paper CP22/27 December 2022
CP22/27 Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions Moving around this document Use your browser’s bookmarks and tools to navigate. To search on a PC use Ctrl+F or Command+F on MACs. How to respond We are asking for comments on this Consultation Paper (CP) by 07 February 2023. You can send them to us using the form on our website. Or in writing to:
Retail Investments & Disclosure Policy
Financial Conduct Authority
12 Endeavour Square London E20 1JN
Email:
cp22-27@fca.org.uk
Sign up for our news and publications alerts See all our latest press releases, consultations and speeches. Contents 1 Summary 3 2 The wider context 7 3 New regulatory gateway for s21 approvers 17 4 Proposals to operationalise the s21 gateway 21
Annex 1
Draft updated non – Handbook guidance for s21 approvals for investments 30
Annex 2
Questions in this paper 39
Annex 3
Cost benefit analysis 40
Annex 4
Compatibility statement 56
Annex 5
Abbreviations used in this paper 63
Appendix 1
Draft Handbook text
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Introducing a gateway for firms who approve financial promotions 1 Summary Why we are consulting
1.1 In July 2020, the Treasury launched a consultation on a ‘Regulatory Framework for the
Approval of Financial Promotions.’ Their subsequent consultation response confirmed the Treasury’s intention to introduce a new regulatory gateway for all authorised firms under the Financial Services and Markets Act 2000 (FSMA), who wish to be able to approve financial promotions on behalf of unauthorised persons.
1.2 Currently, any authorised person can generally approve financial promotions for
unauthorised firms. Once the gateway comes into effect, all firms that want to continue to be able to approve promotions will need to apply to the FCA for permission to do so (subject to certain exemptions). Firms that don’t apply for, and obtain, permission to do so, will not be permitted to approve financial promotions once this legislation comes into force. The transitional arrangements for the coming into force of the gateway are described in paragraphs 3.12 to 3.15 below, and on page 11 of the Treasury’s Consultation Response.
1.3 Legislation sets out how a financial promotion can be lawfully communicated in the
UK. Generally, a person cannot communicate a financial promotion unless (i) they are an authorised firm, (ii) the content of the financial promotion has been approved by an authorised firm, or (iii) an exemption applies. Authorised firms communicating financial promotions, or approving financial promotions (as a ‘s21 approver’), are responsible for ensuring the promotion complies with FCA financial promotion rules. These include a requirement that the promotion is clear, fair and not misleading. This means authorised firms play an important role in ensuring the promotions they communicate and approve accurately represent the product or service promoted, particularly on matters that are relevant to helping consumers make informed decisions, like risk and return.
1.4 Historically, we have seen too many non‑compliant promotions being approved and
then communicated by unauthorised firms to retail consumers. Harm has occurred when these promotions have been relied on by consumers for whom the product or service being marketed is inappropriate. This harm has been most common in the consumer investments market. We’ve seen evidence of consumers investing in high-risk products that are not aligned with their risk tolerance, due to poor-quality approved financial promotions. In the worst cases, the performance of investments was markedly different from the claims made in promotions or the product failed, in each case leading to significant and unexpected losses for retail investors.
1.5 We recently introduced new rules and updated guidance to strengthen our financial
promotions rules for high-risk investments. Some of these rules came into effect on 1 December 2022, and the rest will come come into effect on on 1 February
2023. This includes new requirements for s21 approvers that approve promotions
subject to the COBS 4 rules in the FCA Handbook (primarily applying to approvals of promotions for investment business). These new measures aim to strengthen the role of a s21 approver in this area, including by introducing an explicit requirement that s21 approvers:
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Introducing a gateway for firms who approve financial promotions What we want to change
1.10 The Treasury has signalled that it intends to create a transition period for existing
authorised firms which approve financial promotions to enable them to continue doing so until their applications for permission to approve have been determined. This CP includes detail on the following aspects of the new gateway (based on our understanding of the way that these are expected to operate):
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Introducing a gateway for firms who approve financial promotions Investments Strategy. The Strategy sets out our 3‑year plan to address harm in the consumer investments market. We have published metrics against each of the strategy’s 4 outcomes so that people can judge whether we are achieving them and to ensure that both we and the firms we regulate are called to take action when things are not going right. A key success measure is whether these proposals, together with our other work in this area, such as the final rules and guidance published in PS22/10, will contribute to achieving our target of a 50% reduction by 2025 in the number of consumers investing in high‑risk investments who indicate a low risk tolerance or demonstrate the characteristics of vulnerability. We will use consumer research, such as our Financial Lives Survey, to monitor progress against this target. Next steps
1.15 We welcome feedback on our proposals by 7 February 2023. We will consider all
feedback and expect to publish our Policy Statement and final rules in the first half of
2023. However, this will be contingent on the progress of the legislation and the timing
of the Bill receiving Royal Assent.
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Introducing a gateway for firms who approve financial promotions 2 The wider context
2.1 As we face the rising cost of living, consumers are having to make difficult decisions
about their finances and how they pay for things. Firms need to ensure consumers, particularly those in vulnerable circumstances, are equipped with the right information at the right time, so they can make effective, timely and properly informed decisions.
2.2 With the proliferation of digital services like Meta, Google and Twitter, it has become
faster and easier than ever for people to engage with financial services. People are taking less time between seeing and buying a product or service, often without advice. The European Commission’s Behavioural study on the digitalisation of the marketing and distance selling of retail financial services says the online environment puts a strong focus on providing products to customers as fast as possible, with as few barriers as possible. This might endanger consumers if they do not take enough time to reflect on purchasing financial products.
2.3 When it comes to their personal finances, consumers need good information to make
good decisions. But this doesn’t always happen. Instead, they’re often targeted with adverts that are unclear, unfair or misleading. A majority of financial services customers (77%) prefer researching and buying products online over in-branch, and roughly the same proportion are confident they can find the best products for their needs. Similarly, a majority (71%) say they look for reviews and recommendations before arranging a new product, with digital channels allowing consumers to obtain the opinions of thousands of others (Mintel’s Financial Services: The Path to Purchase-UK 2021).
2.4 In broad terms, s21 of FSMA defines a financial promotion as an invitation or
inducement to enter into an agreement for a financial product or service (or claims management activity). This can include any form of communication made across any media in the course of business, that invites or seeks to persuade a consumer to purchase a financial product or service. This can include, but is not limited to, posters in shop windows, advertising online, and posts made by influencers on social media.
2.5 A financial promotion is often a consumer’s introduction to a financial product or
service and can have a significant influence over their decision to proceed. So, it is crucial that it accurately represents the product or service, particularly on matters relevant to help consumers make informed decisions, like risk and return.
2.6 Our Financial Lives 2022 survey showed that social media was used by 1 in 6 investors
in the last 12 months to research investing, find opportunities to invest, or to keep up to date with investments. We often encounter financial promotions on websites and social media, including those communicated by social media influencers, which emphasise the benefits of financial products without giving fair and prominent indication of relevant risks. Where the person communicating such promotions is not authorised, the promotion may require approval. Promotions communicated or approved by authorised firms which fail to adequately identify relevant risks may breach our requirements. We are particularly alive to promotions which seek to take advantage of behavioural biases by encouraging impulse buying and thereby hindering effective consumer decision making.
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2.7 A particular focus of our recent work has been on promotions for high-risk
investments. Many new investors don’t realise that they can lose everything they invest in these products. We are focused on making sure consumers are accessing investments that reflect their risk appetite and receiving appropriate information that supports them in making decisions.
2.8 We also frequently see scam adverts in the high-risk investments space. In these
cases, the product clearly shouldn’t be promoted at all. We are working hard to address this, amongst other things by working closely with online platforms to stop these promotions reaching consumers in the first place. Usually, scam adverts are also in breach of the financial promotion restriction in s21 FSMA. Where we identify such financial promotions, we generally add those behind them to our Warning List.
2.9 Another area where we have concerns is the promotion of ‘Buy-Now Pay Later’ (BNPL)
products. We have seen promotions of these products that do not prominently warn consumers of the risks, such as the risk of taking on debt they cannot repay, the consequences of missed payments and other possible adverse consequences such as the impact on their credit file. We have warned firms that offer BNPL products that although some agreements are unregulated, the financial promotions of all BNPL products must comply with the requirements of the financial promotion regime.
2.10 The s21 gateway, as currently drafted, and our accompanying proposals in this paper
are designed to address gaps in the s21 approver framework, when an authorised firm approves a promotion for communication by an unauthorised firm. The proposed changes will help us intervene faster in response to harmful financial promotions that are within our remit but are communicated by unauthorised firms, in areas such as high-risk investments and BNPL. The existing regulatory landscape
2.11 We have limited powers over some financial services market participants where
they are not carrying out a regulated activity. For example, issuing non-transferable securities is generally not a regulated activity. Therefore, we cannot generally impose requirements on the issuers of high‑risk investments themselves, if they are unauthorised and not subject to our rules. However, if these investments are marketed then it is likely that they will have to meet the requirements of the financial promotions regime. So ensuring this regime is fit for purpose is vital in protecting consumers and helping them make informed investment decisions. The Treasury can, by legislation, amend the scope of the regulatory regime. In relation to issuers of non-transferable securities, the Treasury has indicated its preference to include such securities within the scope of the new public offering regime.
2.12 The financial promotions regime consists of 3 core elements that work together to
govern how financial products and services are marketed:
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Introducing a gateway for firms who approve financial promotions approval if it becomes aware that the promotion no longer complies. Our Handbook rules and guidance for s21 approvers are supplemented by our guidance for s21 approvers, published in November 2019.
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Introducing a gateway for firms who approve financial promotions exemption to apply. Where the conditions of an exemption are met, the FCA’s financial promotion rules do not apply to that promotion such as the need to be fair, clear and not misleading.
2.18 We believe that there is a need for significant changes to the FPO exemptions,
particularly to the relevant thresholds and consumers’ ability to self‑certify as one of these investor types. The Government has recently consulted on these issues. We believe that leaving this aspect of legislation unchanged will continue to cause significant consumer harm that we are unable to act against.
2.19 If the Government’s consultation results in a tightening of these exemptions, there
may be an increase in demand for s21 approvals. Unauthorised firms that currently rely on the FPO exemptions to promote their products may see it as less viable to do so following any changes to the legislation and choose to seek s21 approval instead. This could lead to an increase in the number of firms that want to undertake s21 approvals for unauthorised firms in the future, given the potential increase in demand for this service. Strengthening measures for authorised firms communicating and approving financial promotions subject to COBS 4
2.20 On 01 August 2022, we published a policy statement on strengthening our financial
promotions rules for high-risk investments (PS22/10). This was in response to an observed mismatch between consumers’ risk tolerance and the high-risk investments many are choosing to invest in. The policy statement included new rules for firms that approve financial promotions for unauthorised firms subject to the rules in COBS 4 of the FCA Handbook, as such firms play an important role in enabling unauthorised issuers of high‑risk investments to reach consumers. These rules were designed to complement the s21 gateway and create a robust regime that holds these firms to high standards.
2.21 From 01 February 2023, authorised firms approving financial promotions under COBS
4 will need to comply with the following new and clarified requirements:
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Figure 1: PS22/10 measures vs proposals in this consultation paper
A new regulatory gateway for s21 approvers
2.22 In July 2020 the Treasury launched a consultation on a Regulatory Framework for
Approval of Financial Promotions. Under the current framework, authorised firms are generally able to approve the financial promotions of any unauthorised firm. The rationale for this position was that authorised firms must meet the applicable ‘Threshold Conditions’ set out in FSMA, including conditions as to fitness and propriety, and are subject to FCA rules.
2.23 However, the Treasury was concerned that this position no longer delivers an adequate
degree of regulatory protection as there is no specific assessment authorised firms must undergo before they are able to approve financial promotions of unauthorised firms.
2.24 The Treasury’s consultation raised the following potential risks with the current
framework:
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Introducing a gateway for firms who approve financial promotions exceptions when they are required to under our existing rules, such as principals being responsible for ensuring appointed representatives comply with our rules. We generally expect firms with a direct relationship with the retail customers to have greatest responsibility under the Consumer Duty. However, all firms that have a material influence on or can determine consumer outcomes will need to consider their obligations.
2.29 Authorised firms need to consider their responsibilities under the Consumer Duty
when approving promotions for unauthorised firms. In particular, firms will need to have due regard to their responsibilities under the Duty’s general obligations and the consumer understanding outcome. S21 approvers will need to ensure that the financial promotions they approve support retail consumers’ understanding by ensuring that they meet the information needs of customers, are likely to be understood by customers intended to receive them, and equip them to make decisions that are effective, timely and properly informed. They should also ensure that the financial promotion is tailored to the characteristics of the customers intended to receive the financial promotion, including by reference to any characteristics of vulnerability, the complexity of products, the communication channel used, and the role of the firm.
2.30 Firms that approve financial promotions on behalf of others must meet these
expectations where they are relevant to their role. Given the nature of the role of a s21 approver and the lack of direct relationship with the underlying customer, some of these requirements may not be relevant to their role. For example, monitoring communications that are not financial promotions, the timing of a communication by an unauthorised firm or testing communications. More detail on the Consumer Duty and the obligations of authorised firms can be found in FG22/5 and PS22/9.
2.31 In our work following publication of the Duty, we have identified that the application
provisions are not sufficiently clear when a firm is only approving or communicating a financial promotion, where there is no underlying regulated activity. On 2 December 2022, we published a quarterly consultation paper that contains proposed amendments to the application provisions of the Duty. These aim to clarify which aspects of the Duty apply when firms are approving or communicating financial promotions. A proposed anti-greenwashing rule
2.32 On 25 October 2022, we published a consultation on Sustainability Disclosure
Requirements (SDR) and investment labels. This proposes a package of measures aimed at clamping down on greenwashing. This includes measures for the use of sustainable investment labels, disclosure requirements and restrictions on the use of sustainability-related terms in product naming and marketing.
2.33 While the majority of the proposals in that consultation are focussed on asset
managers, the proposals include a general ‘anti‑greenwashing’ rule that would apply to all FCA‑regulated firms. This proposal is intended to affirm existing requirements with a view to ensuring that sustainability-related claims, in the context of naming and marketing financial products, are clear, fair and not misleading. The rule would also require that firms ensure that such claims are consistent with the sustainability profile of the product or service, ie proportionate and not exaggerated. By applying this rule to all FCA-regulated firms, we would also be capturing firms that approve financial promotions for unauthorised firms, who will need to ensure that the promotions they approve for unauthorised firms comply with this rule as well as the usual financial promotions rules. Although firms should already be making sure promotions are clear,
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2.34 The Treasury has indicated that it intends to introduce legislation that will bring
the promotions of certain ‘qualifying cryptoassets’ into the financial promotions regime. The final scope of cryptoassets that will be covered by these changes will be determined by the Treasury and set out in a statutory instrument. As many cryptoasset firms are not authorised with Part 4A permissions under FSMA, it is likely that many crypto firms will require their promotions to be approved by a s21 approver, if the Treasury does proceed to extend the financial promotion perimeter in the way that it has indicated.
2.35 Subject to the Treasury’s proposals for qualifying cryptoassets, it is likely that the
number of firms that apply at the gateway with sufficient competence and expertise to approve cryptoasset financial promotions will be limited at first, and we therefore expect an increasing number of firms to successfully obtain permission to approve promotions of qualifying cryptoassets with time. However, we anticipate there to be strong demand from crypto firms seeking approval of their financial promotions. Online Harms
2.36 We have previously highlighted that over recent years, rises in fraud cases in the UK
have been increasingly influenced by scammers’ use of online platforms, including fraudulent advertising on search engines and social media. Our latest review indicates that the volume of scam enquiries to us continues to rise. Between April 2021 and March 2022, we received over 36,000 enquiries about possible scams; a 24% annual increase. We have therefore continued our work with the largest platforms to consider the application of the financial promotion regime to their business models and ensure that they are compliant.
2.37 Following ongoing engagement, most of the largest search engines and social media
platforms, including Google and Meta, have implemented new financial services verification policies to ensure they only allow financial promotions that are made by, or with the approval of, firms regulated by us. We continue to engage with most other large online platforms to ensure these policies are implemented consistently and robustly. We are mindful that online platforms may need to adapt their approach to reflect the new s21 approvers gateway and proposals in this CP and will continue to engage with them on this.
2.38 We have been clear that the protection of consumers from illegal online scams should
be strengthened through clear legal obligations in the Online Safety Bill. We welcome the announcements that the Government made earlier in 2022 about the scope of the Bill. These include a duty on the largest online platforms to protect consumers from fraudulent advertising and designating material for fraud offences as ‘priority illegal content’ under the draft Bill. We look forward to working closely with the Government and regulatory partners as the draft Bill makes its way through Parliament, as well as on the Online Advertising Programme, which the Government consulted on earlier this year.
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Introducing a gateway for firms who approve financial promotions How it links to our objectives Consumer protection
2.39 Our proposals aim to advance our consumer protection objective by trying to reduce
and prevent harm to consumers, from making financial decisions based on noncompliant or illegal financial promotions and buying products that don’t suit their circumstances. Our proposed reporting requirements would allow us to be more proactive where a financial promotion was approved despite not complying with our rules, enabling us to intervene earlier to try to prevent consumer harm from occurring. Market integrity
2.40 Our proposals are also relevant to our integrity objective. Consumers buying financial
products that do not meet their needs due to poor quality financial promotions undermines confidence in UK financial markets. This may affect the soundness, stability and resilience of the UK financial system. Supporting consumer understanding and good decision making increases trust in the system, and ultimately encourages further use. Competition
2.41 We do not consider it to be in consumers’ interests for authorised firms to approve
financial promotions for unauthorised firms unless they have been assessed as suitable to do so, and are required to provide the FCA with the data needed to assess this on an ongoing basis. We recognise that the implementation of the gateway itself could lead to a decline in the number of active s21 approvers, and potentially restrict the ability of unauthorised firms to promote to consumers. Our approach to assessing applications and our proposed reporting requirements will influence how significant the possible contraction will be. In considering these proposals, we have had regard to our duty to promote effective competition in the interests of consumers. We have tried to strike the right balance between creating a regime that holds firms to high standards, and ensuring approving financial promotions is a commercially viable activity for firms to undertake. Wider effects of this consultation
2.42 This gateway will give us a mechanism to gain greater insight into the type of products
being promoted in the market, and the standard of financial promotions being approved. So it will help us in our goal to become an increasingly data-driven regulator, as firms that have permission to approve will be required to provide regular, ongoing reporting on their approval activity.
2.43 We have considered the following potential issues when deciding on the proposals in
this paper:
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Introducing a gateway for firms who approve financial promotions 3 New regulatory gateway for s21 approvers Overview
3.1 On 20 July 2022, the Treasury introduced the FS Bill to Parliament. The Bill contained
proposed amendments to s21 of FSMA to enable the introduction of a new regulatory gateway for firms approving financial promotions. Only authorised firms can approve financial promotions.
3.2 The proposed FSMA amendments will impose the new ‘Financial Promotion
Requirement’ (FPR) on all existing and newly authorised firms, restricting them from approving financial promotions. The Treasury’s consultation and response document suggested a number of exemptions would apply to this general restriction.
3.3 An authorised firm who wants to approve financial promotions for unauthorised firms
will need to apply to the new s21 gateway for permission to do so. Firms will be able to apply to approve all types of financial promotion or only those promotions for certain types of products. However, it is unlikely that many firms will have the competence and expertise to obtain permission to approve all types of financial promotions.
3.4 When the gateway takes effect (subject to Parliamentary process and Royal Assent),
firms with an existing Part 4A permission (existing authorised firms) should apply for permission to approve financial promotions as per our normal process, by submitting a Variation of Permission (VOP) application through Connect. This is the same process as applying for a standard variation or cancellation of a requirement. It will also be possible for any EEA firms which still have temporary permissions when the gateway opens to apply for permission to approve financial promotions, as well as Gibraltarbased firms exercising passport rights in the UK. The length of the application period will be determined by secondary legislation produced by the Treasury.
3.5 Applicants for authorisation who want to apply for permission to approve financial
promotions at the same time as applying for Part 4A permission so they can approve promotions for unauthorised firms from day 1 of their authorisation, will be able to do this as part of their application for Part 4A permission. These firms will also need to complete the relevant application pack and submit the required supporting information detailed in paragraphs 4.1- 4.6 below.
3.6 This paper and the proposed legislation references authorised firms having to apply to
the gateway to get ‘permission’ to approve financial promotions. This is referring to the permission firms must get from us to have the FPR varied or cancelled. This is not the same as a Part 4A permission to carry on regulated activity.
3.7 When an authorised firm or applicant for authorisation applies to the s21 gateway, we
will assess the firm and determine whether to grant permission. The draft legislation specifies that the FCA may refuse to grant permission at the gateway if it appears to the FCA that it is desirable to do so in order to advance one or more of its operational
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3.8 The draft legislation contains provisions giving us power to amend the terms of,
or to cancel, a firm’s permission to approve financial promotions. The power could be exercised by us either where it appeared that a firm had failed to engage in any approval activity over a 12 month period or where this was otherwise desirable to advance one or more of our operational objectives.
3.9 The draft legislation will require us to consult with the PRA before acting at the gateway
in relation to firms or applicants for authorisation which are, or will be, PRA-authorised or which are members of groups which include PRA-authorised firms. Exemptions
3.10 The Treasury indicated in its consultation response that authorised firms only
approving financial promotions for the following purposes would be exempt from the need to apply to the gateway:
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Introducing a gateway for firms who approve financial promotions financial promotions. If their application is unsuccessful with regards to a particular product type for which they have applied for permission to approve promotions, the firm will need to cease s21 approval activity immediately in relation to that product type once their application has been determined.
3.14 During the transitional period, we will assess applications received and the period will
end on a case-by-case basis as each application has been determined. The FCA will have up to 12 months to determine applications for permission to approve financial promotions.
3.15 All other existing authorised firms that do not apply to the gateway within the initial
application period will have the FPR imposed on them by legislation at the end of the application period and will no longer be able to approve financial promotions for unauthorised firms from that date (other than within an exemption). Should they wish to approve financial promotions in the future, they can apply for permission to approve using a VOP form. However, as with the existing VOP process, they will not be able to approve financial promotions until their application has been determined as successful.
3.16 If an applicant for authorisation receives confirmation that Part 4A permission has
been granted before the s21 gateway application period begins, it will still need to apply to the s21 gateway along with other existing authorised firms if it wishes to approve financial promotions. This applies even if the firm indicated in its authorisation application that it intended to do this, as it will still need to go through the more robust assessment of this part of its business at the s21 gateway in order to be granted the additional permission to approve promotions. Newly authorised firms will benefit from the transitional period however, just like other existing authorised firms.
Figure 2: A timeline of the application process & transition period
The Financial Services Register
3.17 The Financial Services Register is a public record of (amongst other things) firms
that are, or have been, regulated by us and individuals that have been approved. The register includes information on requirements placed on firms. We plan to make information about firms’ permission to approve financial promotions publicly available on the Register. Application Period Existing authorised persons for permission to approve financial promotions. All authorised persons can continue to approve financial promotions. Transition Period Firms that submitted applications during the application period can continue to approve promotions. Other firms are no longer able to approve promotions (unless an exemption applies). Fully in force Transition period ends on a firm-by-firm basis on the determination of the firm’s application for permission to approve financial promotions. Only firms with permission to approve promotion can do so (unless an exemption applies). Financial Promotion Requirement imposed Determination of firm’s application
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3.18 We will be required to assess applications, and to determine whether to grant
permission on the terms for which applicants have applied. This will likely require the review of large volumes of information related to the applicant firm’s systems and controls, resources, key individuals and business model.
3.19 On 29 November we consulted on an application fee of £5,000 to contribute towards
the cost of resourcing and operating the s21 gateway. The consultation closes on 16 January 2023.
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Introducing a gateway for firms who approve financial promotions 4 Proposals to operationalise the s21 gateway Approach to assessing applications How we evaluate applications for permission to approve financial promotions
4.1 Our assessment of whether to grant firms permission to approve financial promotions
for unauthorised firms will be determined by reference to our operational objectives. We will need to ensure that firms seeking authorisation that have also applied for permission to approve financial promotions, satisfy the Threshold Conditions. We need to ensure that authorised firms applying for permission to approve financial promotions have adequate systems, controls and processes in place to continue to satisfy the Threshold Conditions.
4.2 Removing or amending the Financial Promotion Requirement (FPR) that will be
imposed by the legislation will increase the scope of activities in which the firm is permitted to engage. This will increase the potential risk of harm arising from the applicant’s activities. When assessing an application for permission to approve promotions (ie to remove or amend the FPR) we will need to consider whether it is desirable to refuse the application to advance any of our operational objectives.
4.3 We published - and have subsequently updated – guidance for firms approving financial
promotions in 2019. Applicants should ensure they have reviewed this and considered its contents before submitting an application.
4.4 We propose that an applicant for permission to approve promotions will need to
detail the type of financial promotions it is seeking permission to approve. Financial promotions in different sectors are subject to different rules. Applicant firms will be assessed by reference to the relevant rules that apply to the promotions of the type they have indicated that they wish to approve. Below we have detailed what we propose that firms applying to approve financial promotions for investments will need to demonstrate, to show that they will satisfy the requirements of our rules. Firms applying to approve financial promotions in other sectors will need to demonstrate the elements below that are relevant to the rules in those sectors.
4.5 A firm applying to approve financial promotions of investments will need to
demonstrate the following:
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Figure 3: Applications for permission and possible outcomes
Q2: Do you agree with our proposed approach to determining whether to refuse an application or to grant permission on terms which are different from those for which application has been made? Redress The Financial Ombudsman Service
4.12 The Financial Ombudsman Service is an independent organisation set up by Parliament
to resolve certain financial services complaints between eligible complainants and businesses that provide financial services. Its role is to resolve these disputes quickly and with minimum formality, on the basis of what in the opinion of the ombudsman is fair and reasonable in all the circumstances of the case.
4.13 Under its compulsory jurisdiction (CJ), the Financial Ombudsman Service can consider
a complaint if it relates to an act or omission by a firm in carrying out a regulated activity (or one of the other activities specified in DISP 2.3.1R), or any ancillary activity (including advice) carried on by a firm in connection with such an activity.
4.14 Approving a financial promotion is not a regulated activity and is not otherwise
specified in DISP 2.3.1R, and as such complaints about the approval of a financial promotion are generally not covered by the Financial Ombudsman Service.
4.15 We are proposing not to make any changes at the current time that would extend the
Financial Ombudsman Service’s CJ, to create a general right to complain to it about the approval of financial promotions. Firm application to vary/ cancel permission to approve promotions FCA own-initiative power to vary/cancel permission to approve promotions where appears desirable to advance one or more operational objectives or firm has failed to use permission during 12 month period FCA refuses application on ground that desirable to do so to advance one or more operational objectives FCA approves application subject to such terms as FCA considers appropriate FCA approves application on terms applied for Application for permission to approve financial promotions
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4.16 We believe it is preferable not to extend the Financial Ombudsman Service’s CJ. This is
because giving access to the Financial Ombudsman Service could raise an unrealistic expectation for consumers about what redress might be available from the approver of the financial promotion. Even if the financial promotion was found not to meet the requirements of our rules, it would not automatically follow that the approver was responsible for the losses suffered by a complainant, particularly where the financial promotion was communicated by an unauthorised firm.
4.17 We are satisfied that our proposals strike the appropriate balance between allowing a
healthy s21 approval market to exist, ensuring approvers are subject to an appropriate level of regulation and that consumers are adequately protected.
4.18 While we are not proposing to extend the Financial Ombudsman Service’s CJ, we are
able to exercise supervisory and enforcement powers in relation to authorised firms to secure redress in appropriate cases. For example, in an appropriate case, we may decide to agree or impose a redress scheme on an authorised approver, as we can with any other authorised firm, if we consider that the firm is not meeting our regulatory requirements and the exercise of our formal powers is appropriate. Subject to further consideration during the consultation process, we consider that the potential use of our existing supervisory and enforcement powers will act as a further strong incentive for approving firms to ensure they comply with the relevant requirements. This, along with the more proactive approach to preventing harm that our proposed notification requirements (see paragraphs 4.26 to 4.31) would enable, would act to limit the risk to consumers and therefore the need to complain to the Financial Ombudsman Service. Q3: Do you agree with our proposal not to make changes to the Financial Ombudsman Service’s CJ for complaints about the approval of a financial promotion? The Financial Services Compensation Scheme (FSCS)
4.19 The approval of a financial promotion is not regulated activity. As a result, no FSCS
cover is available for claims based on a complaint regarding the approval of a financial promotion. Reporting requirements
4.20 We are proposing new reporting requirements for firms which have applied to the s21
gateway and are approving promotions for unauthorised firms (eligible firms). This means that existing authorised firms which apply to the gateway during the initial application period, but are waiting for their application to be determined, will need to begin complying with these proposed reporting requirements once the application period has ended, and the transitional period has begun. For firms that apply for permission to approve financial promotions after the initial application period, our proposed reporting rules would only apply once the firm had been granted permission to approve promotions.
4.21 Historically, we have not had the necessary information available to proactively monitor
financial promotions approved for unauthorised firms. In line with, and in support of, our transition to being a more data-led and assertive regulator, these reporting
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4.22 Our proposals seek to find a balance between getting enough data to help us monitor
approval activity effectively, while not placing an unreasonable burden on eligible firms. We will use this data to inform our supervisory approach, to identify and monitor:
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Annex 1
Draft updated non – Handbook guidance for s21 approvals for investments [This guidance is published on the FCA’s website. We confirmed an updated version of this guidance in PS22/10. We are now consulting on the changes to this guidance which are needed to reflect the introduction of the gateway and the Consumer Duty. We have included the full text of the guidance below for convenience.]
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7. The financial promotion restriction in section 21 (s21) of the Financial Services and
Markets Act 2000 (FSMA) means that a person must not communicate an invitation or inducement to engage in investment activity (or claims management activity), unless:
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27. When approving a financial promotion, you should form your own view of the risks
associated with an investment in order to confirm that this requirement is satisfied (ie, that the promotion gives sufficient prominence to all relevant risks). You should not assume that the product provider has done so.
28. Where a financial promotion contains certain types of comparison, the firm approving
the promotion must ensure that such comparisons are meaningful and presented in a fair and balanced way (COBS 4.5.6 R; COBS 4.5A.7 UK). This would include, for example, where a retail investment product is compared to a bank savings account. The promotion should contain enough information to enable prospective investors to make an informed decision. Name of s21 Approver
29. S21 approvers are required by our rules in COBS 4.5.2R to ensure a financial promotion
to a retail client includes the name of the firm that approved the promotion. This information is important to consumers so that they can confirm the identity of the authorised firm on the FCA’s Financial Services Register. S21 approvers must also ensure that the financial promotion clearly states on its face the date on which it was approved.
30. We expect firms to give sufficient prominence to the name of the firm that approved
the financial promotion, to assist consumers should they wish to confirm the identity of the approving firm to understand who is responsible for ensuring the financial promotion complies with applicable FCA rules.
31. When financial promotions are placed on digital media, firms may encounter space
limitations. In these instances, firms are permitted to display text on the face of the promotion that refers to the approver’s Firm Reference Number (FRN), instead of the full name and date of approval. This text must include a link that opens a web page where the firm’s full name and the date of the approval is displayed. The format to be used is ‘Approver FRN xxxxxx’ (the firm’s relevant number to be inserted). Reliance on others
32. When approving a financial promotion of, and for communication by, an unauthorised
firm, it is unlikely to be appropriate to accept at face value information provided by the unauthorised firm. You should form your own view as to whether the promotion complies with our financial promotion rules.
33. That said, in carrying out the types of assessment and analysis described here, you
may be able to rely on information and analysis prepared by independent professional advisers on behalf of the unauthorised firm. You should consider the appropriateness of relying on this type of information on a case‑by‑case basis.
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34. Retail investment product providers are increasingly relying on social media and other
forms of digital communication to promote their products. Firms approving financial promotions for communication through this type of channel are reminded of our guidance (FG15/4). Systems and controls
35. COBS 4.10.1 G reminds firms that when approving financial promotions they should
have in place systems and controls or policies and procedures, or an effective internal control system, in order to comply with our financial promotion rules in COBS 4.
36. You are also reminded of the importance of maintaining adequate records of the
financial promotions which you approve (COBS 4.11.1 R (1)). When you approve a financial promotion, you should consider recording how the promotion complies with our rules (COBS 4.11.2 G). Ongoing monitoring
37. A firm that has approved a financial promotion is also required to take reasonable
steps to monitor the continuing compliance of the financial promotion with the financial promotion rules for the lifetime of the promotion (COBS 4.10.2 R), i.e. not just at the point of approval. This means that a s21 approver is expected to monitor each financial promotion it has approved periodically to assess whether (among other things and as applicable):
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40. The ongoing monitoring requirement applies to firms for the lifetime of the approved
promotion, so it is in a better position to withdraw its approval if necessary. High‑risk investments
41. A s21 approver may approve a direct offer financial promotion for a restricted mass
market investment or a financial promotion for a non‑mass market investment for communicating to a retail client. In this case, the s21 approver must take reasonable steps to ensure, on a continuing basis, that the detailed conditions applying to such promotions (in COBS 4.12A and 4.12B) are being satisfied (COBS 4.10.2A R (2)). Appropriateness assessments
42. Where the rules on restricted mass market investments require an appropriateness
assessment to be undertaken, s21 approvers must ensure that the relevant automated, or other, processes for appropriateness tests comply with our rules periodically throughout the life of the promotion, not just at the point of first approval (where the s21 approver will not itself carry out the appropriateness assessment). We would expect firms to consider the following in reviewing the processes in place to assess appropriateness, where this is to be undertaken by a person other than the s21 approver. Firms should consider that the person who will undertake the assessment has:
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52. Firms are also reminded of the importance of maintaining adequate records of the
financial promotions which they approve (COBS 4.11.1 R (1)). This includes making an adequate record of how the firm has met the competence and expertise rule when communicating or approving a financial promotion (COBS 4.11.1R (2B)). Conflicts of Interest
53. Firms approving financial promotions are required to identify and prevent or manage
any conflicts of interest relevant to s21 approval activity (COBS 4.10.12R). Complying with FCA requirements
54. Our guidance on approving financial promotions is not exhaustive and is not a
complete description of the steps which you should take when approving a financial promotion for a retail investment. It is up to you to determine the extent of the analysis or review needed to confirm that a financial promotion complies with our rules on a case‑by‑case basis.
55. Where we identify a financial promotion that has been approved by a firm but does not
meet our requirements, there are a range of steps which we can take. These include:
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Annex 2
Questions in this paper
Q1: Do you agree with our proposed approach to assessing applications? Q2: Do you agree with our proposed approach to determining whether to refuse an application or to grant permission on terms which are different from those for which application has been made? Q3: Do you agree with our proposal not to make changes to the Financial Ombudsman Service’s CJ for complaints about the approval of a financial promotion? Q4: Do you agree with our proposal for s21 approvers to submit a notification to us within 1 week of every approval, withdrawal or amendment of a financial promotion? Q5: Do you agree with our proposal for s21 approvers to submit regular reports to us on financial promotions approved for unauthorised firms? Q6: Do you agree with the proposed metrics and bi-annual report frequency? Q7: Do you intend to apply for permission to approve financial promotions? Q8: Do you agree with our proposed changes to the nonHandbook guidance for the approval of financial promotions for unauthorised firms?
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Cost benefit analysis
Executive Summary
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Introducing a gateway for firms who approve financial promotions achievable due to the small savings needed per consumer and justifies the proposed policy given the scale of financial losses that can occur due to misleading financial promotions.
6. We estimate that there will be one-off and ongoing compliance costs to firms
that apply to the gateway resulting from compliance with our proposed reporting requirements. These costs include the expense of resources allocated to ensure that the necessary notifications are sent to the FCA within 7 days of an approval or amendment of a financial promotion, or the withdrawal of a financial promotion approval. There will also be familiarisation costs and the cost of staff allocated to completing a bi-annual report containing various metrics required by our proposed rules, which we estimate will differ for small and medium sized firms. Based on our lower and upper bound scenario assumptions for the number of firms that will apply at the gateway, and the number of notifications that firms will need to submit on average per year (based on supervisory evidence and judgement), we estimate a total one-off cost to firms of between £21k to £54k and total ongoing cost between £30k and £503k per annum.
7. We also expect other ongoing costs to firms and consumers, but we do not consider
these to be reasonably practicable to estimate. The extra regulatory burden of the proposed changes may lead to an increase in the cost of obtaining a s21 approval. Some unauthorised firms may be discouraged from promoting widely and instead promote only within exemptions in the FPO. This may lead to reduced choice for consumers, which would be a cost if any of the promotions would have been appropriate for them.
8. We consider some of our assumptions and estimates to be uncertain. We would
therefore encourage any data input from firms regarding the cost of compliance with our proposals, or any other aspects of this cost-benefit analysis, within their response to this consultation.
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11. In PS22/10, we published new rules for s21 approvers of financial promotions that are
subject to the rules in COBS 4 (ie primarily approvals for investments), to place more responsibility on these authorised firms. This was in response to the identification of significant harm to consumers from poor quality approved financial promotions for high-risk investments. For wider context, the measures that were included in PS22/10 were the following, and will be in effect from 1st February 2023:
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16. In the past three years we have imposed requirements on a number of firms, either
in response to the voluntary application of the firm (VREQ) or on our own initiative (OIREQ) to restrict their ability to partake in s21 approval activity. There are also currently 10 live enforcement investigations regarding s21 approval activity.
17. The new requirements introduced in PS22/10, for firms that approve financial
promotions for unauthorised firms under the COBS 4 rules, will not allow us to address the market failures on their own for two main reasons:
a. We still currently have no means of exhaustively knowing who should be following these rules or monitoring their implementation, other than using tools such as web-scraping software to find approved financial promotions. b. The PS22/10 measures only apply to financial promotions of mainly investment products, and do not cover the full scope of financial promotions that can be approved.
18. In July 2020, the Treasury launched a consultation on a Regulatory Framework
for Approval of Financial Promotions. The Treasury proposed amending FSMA so that authorised firms are no longer able to approve the financial promotions of unauthorised firms, unless the authorised firm had passed through a new regulatory ‘gateway’ operated by the FCA. The Treasury intended this to lead to several improvements, including more effective FCA oversight and supervision and improved due diligence by approvers.
19. The Treasury has now included the relevant proposed amendments to FSMA in the
FS Bill. A new Financial Promotion Requirement (FPR) will be imposed on all firms, requiring that they do not approve financial promotions for unauthorised firms. Firms that are successful at the gateway will be able to approve financial promotions without breaching this requirement. Firms that are in the process of applying for Part 4A permissions may simultaneously apply for permission to approve financial promotions. More information about how the gateway will operate can be found in chapter 3, and the Treasury’s consultation paper and feedback statement.
20. We believe a more proactive approach to supervision of this activity is needed to
prevent further harm. By imposing a new reporting regime on these firms, we will be better equipped to intervene early to prevent consumer harm, rather than addressing it after it’s happened.
21. The measures we’re proposing in this paper will provide us with the supervisory tools to
oversee the s21 approval market in a manner which has not been possible to date. This includes an enhanced ability to ensure firms are in compliance with the new rules for s21 approvers confirmed in PS22/10.
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Introducing a gateway for firms who approve financial promotions Summary of proposed interventions
22. Once the Treasury’s proposed legislation underpinning the s21 gateway comes into
force, we will implement a process to provide firms with the opportunity to submit an application to approve financial promotions. The cost of this application process is not included in this analysis, as it has been brought about by legislation, and is therefore accounted for in the Treasury’s Impact Assessment for the s21 gateway. In this paper, we only focus on costs and benefits related to our proposals for s21 approvers to provide the FCA with both notifications and bi-annual reporting.
23. For firms who apply at the gateway, we are proposing that each firm must submit a
notification to us upon an approval, amendment of a financial promotion, or withdrawal of an approval of a financial promotion, within 7 days. Details to be submitted per notification can be seen in paragraph 4.26 of the CP. The fields include the reason for amendment/ withdrawal, for example. Entries in these fields allow the notification to be ranked in terms of risk posed to consumers, to direct supervisory resources where they are most needed.
24. Additionally, firms will be required to report to us bi-annually, providing us with the
following 4 metrics for the preceding reporting period:
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Figure 1: Causal chain illustrating the intended effect of our proposals
Baseline and key assumptions
The current market for approving financial promotions
27. We have limited information on the number of financial promotions that have been
approved previously. However, data from slightly less than half of the authorised firms that we are aware of who have approved financial promotions in the past indicates that at least 10,080 financial promotions have been approved over the past three years. Given that this was data from only half of the firms we reached out to, the true number could be over double this on the basis of the sample being representative.
28. The firms affected by our proposals are all the authorised firms that will apply to
obtain permission to approve financial promotions for unauthorised firms, and all firms that are applying for Part 4A permissions and wish to apply for permission to approve financial promotions for unauthorised firms at the same time. We explain our estimates for the number of approvers affected in paragraph 44. We currently observe 39 firms that have previously approved a financial promotion, of which 4 are medium firms and the rest are small firms, however this information may be an incomplete picture. Harm reduced Reduced risk of loss of consumer confidence, and of participation in financial markets being undermined Reduced risk of consumer harm from purchasing products that do not meet their needs as a result of non-compliant financial promotions Consumers can rely on clear, fair and not misleading financial promotions that help them make better informed financial decisions Fewer authorised firms approve, and fewer unauthorised firms communicate, non-compliant financial promotions FCA receives data on volumes, revenues and complaints in the approvals market FCA receives real time information on approvals, amendments and withdrawals of approval Implementation of bi-annual reporting requirement Implementation of notification requirements for s21 approvers Where non-compliant financial promotions are approved, the FCA can intervene at an earlier stage to stop the financial promotion from being communicated and deploy other supervisory tools against the approver as appropriate Approving firms are incentivised to act diligently and meet requirements, given the increased effectiveness of FCA oversight FCA able to effectively deploy supervisory resources to where it is most needed to prevent and reduce consumer harm FCA able to identify high-risk financial promotions quickly, and trends in unauthorised activity FCA able to identify high-risk s21 approvers
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29. These proposals only affect sectors where there is an unauthorised population of
firms (subject to the intended exemptions from the gateway relating to intra-group businesses and ARs) that currently promote products in scope of the financial promotions regime, or that are intended to be brought into scope of the financial promotion regime. Consumers potentially affected
30. In theory, all consumers could be affected by our proposals. This is because any
consumer could come across a financial promotion that has been approved by an authorised firm, and make financial decisions as a result. However, almost all cases of financial promotion approvals that the FCA is aware of are for high-risk investments. The consumers most likely to be affected are therefore likely to be those retail consumers who are seeking to invest their funds, and are interested in high-risk investment products. This is because issuing your own security is generally not a regulated activity, so issuers of high-risk investments may be unauthorised. Unauthorised issuers will therefore need to get their financial promotions approved unless they limit promotion so that it falls within the scope of an exemption in the Financial Promotion Order (FPO).
31. Some financial promotions by unauthorised firms of unregulated buy-now-paylater agreements (BNPL) must also have a s21 approval that would be in scope of
the new gateway, if an FPO exemption doesn’t apply. So some consumers who purchase, or who are interested in purchasing, BNPL products will be affected. This will also extend to financial promotions by unauthorised firms in relation to regulated BNPL agreements when, under the Treasury’s proposals, these agreements fall into regulation. This would mean unauthorised merchants would be required to obtain approval for promotions of BNPL products from an authorised firm (which could, but does not have to, be their BNPL lender partner).
32. S21 approval activity is likely to increase in the coming years due to several regulatory
changes. The Treasury has proposed reforms to tighten several FPO exemptions (which many unauthorised firms currently use to lawfully communicate their financial promotions). If these exemptions can no longer be used, this may lead to unauthorised firms seeking a s21 approver for their promotions. Chapter 2 of the CP contains more information on this.
33. In addition, the Treasury intends to bring cryptoassets within the financial promotions
regime. Subject to the Treasury’s proposals for qualifying cryptoassets, unauthorised firms promoting these cryptoassets will need to get their financial promotions approved by a s21 approver, unless an FPO exemption applies. The final definition and what is covered will be determined by the Treasury via their statutory instrument.
34. Due to proposed exemptions to the s21 gateway, and FPO exemptions and how these
may change following reforms by the Treasury, it is difficult to gauge what proportion of each affected sector’s or individual firm’s financial promotions are reliant on s21 approvals. However, the Treasury’s proposed reforms should make this proportion relatively higher.
35. The populations of consumers we believe will be primarily affected by our proposals
are:
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Introducing a gateway for firms who approve financial promotions the number of consumers affected. For example, even if only a small percentage of crypto, BNPL and other high risk investment consumers are affected by our proposals, the number of consumers affected by our proposals in total is likely to be significantly higher. We therefore consider our estimates of consumers affected to be conservative.
40. While we are not aware of a significant amount of approval activity in other areas
that is in scope of the gateway, (which is why the s21 gateway will be of great benefit to our oversight of the approvals market), there may be other financial products whose promotions may require approval in scope of the gateway now and in the future. Consumers who purchase, or are interested in purchasing, those products as a consequence of being exposed to a financial promotion will also be affected by our proposals. Baseline
41. Once the applicable amendments to s21 in the FS Bill are applied through legislation,
authorised firms will have the opportunity to apply to approve financial promotions for unauthorised firms. In a counterfactual scenario where we do not impose any reporting requirements on firms that are approved at the gateway, firms’ approval activity would not be monitored in near real time or otherwise, and we would still not have sufficient market oversight. While we would be aware of which firms have permission to approve financial promotions, we would not know which promotions are being approved and for which products these promotions are approved unless we followed up with each firm individually on a case-by-case basis. We would have less systematic insight into this market, which would not allow us to prevent harms through a proactive supervisory approach. In this case, harms related to misleading financial promotions could continue to occur and we would likely not be aware of most specific cases until after the harm has occurred, if it is brought to our attention. Key assumptions
42. Our analysis of the costs and benefits of our proposals uses the current market
sizes, levels of requirements and associated harm as the baseline. We assume 100% compliance with our proposed requirements. As our proposals will result in a much higher degree of market oversight and proactive supervision, firms will be more inclined to ensure their compliance with our rules.
43. After the imposition of the FPR, any authorised firms that ‘approve’ promotions
without having had their application approved at the gateway will be in breach of a requirement on their Part 4A permissions and may be subject to supervisory intervention or, where appropriate, enforcement action. The number of firms we expect to apply at the gateway is uncertain. To provide an indication of costs we use a range of 39 to 100 firms that might apply. The lower bound number of 39 firms is based on the number of active firms that we know have approved a promotion for an unauthorised firm and could still feasibly do so (eg they have not been prevented from doing so again by supervisory intervention). The upper bound of 100 is based on supervisory expectations and judgement and assumes the same firm size profile as the 39 active firms we currently observe.
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44. However, we expect to receive applications from authorised firms where we are
unaware they currently approve financial promotions. There may also be an increase in approvers if cryptoassets are brought within the financial promotions regime, changes are made to the BNPL financial promotions perimeter as planned and the Treasury proceeds with tightening the FPO exemptions for high-net worth and sophisticated investors.
45. As we cannot predict whether these assumptions will prove to be correct, it remains
very uncertain how many firms will apply at the gateway and these scenarios provide only an indication of the likely costs.
46. We are assuming that all firms that apply to the gateway will have their application
granted, to keep our cost estimates conservative.
47. Although we assumed 100% compliance with the rules confirmed in PS22/10 in
CP22/2, we do accept that in some instances this may not be case. The proposals in this paper will provide extra benefit and protection for consumers in these specific cases where firms do not approve appropriately despite the strengthening measures for s21 approvers under COBS 4, by allowing the FCA to act on receipt of notifications and reports. We therefore assume that these proposals will have 2 effects: (1) a deterrence effect as firms will be wary that the FCA is monitoring their financial promotions approvals, and (2) the FCA will now have the ability to more effectively intervene in cases where inappropriately approved financial promotions have been identified. Benefits Benefits to firms
48. We expect that our proposals will lead to improved trust in the retail investment market
and firms who communicate financial promotions. Over time, a higher level of trust in firms may lead to them gaining more clients due to consumers being more confident to engage with the market. This could lead to higher volumes of transactions, and ultimately increased revenue for firms. Benefits to consumers
49. Examples of losses consumers have incurred after investing in high-risk investments
issued by unauthorised persons provides some context on the potential benefits that this proposal may help achieve. An authorised firm that later went into administration approved financial promotions for Secured Energy Bonds Plc, Providence Bonds plc and Providence Bonds II plc which have all gone into liquidation or been dissolved. Investors lost approximately £15m when these failed. In 2019, another bond collapsed (which had its financial promotions approved by an authorised firm) and current estimates of outstanding funds due to bondholders and creditors are over £20m. Another similar example has current losses estimated at over £4m, and another at £2.4m. There are many other similar instances, including more recent examples that are still the subject of ongoing investigations.
50. Our interventions are not primarily aimed at addressing these specific cases, which
have also been mitigated by other FCA interventions such as our ban on the mass-
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51. As explained in paragraph 17, we have imposed requirements on a number of firms,
to restrict their ability to partake in s21 approval activity which highlights the scale of concern regarding the quality of the financial promotions that had been approved. There are also currently 10 live enforcement investigations regarding s21 approval activity.
52. Supervisory action in this area is typically retrospective. Historically, we have only
known about a non-compliant approved financial promotion at a point where consumers have already invested and potentially lost all their money. We would expect that if the s21 gateway had been in place prior to the harms outlined above occurring, the resultant consumer losses would have been lower. This is because the market oversight to be provided by the implementation of the gateway and the subsequent reporting we’re proposing will enable more proactive supervision to take place, addressing potential harms earlier.
53. The notifications we are proposing would enable a proactive approach to supervision,
in contrast to a reactive supervisory approach that often only deals with harms after they have happened. We think that this approach will have a significant impact on our ability to provide consumer protection in the market, through providing the FCA with the data necessary to trigger intervention at an earlier stage if an approved promotion is not compliant.
54. For example, the FCA could receive a notification that a promotion has been approved,
look at this promotion and consider it to be misleading, and then immediately follow up with the approving firm. This would reduce the chance that any consumers have already made misinformed financial decisions after seeing it.
55. These notifications will also allow us to gather data about the type and volume of
promotions being approved in the market. This will allow us to spot trends in the types of products being promoted by unauthorised firms. For example, we would be able to detect an uptick in the promotion of a type of high-risk investment. Having access to such data trends provides us with an opportunity to direct our supervisory resources where they’re likely to be most effective.
56. The bi-annual reporting will act as a second line of defence to identify high risk
approvers and high-risk financial promotions, through the complaints data. This will allow the FCA to focus supervisory resources on financial promotions that have been the subject of complaints, and specifically on approvers where complaints occur most frequently in relation to the total number of financial promotions they approve. The complaints metric allows us to see how many complaints firms have specifically about their financial promotion approval activity; our existing complaints returns do not give this level of detail.
57. Both of these reporting measures should work together to encourage firms to approve
financial promotions diligently and ensure financial promotions meet our standards, given the increased transparency required. Firms are incentivised to take steps to avoid FCA intervention more than they did previously, given the increased oversight the reporting requirements facilitate.
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58. We anticipate that the improved oversight and supervision from our proposals will
deliver benefits to consumers. However, it is not reasonably practicable to estimate the consumer benefits of our proposals. This is because we cannot reasonably predict how many approved financial promotions will be in circulation, and how many consumers will see and interact with these promotions (and we have no information on this from previous years). It is also difficult to understand how consumers will respond to financial promotions and whether the financial product communicated would likely meet their needs. We expect the following benefits to accrue to consumers:
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Introducing a gateway for firms who approve financial promotions million consumers). This implies that for the impact of our interventions to break even in monetary terms, each consumer estimated to be affected by our proposals would need to realise or make a saving of between 5p and 51p on average. As described in our baseline and key assumptions section, our estimate for the number of consumers affected is likely to be a underestimate. We consider it likely that these benefits will be realised and believe that it is realistically achievable that our proposal will be net beneficial due to the small savings needed per consumer especially compared to the scale of financial losses that can occur due to misleading financial promotions (as shown in the examples in the benefits to consumers section).
63. While the range of the possible year 1 costs of our proposals (between £51k and £557k)
is relatively large, this reflects the range of notifications and firms that may apply for permission to approve promotions. As we are unaware of how many firms currently approve financial promotions, and how many promotions they approve each year, we must allow for a wide range of possible costs. Costs Direct costs to firms Ongoing costs to firms
64. We expect that firms will incur compliance costs as a result of our proposals. There
will be costs associated with providing us with a notification upon the approval or withdrawal of approval, or amendment of approval of a financial promotion. We conservatively expect a compliance officer to take between 30 and 60 minutes to complete a notification form. This is based on discussions with FCA colleagues who have created the form to be completed for these notifications.
65. In addition to the estimated number of firms (39-100), we have also used lower and
upper bound scenarios for notifications to assess the cost of firms, (1) where there are 10 notifications per annum in the lower bound, or (2) 100 notifications per annum in the upper bound. This is because approval activity can vary significantly and we anticipate a range of between 10 and 100 notifications per annum for each firm, based on data we have received from known approving firms about how many approvals they currently undertake.
66. Using our standardised assumptions, we then calculate the cost of one notification,
using a formula which estimates the costs of time of the staff carrying out the notification using data on professional salaries. Taking an annual salary of £56,000 (the annual salary for a compliance staff member), we divide this number by the typical annual working hours (1,540 hours), which tells us the hourly rate of a compliance officer’s salary. We also account for a 30% overhead which gives an hourly rate of £47.27. Allowing for a full hour of a compliance officer’s time to complete a notification, we multiply the hourly rate of £47.27 by the number of notifications (which range from 10-100 depending on scenario) and then multiply this number by the number of firms (ranging from 39 to 100).
67. Based on these calculations, we estimate the projected ongoing cost to firms from our
notification requirements will range from £18,400 to £472,700 per year, depending on the number of notifications submitted.
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68. To calculate the cost of a small firm providing us with a bi-annual report, we estimate
that the bi-annual report will take approximately 3 hours of a compliance officer’s time to prepare. This is based on discussions with FCA colleagues who have created the form for this report.
69. For medium firms, we expect an additional cost for 2 hours of a senior manager’s time,
to ensure the bi-annual report is compliant. Taking an annual salary of £117,583, (the annual salary for a senior manager in compliance) using the same formula above also accounting for an overhead, we calculate an hourly rate of £99.26.
70. Of the 39 firms that we are aware of having previously approved financial promotions,
4 are medium sized firms and 35 are small sized firms. This is a ratio of approximately 1 to 9. We have therefore assumed the same ratio for our upper bound estimate. We therefore estimate that the total ongoing cost of preparing the bi-annual reports will range between £10,000 and £25,500 per annum for small firms and between £1,900 and £4,800 for medium firms.
71. This gives a total estimated ongoing cost to firms ranging from £30,300 to £503,100
per annum for a range of 10-100 notifications a year and 39-100 firms. This implies an ongoing cost per firm ranging from £780 to £5,000 on average per year depending on the number of notifications per year. One off costs to firms
72. For one-off costs, we consider there will be familiarisation costs incurred by firms
as a result of proposals. We anticipate that there will be approximately 120 pages of documentation, . Assuming 300 words per page and a reading speed of 100 words per minute, it would take around 3 hours to read the document. It is further assumed that 5 staff at each medium firm and 2 staff at each small firm will read the text. We estimate the total one-off familiarisation cost to range from £21,200 to £54,000. This implies a one-off cost per firm of approximately £540 on average.
73. We do not expect any need for firms to upgrade their systems or any need to purchase
new software to meet our data collection requirements. We do not expect there to be any IT, legal, governance and change or training costs associated with this proposal. Therefore we see familiarisation costs as the only one-off cost for firms. Indirect costs to firms
74. We expect there will be indirect costs to firms as a result of our proposals. However,
given their nature and the number of uncertain factors surrounding these, it is not reasonably practicable to estimate the value of these indirect costs.
75. The increase in regulatory burden that the reporting requirements represent for s21
approvers may contribute to a reduction in authorised firms that choose to undertake approval activity. A reduction in the number of s21 approvers might increase the demand for a small number of firms, leading to higher fees charged per approval. This may increase the cost of promoting for unauthorised firms that rely on approvals. From our Supervisory work, we estimate firms charge between £5,000 and £15,000 for approving a financial promotion, depending on the nature and complexity of the product.
76. A higher fee for approvals may price out some unauthorised firms from obtaining this.
They may then choose to promote within an exemption in the FPO instead, to avoid
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77. Authorised persons that decide against continuing to approve financial promotions,
due at least in part to the extra regulatory burden of the proposed reporting requirements, would also lose the revenue they generate from financial promotion approvals.
78. As part of the bi-annual reports that firms will be required to submit if we proceed with
the proposals, we will have sight of revenue earned by firms directly related to their financial promotion approval activity. We will use the number of firms seeking approval, the numbers of notifications and the revenue levels earned from approval activity to monitor indirect impacts such as potential increases in prices charged for approvals. Costs to Consumers
79. We consider there may be some costs to consumers as a result of our proposals. If
the extra burden from the new reporting requirements, and the associated additional scrutiny of their approval behaviour, discourages authorised firms from carrying out this activity altogether, the increased scarcity of approvers may lead to their prices increasing. The increased scarcity may also increase the search costs for unauthorised firms to find a firm willing to approve for them. The firms seeking approval of their promotions may pass any increase in cost for approval services on to consumers- in the form of any product-related fees, making the products more expensive to purchase.
80. If it becomes too costly for unauthorised firms to obtain an approval, they may decide
not to promote their products. This may reduce consumer awareness of these products if firms cannot promote, and/or reduce the choice of products available from unauthorised firms if firms then choose not to offer these products at all.
81. We do not consider it reasonably practicable to estimate these potential costs to
consumers. We consider the costs of our proposals to consumers to be proportionate, considering the risk of harm posed to consumers from non-compliant financial promotions. We consider the costs of potentially reduced choice and/or higher prices to be necessary to achieve the wider benefits of these proposals. Costs to the FCA
82. Existing FCA resources will be used to review and act on the notifications and reports
we receive. T here will be costs to the FCA as a result of implementing an application process, and costs associated with evaluating firm applications, these costs will be covered in the Treasury’s Impact Assessment, as they are directly related to legislation that the Treasury has proposed.
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Compatibility statement
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8. Our consumer protection objective is to secure an appropriate degree of protection
for consumers. In considering what degree of protection may be appropriate we are required to have regard to the 7 matters listed in FSMA s.1C(2)(a)‑(h). the differing degrees of risk involved in different kinds of investment or other transaction
9. The proposals in this CP are designed to reduce/ prevent harm to consumers from
purchasing products that are unlikely to meet their needs. This includes reducing/ preventing harm to consumers from investing in products that do not match their risk tolerance. As we explain in chapter 2, good quality financial promotions are key to ensuring that consumers have the information they need to make effective financial decisions, including on the risks of the transaction. Having a stronger framework for supervising firms that approve financial promotions will help us to ensure financial promotions that are communicated to consumers by unauthorised firms and approved by authorised pfirms are compliant with our rules, and enable consumers to assess the risks effectively. the general principle that those providing regulated financial services should be expected to provide consumers with a level of care that is appropriate having regard to the degree of risk involved in relation to the investment or other transaction and the capabilities of the consumers in question, and the differing degrees of experience and expertise that different consumers may have
10. Having a strong framework from which to supervise the approvers of financial
promotions for unauthorised firms, allows us to better ensure that the financial promotions they approve support consumers to make effective decisions.
11. Under the Consumer Duty, S21 approvers will need to ensure that the financial
promotions they approve support retail consumers’ understanding by ensuring that they meet the information needs of customers, are likely to be understood by customers intended to receive them, and equip them to make decisions that are effective, timely and properly informed. They should also ensure that the financial promotion is tailored to the characteristics of the customers intended to receive the financial promotion, including by reference to any characteristics of vulnerability, the complexity of products, the communication channel used, and the role of the firm. A robust assessment at the gateway for firms that wish to undertake approvals of financial promotions, in tandem with reporting requirements to help us monitor their compliance with our requirements, will help us to ensure that the intended outcomes of the Consumer Duty are delivered. the needs that consumers may have for the timely provision of information and advice that is accurate and fit for purpose
12. As above, approvers of financial promotions need to ensure that the promotions
they approve provide consumers with the information they need to make informed decisions. This includes ensuring that the content of the financial promotion is fair, clear and not misleading. The reporting we are proposing better equips us to ensure that these requirements are being met.
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13. Our proposals do not inhibit consumers’ ability to purchase the products they wish to
purchase, nor do they seek to remove from consumers the need to take responsibility for their own decisions. These proposals aim to improve the quality of financial promotions, including those that are communicated to retail consumers, to facilitate their own decision making. the differing expectations that consumers may have in relation to different kinds of investment or other transaction
14. Financial promotions are an important link in the chain that leads to consumers
engaging with financial products and services. Consumers therefore have a reasonable expectation, and our rules require, that the information with which they are presented is clear, fair and not misleading. Having a strong framework from which to supervise firms which approve financial promotions for unauthorised persons helps us to ensure that approved financial promotions are meeting our expectations any information which the scheme operator of the ombudsman scheme has provided to the FCA pursuant to section 232A
15. The jurisdiction of the Financial Ombudsman Service does not extend to complaints
relating purely to the approval of a financial promotion. In determining the degree of consumer protection that may be appropriate in this case, we have been informed in large part by our own supervisory and enforcement work.. The FCA’s operational objective to protect and enhance the integrity of the UK financial system
16. We have had regard for the matters listed in FSMA s.1D(2)(a)‑(e) with regards to
our objective to protect and enhance the integrity of the UK financial system. Our measures support this as unexpected losses and financial difficulty for consumers that have purchased products which are not appropriate for their circumstances may undermine confidence in UK financial markets and impact the soundness, stability and resilience of the UK financial system. The FCA’s strategic objective of ensuring that the relevant markets function well
17. We consider these proposals are compatible with the FCA’s strategic objective
of ensuring that the relevant markets function well because they aim to reduce/ prevent harm from consumers relying on financial promotions that do not meet our requirements. They aim to improve the quality of financial promotions to enable consumers to make informed decisions about any given product. We explain in our cost benefit analysis how our proposals aim to address the harm caused by two market failures- asymmetric information and regulatory failure. For the purposes of the FCA’s strategic objective, “relevant markets” are defined by s. 1F FSMA.
18. We have also considered the most recent recommendations from the Treasury on
aspects of the economic policy of the Government, which we should have regard to when acting to advance our objectives and meet our duties (s1JA of FSMA). We think our proposals are consistent with the economic policy of the Government. Our rules are
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Introducing a gateway for firms who approve financial promotions designed to secure better outcomes for consumers such that consumers are better able to align their needs with the products they purchase. They help consumers receive higher quality financial promotions to help them make more informed financial decisions.
19. In preparing the proposals set out in this consultation, the FCA has had regard to the
regulatory principles set out in s. 3B FSMA.
The need to use our resources in the most efficient and economic way
20. These proposals are designed to make our supervisory processes relating to approvers
of financial promotions more efficient. They are designed to reduce the need for a case-by-case approach to obtaining information on approved financial promotions. The reporting requirements we are proposing will allow us to focus supervisory resources where they are most needed. They also allow us to identify concerns at an earlier stage, and a proactive approach to prevent harm tends to require less resources than acting reactively to harms that have already occurred. More detail can be found in
chapter 4 of the CP and the benefits section of our cost benefit analysis.
The principle that a burden or restriction should be proportionate to the benefits
21. We think the regulatory burden these reporting requirements represent is
proportionate to the benefits they would bring. Approving financial promotions for unauthorised firms is a high-risk activity with historically low levels of compliance, so we think it is right that we receive regular reports from firms on this activity. Our cost benefit analysis includes a breakeven analysis to estimate the benefits that will need to be realised for the proposed package to be ‘net beneficial’, given the compliance costs incurred by firms. We consider these benefits to be realistically achievable given the consumer harms that can and have occurred as a result of poor-quality financial promotions. We have proposed only that the notification and reporting requirements would apply in relation to approvals of financial promotions falling within the scope of the legislative gateway regime. In this way, our proposals are intended to be proportionate in applying only in relation to those approvals of financial promotions which are considered to give rise to greater levels of risk The desirability of sustainable growth in the economy of the United Kingdom in the medium or long term
22. We consider our measures will enhance confidence in UK markets, and encourage
inward investment and growth, by reducing the likelihood of future mis‑selling cases linked to the marketing of products through financial promotions that do not accurately represent the underlying product and related risks. This is positive for the wider economy and sustainable growth if consumers instead purchase products that are more suitable for their circumstances, and have increased trust in the UK financial system. The general principle that consumers should take responsibility for their decisions
23. Our proposals do not inhibit consumers’ ability to purchase the products they wish to
purchase, nor do they stop consumers from being responsible for their own decisions nor do they seek to remove from consumers the need to take responsibility for their
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Introducing a gateway for firms who approve financial promotions own decisions. These proposals aim to improve the quality of financial promotions, including those that are communicated to retail consumers, to facilitate their own decision making. The responsibilities of senior management
24. Relevant senior management will need to ensure that their firm complies with our
proposed rules, having regard to their responsibilities under the senior managers and certification regime (SMCR), which has applied to most authorised firms since 9 December 2019. The desirability of recognising differences in the nature of, and objectives of, businesses carried on by different persons including mutual societies and other kinds of business organisation
25. Only authorised firms with part 4A permissions can approve financial promotions for
unauthorised firms.
The desirability of publishing information relating to persons subject to requirements imposed under FSMA, or requiring them to publish information
26. We explain in chapter 4 that we do not propose to publish the information that firms
submit to us in their notifications.
The principle that we should exercise of our functions as transparently as possible
27. The legislation on which this consultation depends is in the draft FS Bill that was
published in July 2022. The Treasury’s intention to create a gateway for authorised firms approving financial promotions, and the broad shape of that gateway, have been in the public domain for some time (this was consulted on in July 2020 and the Treasury’s proposals were confirmed in its consultation response in June 2021). We are publishing this consultation to seek views on how we plan to operationalise this gateway. We are publishing this consultation now in the interests of transparency and to ensure that affected firms are given adequate time to prepare for the implementation of the gateway. However, we are also mindful that the FS Bill is still in the process of being considered by Parliament and has not received Royal Assent. Our proposals do not, and are not intended, in any way to anticipate the outcome of the legislative process and remain subject to the completion of that process. We will publish a policy statement that outlines the final rules, as well as our response to the feedback we receive in the consultation phase.
28. In formulating these proposals, the FCA has had regard to the importance of taking
action intended to minimise the extent to which it is possible for a business carried on (i) by an authorised firm or a recognised investment exchange; or (ii) in contravention of the general prohibition, to be used for a purpose connected with financial crime (as required by s. 1B(5)(b) FSMA). The notification and reporting requirements which we propose will increase transparency around the approval of financial promotions and thereby better enable the FCA to identify risks relating to financial crime.
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29. The FCA does not expect the proposals in this paper to have a significantly different impact on
mutual societies.
Compatibility with the duty to promote effective competition in the interests of consumers
30. In preparing the proposals as set out in this consultation, we have had regard to the
FCA’s duty to promote effective competition in the interests of consumers.
31. We expect there to be costs to s21 approvers from having to adopt the new proposals.
These costs may be passed on to unauthorised firms seeking approval of financial promotions by way of an increase in the financial promotion approval fee, or some firms may potentially choose not to continue approving financial promotions due to the extra burden (increasing the search costs for unauthorised firms to find an approver). This may drive unauthorised firms to use FPO exemptions to lawfully communicate their financial promotions instead of having their promotions approved within the scope of our rules. However, the outcome of the Treasury’s consultation on changes to the high net worth and sophisticated person exemptions may drive some of these firms’ promotions back inside the perimeter through s21 approvals in the future. Unauthorised firms may also decide to use an authorised intermediary, such as a crowdfunding platform, to promote on their behalf rather than seek a s21 approval or fall within an exemption. This will again bring them within our regulatory perimeter and subject to our financial promotion rules.
32. We do not consider it to be in consumers’ interests for authorised firms to approve
financial promotions for unauthorised firms unless they have been assessed as suitable to do so, and are required to provide the FCA with the data needed to assess this on an ongoing basis. We recognise that the implementation of the gateway itself could lead to a decline in the number of active s21 approvers, and potentially restrict the ability of unauthorised firms to promote to consumers. Our approach to assessing applications and our proposed reporting requirements will influence how significant the possible contraction will be. We have tried to strike the right balance between creating a regime that holds firms to high standards, and ensuring approving financial promotions is a commercially viable activity for firms to undertake. Equality and diversity
33. We are required under the Equality Act 2010 in exercising our functions to ‘have
due regard’ to the need to eliminate discrimination, harassment, victimisation and any other conduct prohibited by or under the Act, advance equality of opportunity between persons who share a relevant protected characteristic and those who do not, to and foster good relations between people who share a protected characteristic and those who do not.
34. As part of this, we ensure the equality and diversity implications of any new policy
proposals are considered. The outcome of our consideration in relation to these matters in this case is stated in Chapter 2 of this CP.
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Introducing a gateway for firms who approve financial promotions Legislative and Regulatory Reform Act 2006 (LRRA)
35. We have had regard to the principles in the LRRA for the proposals on our approach
to assessment of applications at the gateway as well as our proposals for notifications and bi-annual reporting, that consist of general policies, principles or guidance and consider that our proposals are:
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Annex 5
Abbreviations used in this paper
Abbreviation Description
AR Appointed Representative
ARD Accounting Reference Date
BNPL Buy Now Pay Later
CBA Cost Benefit Analysis
C&E Competence and Expertise
CJ Compulsory Jurisdiction
CP Consultation Paper
ESG Environmental Social and Governance
FCA Financial Conduct Authority
FPO Financial Promotion Order
FPR Financial Promotion Requirement
FRN Firm Reference Number
FSCS Financial Services Compensation Scheme
FSMA Financial Services and Markets Act 2000 LRRA Legislative and Regulatory Reform Act 2006 NMMI Non Mass-Market Investment OIREQ Own Initiative Requirement PRA Prudential Regulation Authority SDR Sustainability Disclosure Requirements
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Introducing a gateway for firms who approve financial promotions Abbreviation Description VOP Variation of Permission VREQ Voluntary Requirement We make all responses to formal consultation available for public inspection unless the respondent requests otherwise. We will not regard a standard confidentiality statement in an email message as a request for non-disclosure. Despite this, we may be asked to disclose a confidential response under the Freedom of Information Act 2000. We may consult you if we receive such a request. Any decision we make not to disclose the response is reviewable by the Information Commissioner and the Information Rights Tribunal. All our publications are available to download from www.fca.org.uk. If you would like to receive this paper in an alternative format, please call 020 7066 7948 or email: publications_graphics@fca.org.uk or write to: Editorial and Digital team, Financial Conduct Authority, 12 Endeavour Square, London E20 1JN Sign up for our news and publications alerts
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Appendix 1
Draft Handbook text
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX FINANCIAL PROMOTION (APPROVER PERMISSION) INSTRUMENT 2023 Powers exercised A. The Financial Conduct Authority (“the FCA”) makes this instrument in the exercise of the powers and related provisions in or under the following sections of the Financial Services and Markets Act 2000 (“the Act”):
(1) section 55U (Applications under this Part); (2) section 137A (The FCA’s general rules); (3) section 137R (Financial promotion rules); (4) section 137T (General supplementary powers); (5) section 139A (Power of the FCA to give guidance); and (6) section 395 (The FCA’s procedures). B. The rule-making powers listed above are specified for the purpose of section 138G (Rule-making instruments) of the Act. Commencement
C. This instrument comes into force on [date].
Amendments to the Handbook
D. The modules of the FCA’s Handbook of rules and guidance listed in column (1) below are amended in accordance with the Annexes to this instrument listed in column (2) below:
(1) (2)
Glossary of definitions Annex A
Conduct of Business sourcebook (COBS) Annex B Insurance: Conduct of Business sourcebook (ICOBS) Annex C Mortgages and Home Finance: Conduct of Business sourcebook (MCOB)
Annex D
Banking: Conduct of Business sourcebook (BCOBS) Annex E Claims Management: Conduct of Business sourcebook (CMCOB) Annex F Funeral Plan: Conduct of Business sourcebook (FPCOB) Annex G Supervision manual (SUP) Annex H Decision Procedure and Penalties manual (DEPP) Annex I Consumer Credit sourcebook (CONC) Annex J E. The FCA confirms and remakes in the Glossary of definitions the defined expression ‘Act’. Amendments to material outside the Handbook F. The Perimeter Guidance manual (PERG) is amended in accordance with Annex K to this instrument.
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX FINANCIAL PROMOTION (APPROVER PERMISSION) INSTRUMENT 2023 Powers exercised A. The Financial Conduct Authority (“the FCA”) makes this instrument in the exercise of the powers and related provisions in or under the following sections of the Financial Services and Markets Act 2000 (“the Act”):
(1) section 55U (Applications under this Part); (2) section 137A (The FCA’s general rules); (3) section 137R (Financial promotion rules); (4) section 137T (General supplementary powers); (5) section 139A (Power of the FCA to give guidance); and (6) section 395 (The FCA’s procedures). B. The rule-making powers listed above are specified for the purpose of section 138G (Rule-making instruments) of the Act. Commencement
C. This instrument comes into force on [date].
Amendments to the Handbook
D. The modules of the FCA’s Handbook of rules and guidance listed in column (1) below are amended in accordance with the Annexes to this instrument listed in column (2) below:
(1) (2)
Glossary of definitions Annex A
Conduct of Business sourcebook (COBS) Annex B Insurance: Conduct of Business sourcebook (ICOBS) Annex C Mortgages and Home Finance: Conduct of Business sourcebook (MCOB)
Annex D
Banking: Conduct of Business sourcebook (BCOBS) Annex E Claims Management: Conduct of Business sourcebook (CMCOB) Annex F Funeral Plan: Conduct of Business sourcebook (FPCOB) Annex G Supervision manual (SUP) Annex H Decision Procedure and Penalties manual (DEPP) Annex I Consumer Credit sourcebook (CONC) Annex J E. The FCA confirms and remakes in the Glossary of definitions the defined expression ‘Act’. Amendments to material outside the Handbook F. The Perimeter Guidance manual (PERG) is amended in accordance with Annex K to this instrument. FCA 2023/XX Notes G. In Annexes to this instrument, the “notes” (indicated by “Note:” and “Editor’s note:”) are included for the convenience of readers but do not form part of the legislative text. Citation H. This instrument may be cited as the Financial Promotion (Approver Permission) Instrument 2023. By order of the Board [date]
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Annex A
Amendments to the Glossary of definitions
In this Annex, all of the text is new and is not underlined.
Insert the following new definitions in the appropriate alphabetical position. approver permission a permission given by the FCA following determination of a firm’s application under section 55NA of the Act, which empowers that firm to approve certain financial promotions for the purposes of
section 21 of the Act, whether generally or subject to terms set by the
FCA. approver permission exemption an exemption from the approver permission requirement, provided under the Financial Promotion Approvals Order, which enables a firm to approve a financial promotion in prescribed circumstances without the need for approver permission. approver permission requirement the requirement imposed on a firm by section 55NA(1) of the Act not to approve (or purport to approve) the content of a financial promotion for the purposes of section 21 of the Act without approver permission. Financial Promotion Approvals Order the [name of statutory instrument containing the exemptions made under section 55NB of the Act]. permitted approver in relation to a financial promotion, a firm that is empowered to approve that financial promotion under the terms of its approver permission.
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Annex A
Amendments to the Glossary of definitions
In this Annex, all of the text is new and is not underlined.
Insert the following new definitions in the appropriate alphabetical position. approver permission a permission given by the FCA following determination of a firm’s application under section 55NA of the Act, which empowers that firm to approve certain financial promotions for the purposes of
section 21 of the Act, whether generally or subject to terms set by the
FCA. approver permission exemption an exemption from the approver permission requirement, provided under the Financial Promotion Approvals Order, which enables a firm to approve a financial promotion in prescribed circumstances without the need for approver permission. approver permission requirement the requirement imposed on a firm by section 55NA(1) of the Act not to approve (or purport to approve) the content of a financial promotion for the purposes of section 21 of the Act without approver permission. Financial Promotion Approvals Order the [name of statutory instrument containing the exemptions made under section 55NB of the Act]. permitted approver in relation to a financial promotion, a firm that is empowered to approve that financial promotion under the terms of its approver permission. FCA 2023/XX
Annex B
Amendments to the Conduct of Business sourcebook (COBS) In this Annex, underlining indicates new text and striking through indicates deleted text. [Editor’s note: this Annex takes into account the changes introduced by the Financial Promotions and High-Risk Investments Instrument 2022 (FCA 2022/33).] 4 Communicating with clients, including financial promotions …
4.10 Approving and confirming compliance of financial promotions
…
Approving financial promotions
4.10.1A G …
4.10.1B G (1) The effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. … Relying on another firm’s confirmation of compliance
4.10.10 R (1) A firm (A) will not contravene any of the financial promotion rules
if it communicates a financial promotion which has been produced by another person and:
(a) A takes reasonable care to establish that another firm (B) has confirmed that the financial promotion complies with the financial promotion rules; (b) A takes reasonable care to establish that it communicates the financial promotion only to recipients of the type for whom it was intended at the time B carried out the confirmation exercise; and (c) so far as A is, or ought reasonably to be, aware:
(i) the financial promotion has not ceased to be fair, clear
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Annex C
Amendments to the Insurance: Conduct of Business sourcebook (ICOBS) In this Annex, underlining indicates new text and striking through indicates deleted text. 2 General matters …
2.2 Communications to clients and financial promotions
…
Approving financial promotions
2.2.3 R …
2.2.3A G (1) The effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Annex D
Amendments to the Mortgages and Home Finance: Conduct of Business sourcebook (MCOB) In this Annex, underlining indicates new text and striking through indicates deleted text. 3A Financial promotions and communications with customers 3A.1 Application and purpose … Other relevant handbook rules provisions 3A.1.11 G … 3A.1.11 A G (1) Firms are also reminded that the effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Annex D
Amendments to the Mortgages and Home Finance: Conduct of Business sourcebook (MCOB) In this Annex, underlining indicates new text and striking through indicates deleted text. 3A Financial promotions and communications with customers 3A.1 Application and purpose … Other relevant handbook rules provisions 3A.1.11 G … 3A.1.11 A G (1) Firms are also reminded that the effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. … FCA 2023/XX
Annex E
Amendments to the Banking: Conduct of Business sourcebook (BCOBS) In this Annex, underlining indicates new text and striking through indicates deleted text. 2 Communications and financial promotions
2.1 Purpose and Application: Who and what?
…
2.1.4 G …
Approving financial promotions: permission
2.1.5 G (1) The effect of section 55NA of the Act is that a firm is unable to
approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Annex F
Amendments to the Claims Management: Conduct of Business sourcebook (CMCOB) In this Annex, underlining indicates new text and striking through indicates deleted text. 3 Financial promotions, and communications with customers …
3.2 Financial promotions and communications – general standards
The fair, clear and not misleading rule
3.2.1 R …
3.2.1A G (1) The effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Annex F
Amendments to the Claims Management: Conduct of Business sourcebook (CMCOB) In this Annex, underlining indicates new text and striking through indicates deleted text. 3 Financial promotions, and communications with customers …
3.2 Financial promotions and communications – general standards
The fair, clear and not misleading rule
3.2.1 R …
3.2.1A G (1) The effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. … FCA 2023/XX
Annex G
Amendments to the Funeral Plan: Conduct of Business sourcebook (FPCOB) In this Annex, underlining indicates new text and striking through indicates deleted text. 4 Communications and financial promotions …
4.2 Communications and financial promotions: the obligations
…
Approving financial promotions
…
4.2.9 R …
4.2.9A G (1) The effect of section 55NA of the Act is that a firm is unable to approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Annex H
Amendments to the Supervision manual (SUP)
In this Annex, underlining indicates new text and striking through indicates deleted text, unless otherwise stated. Insert the following new chapter, SUP 6A, after SUP 6 (Applications to vary and cancel Part 4A permission and to impose, vary or cancel requirements). The text is not underlined. 6A Permission to approve financial promotions 6A.1 Application and purpose Application 6A.1.1 G This chapter applies to a firm:
(1) that wishes to apply to the FCA for approver permission; or (2) with approver permission. 6A.1.2 G This chapter will also be of interest to a person who is applying, or is considering applying, for Part 4A permission and who may also wish to apply for approver permission. Purpose 6A.1.3 G Under section 55NA of the Act, a firm is unable to approve a financial promotion for the purposes of section 21 of the Act unless:
(1) the firm has obtained approver permission empowering it to approve the financial promotion; or (2) an approver permission exemption applies. 6A.1.4 G A firm that approves, or purports to approve, a financial promotion other than:
(1) in accordance with the terms of its approver permission, if it has such permission; or (2) within the scope of an approver permission exemption, is taken to have contravened a requirement imposed on the firm under the Act. [Note: section 55NA(2) and (11) of the Act] 6A.1.5 G This chapter explains how:
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Annex H
Amendments to the Supervision manual (SUP)
In this Annex, underlining indicates new text and striking through indicates deleted text, unless otherwise stated. Insert the following new chapter, SUP 6A, after SUP 6 (Applications to vary and cancel Part 4A permission and to impose, vary or cancel requirements). The text is not underlined. 6A Permission to approve financial promotions 6A.1 Application and purpose Application 6A.1.1 G This chapter applies to a firm:
(1) that wishes to apply to the FCA for approver permission; or (2) with approver permission. 6A.1.2 G This chapter will also be of interest to a person who is applying, or is considering applying, for Part 4A permission and who may also wish to apply for approver permission. Purpose 6A.1.3 G Under section 55NA of the Act, a firm is unable to approve a financial promotion for the purposes of section 21 of the Act unless:
(1) the firm has obtained approver permission empowering it to approve the financial promotion; or (2) an approver permission exemption applies. 6A.1.4 G A firm that approves, or purports to approve, a financial promotion other than:
(1) in accordance with the terms of its approver permission, if it has such permission; or (2) within the scope of an approver permission exemption, is taken to have contravened a requirement imposed on the firm under the Act. [Note: section 55NA(2) and (11) of the Act] 6A.1.5 G This chapter explains how:
FCA 2023/XX
(1) a firm can apply for approver permission; (2) a firm with approver permission can apply to the FCA to change (vary) the terms of that approver permission or to cancel it; and (3) the FCA assesses and determines those applications. 6A.1.6 G This chapter also outlines the FCA’s power, of its own initiative, to change (vary) the terms of a firm’s approver permission or to cancel it. Interaction with other powers 6A.1.7 G Apart from the FCA’s power to grant, vary the terms of, or cancel approver permission, section 55NA(12) of the Act confirms that the FCA may exercise other powers under the Act to restrict a firm’s ability to approve financial promotions beyond the restriction imposed by section 55NA. For example, the FCA may exercise its power to impose requirements under
section 55L of the Act to restrict a firm’s ability to approve financial
promotions for which it would not otherwise require approver permission (see SUP 6.3 and SUP 7). 6A.2 Applications relating to approver permission Applying for approver permission 6A.2.1 G (1) The following persons may apply to the FCA for the grant of approver permission:
(a) a firm; or
(b) a person whose application for Part 4A permission has yet to be determined. (2) In the case of an applicant for Part 4A permission, the FCA will consider the application for approver permission alongside the application for Part 4A permission. Determination of applications for approver permission 6A.2.2 G (1) The FCA may grant approver permission to a firm enabling it to approve:
(a) any financial promotions; or
(b) only certain financial promotions.
(2) In relation to (1)(b), the FCA may grant approver permission subject to any terms the FCA considers appropriate. This may, in particular, provide for the approver permission to cover only financial promotions relating to certain kinds of controlled investment.
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX (3) Where the FCA grants approver permission only in relation to certain financial promotions this may be:
(a) in accordance with the firm’s own application; or (b) because the FCA determines that it is appropriate to grant approver permission on terms which are different to those applied for. [Note: section 55NA(4) of the Act] 6A.2.3 G If the FCA grants or varies approver permission, the FCA will set out the terms on which the permission is granted, in particular by describing what kinds of financial promotion the firm is empowered to approve and any conditions applicable to the exercise of the approver permission. [Note: section 55NA(6) of the Act] 6A.2.4 G (1) The FCA may refuse to grant an application for approver permission under section 55NA of the Act, or refuse an application to change (vary) the terms of, or cancel an existing, approver permission if it appears to the FCA that it is desirable to do so in order to advance one or more of its operational objectives. (2) The FCA can only grant an application for approver permission made by an applicant for Part 4A permission in the event that the applicant obtains authorisation. [Note: section 55NA(7) of the Act] 6A.2.5 G The FCA will assess an application for approver permission by reference to its operational objectives. In making this assessment, the FCA is likely to have particular regard to:
(1) the applicant’s systems, controls and resources (including relevant personnel) relating to the approval of financial promotions; (2) the competence and expertise of relevant individuals; (3) the applicant’s processes (or intended processes) for approving financial promotions; and (4) the applicant’s readiness to comply with the relevant financial promotion rules. Applicant’s competence and expertise to approve financial promotions 6A.2.6 G (1) The FCA ordinarily expects to grant permission only to approve financial promotions relating to controlled investments (or, where relevant, controlled claims management activity) of a kind in relation to which the applicant is able to demonstrate that it has appropriate competence and expertise to assess compliance with the applicable
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX (3) Where the FCA grants approver permission only in relation to certain financial promotions this may be:
(a) in accordance with the firm’s own application; or (b) because the FCA determines that it is appropriate to grant approver permission on terms which are different to those applied for. [Note: section 55NA(4) of the Act] 6A.2.3 G If the FCA grants or varies approver permission, the FCA will set out the terms on which the permission is granted, in particular by describing what kinds of financial promotion the firm is empowered to approve and any conditions applicable to the exercise of the approver permission. [Note: section 55NA(6) of the Act] 6A.2.4 G (1) The FCA may refuse to grant an application for approver permission under section 55NA of the Act, or refuse an application to change (vary) the terms of, or cancel an existing, approver permission if it appears to the FCA that it is desirable to do so in order to advance one or more of its operational objectives. (2) The FCA can only grant an application for approver permission made by an applicant for Part 4A permission in the event that the applicant obtains authorisation. [Note: section 55NA(7) of the Act] 6A.2.5 G The FCA will assess an application for approver permission by reference to its operational objectives. In making this assessment, the FCA is likely to have particular regard to:
(1) the applicant’s systems, controls and resources (including relevant personnel) relating to the approval of financial promotions; (2) the competence and expertise of relevant individuals; (3) the applicant’s processes (or intended processes) for approving financial promotions; and (4) the applicant’s readiness to comply with the relevant financial promotion rules. Applicant’s competence and expertise to approve financial promotions 6A.2.6 G (1) The FCA ordinarily expects to grant permission only to approve financial promotions relating to controlled investments (or, where relevant, controlled claims management activity) of a kind in relation to which the applicant is able to demonstrate that it has appropriate competence and expertise to assess compliance with the applicable FCA 2023/XX financial promotion rules. (2) In assessing an applicant’s expertise in (1), the FCA will have regard, among other factors, to the regulated activities for which the applicant has applied for, or for which the applicant currently has,
Part 4A permission.
6A.2.7 G (1) The FCA expects a person applying for approver permission to apply only for permission to approve financial promotions:
(a) of a kind which the person anticipates they will, in fact, assess for the purposes of giving, or refusing to give, approval (if approver permission is granted); and (b) relating to controlled investments (or, where relevant, controlled claims management activity) of a kind in relation to which the person reasonably believes they have appropriate competence and expertise to assess compliance with the applicable financial promotion rules. (2) In accordance with (1), the FCA discourages applicants from applying for blanket approver permission in respect of financial promotions generally. Preparing for an application 6A.2.8 G A firm that intends to apply for:
(1) a grant of approver permission;
(2) a change to the terms (variation) of its approver permission; or (3) cancellation of its approver permission, should discuss its plans with its supervisory contact at the FCA as early as possible before making an application in order to comply with Principle 11 (see SUP 15.3.7G). These discussions will help the FCA and the firm to agree the correct approach for the firm’s application. Making an application 6A.2.9 D (1) A firm wishing to apply for approver permission, or for a variation or cancellation of its approver permission, must apply online using the relevant form specified on the online notification and application system. (2) Until the application has been determined, a firm which submits an application must inform the FCA of any significant change to the information given in the application immediately after it becomes aware of the change. (3) If the online notification and application system fails and online
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX submission is unavailable for 24 hours or more, until such time as facilities for online submission are restored, a firm must submit the relevant form in SUP 6 Ann 5D in the way set out in SUP 15.7.4R to SUP 15.7.9G (Form and method of notification). 6A.2.10 G (1) If the online notification and application system fails and online submission is unavailable for 24 hours or more, the FCA will endeavour to publish a notice on its website confirming that online submission is unavailable and that the alternative methods of submission set out in SUP 15.7.4R to SUP 15.7.9G (Form and method of notification) should be used. (2) Where SUP 6A.2.9D(3) applies to a firm, GEN 1.3.2R (Emergency) does not apply. 6A.2.11 G An applicant for Part 4A permission that also wishes to apply for approver permission should refer to the FCA’s website for information on how to make this application. 6A.2.12 G As soon as possible after receipt of an application for approver permission, the FCA will advise the applicant of any additional information which is required as part of its application. The amount of information required will vary depending on the type of financial promotions in relation to which the applicant is seeking approver permission and the related risk profile of the application. 6A.2.13 G The fees payable by a person applying for approver permission, or an extension of approver permission, are set out in [FEES 3 Annex 14R]. [Editor’s note: changes to FEES 3 Annex 14R are being consulted on in CP22/23.] How long will an application take? 6A.2.14 G (1) Under section 55V(1) of the Act (Determination of applications), the FCA has 6 months to consider a completed application from the date of receipt. (2) If the FCA receives an application which is incomplete (that is, if information or a document required as part of the application is not provided), section 55V(2) of the Act requires the FCA to determine that incomplete application within 12 months of the initial receipt of the application. (3) If the FCA fails to determine an application within the time period specified in section 55V of the Act, this does not mean that approver permission is deemed to be granted. How will an application be determined? 6A.2.15 G (1) A decision to grant an application will be taken by appropriately experienced staff at the FCA. However, if the staff dealing with the
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX submission is unavailable for 24 hours or more, until such time as facilities for online submission are restored, a firm must submit the relevant form in SUP 6 Ann 5D in the way set out in SUP 15.7.4R to SUP 15.7.9G (Form and method of notification). 6A.2.10 G (1) If the online notification and application system fails and online submission is unavailable for 24 hours or more, the FCA will endeavour to publish a notice on its website confirming that online submission is unavailable and that the alternative methods of submission set out in SUP 15.7.4R to SUP 15.7.9G (Form and method of notification) should be used. (2) Where SUP 6A.2.9D(3) applies to a firm, GEN 1.3.2R (Emergency) does not apply. 6A.2.11 G An applicant for Part 4A permission that also wishes to apply for approver permission should refer to the FCA’s website for information on how to make this application. 6A.2.12 G As soon as possible after receipt of an application for approver permission, the FCA will advise the applicant of any additional information which is required as part of its application. The amount of information required will vary depending on the type of financial promotions in relation to which the applicant is seeking approver permission and the related risk profile of the application. 6A.2.13 G The fees payable by a person applying for approver permission, or an extension of approver permission, are set out in [FEES 3 Annex 14R]. [Editor’s note: changes to FEES 3 Annex 14R are being consulted on in CP22/23.] How long will an application take? 6A.2.14 G (1) Under section 55V(1) of the Act (Determination of applications), the FCA has 6 months to consider a completed application from the date of receipt. (2) If the FCA receives an application which is incomplete (that is, if information or a document required as part of the application is not provided), section 55V(2) of the Act requires the FCA to determine that incomplete application within 12 months of the initial receipt of the application. (3) If the FCA fails to determine an application within the time period specified in section 55V of the Act, this does not mean that approver permission is deemed to be granted. How will an application be determined? 6A.2.15 G (1) A decision to grant an application will be taken by appropriately experienced staff at the FCA. However, if the staff dealing with the FCA 2023/XX application recommend that a firm’s application for approver permission, or for a change (variation) to the terms of its approver permission, be either refused or granted on terms other than those applied for, the decision will be subject to the FCA’s formal decision-making process. (2) DEPP gives guidance on the FCA’s decision-making procedures, including the procedures it will follow if it proposes to refuse an application for approver permission either in whole or in part. Consultation with other regulators 6A.2.16 G Before
granting approver permission, or changing the terms of or cancelling a firm’s approver permission in response to an application under section 55NA of the Act, the FCA will consult:
(1) the PRA, if the applicant is a person:
(a) who is, or on the granting of an application for Part 4A permission will be, a PRA-authorised person; or (b) who is a member of a group which includes a PRAauthorised person; (2) the Gibraltar regulator (within the meaning of Schedule 2A of the Act), if the applicant or firm is a Gibraltar-based firm. [Note: section 55NA(9) of the Act] Threshold conditions 6A.2.17 G In granting approver permission, the FCA is required by section 55B(3) of the Act to ensure that the firm satisfies, and will continue to satisfy, the threshold conditions for which the FCA is responsible in relation to all the regulated activities for which the applicant or firm has, or will have, Part 4A permission. 6A.3 FCA’s own-initiative power 6A.3.1 G Where the FCA grants approver permission to a firm under section 55NA of the Act, the FCA may change (vary) the terms of that permission, or cancel it:
(1) on the application of the firm to whom it was given; or (2) of the FCA’s own initiative, if it appears to the FCA that:
(a) the firm’s approver permission may have been obtained on a speculative basis, for example if:
(i) the firm does not appear to have assessed any financial promotions for the purposes of potential
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX approval for a period of at least 12 months; or (ii) the firm has only approved (or refused to approve) financial promotions of a substantially narrower description than the kinds for which it has approver permission; or (b) it is desirable to do so in order to advance one or more of its operational objectives. [Note: section 55NA(8) of the Act] 6A.3.2 G (1) The FCA will consult the PRA before changing (varying) or cancelling, of the FCA’s own initiative, the terms of the approver permission of a PRA-authorised person or a member of a group which includes a PRA-authorised person. (2) Where the FCA changes (varies) the terms of, or cancels, the approver permission of a Gibraltar-based firm of its own initiative, the FCA is not obliged to consult with the Gibraltar regulator but the FCA will inform the Gibraltar regulator in writing of the variation or cancellation. [Note: section 55NA(9) and (10) of the Act] 6A.3.3 G (1) If the FCA exercises its power to change (vary) the terms of a firm’s approver permission of its own initiative, it will do so by issuing a supervisory notice. (2) If the FCA proposes to cancel a firm’s approver permission of its own initiative, it will give the firm a warning notice and, where the FCA decides to cancel, it will give the firm a decision notice. (3) The procedure that will be followed in each case is set out in DEPP 2. 6A.3.4 G A firm has a right of referral to the Tribunal in respect of the FCA exercising its power to vary or cancel a firm’s approver permission of its own initiative. Amend the following text as shown. 16 Reporting requirements
16.1 Application
…
16.1.3 R Application of different sections of SUP 16 (excluding SUP 16.13, SUP
16.15, SUP 16.22 and SUP 16.26)
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16.1 Application
…
16.1.3 R Application of different sections of SUP 16 (excluding SUP 16.13, SUP
16.15, SUP 16.22 and SUP 16.26)
FCA 2023/XX
(1) Section(s) (2) Categories of firm to which section applies (3) Applicable rules and guidance … SUP 16.28 … … to the extent that the firm and its business falls within the scope of SUP 16.28.8R. SUP 16.30 A firm with approver permission Entire section … …
16.3 General provisions on reporting
…
Structure of the chapter
16.3.2 G This chapter has been split into the following sections, covering:
…
(22) value measures data reporting (SUP 16.27); and (23) Home insurance and motor insurance pricing reporting (SUP 16.28); and (24) financial promotion approval reporting (SUP 16.30). … Insert the following new section, SUP 16.30, after SUP 16.29 (MIFIDPRU Remuneration Report). The text is not underlined.
16.30 Financial promotion approval reporting
Application – who?
16.30.1 R This section applies to a firm (including a Gibraltar-based firm) with
approver permission.
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16.30.2 R This section applies to a firm when it approves a financial promotion for
which it requires approver permission.
16.30.3 G The effect of SUP 16.30.2R is that the rules in this section do not:
(1) apply to any financial promotions which a firm approves within the scope of an approver permission exemption; (2) require a firm to notify, or include within a bi-annual report, such financial promotions. Purpose
16.30.4 G (1) The effect of section 55NA of the Act is that a firm is unable to
approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) The rules in this section impose requirements on firms with approver permission to provide the FCA with information about their approval of financial promotions. (3) The purpose of these requirements is to enable the FCA to effectively monitor the compliance of approved financial promotions with its financial promotion rules and to identify any emerging risks to consumers. (4) The rules in this section include requirements to:
(a) notify the FCA in a timely manner of each approval of a financial promotion, or amendment or withdrawal of a prior approval; and (b) provide a report to the FCA on a 6-monthly basis relating to the firm’s activity of approving financial promotions. Approval notification requirement
16.30.5 R A firm must submit the information in the table in SUP 16.30.6R to the FCA
within 7 days of:
(1) approving a financial promotion;
(2) approving amendments to a financial promotion; or (3) withdrawing approval of a financial promotion.
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16.30.2 R This section applies to a firm when it approves a financial promotion for
which it requires approver permission.
16.30.3 G The effect of SUP 16.30.2R is that the rules in this section do not:
(1) apply to any financial promotions which a firm approves within the scope of an approver permission exemption; (2) require a firm to notify, or include within a bi-annual report, such financial promotions. Purpose
16.30.4 G (1) The effect of section 55NA of the Act is that a firm is unable to
approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) The rules in this section impose requirements on firms with approver permission to provide the FCA with information about their approval of financial promotions. (3) The purpose of these requirements is to enable the FCA to effectively monitor the compliance of approved financial promotions with its financial promotion rules and to identify any emerging risks to consumers. (4) The rules in this section include requirements to:
(a) notify the FCA in a timely manner of each approval of a financial promotion, or amendment or withdrawal of a prior approval; and (b) provide a report to the FCA on a 6-monthly basis relating to the firm’s activity of approving financial promotions. Approval notification requirement
16.30.5 R A firm must submit the information in the table in SUP 16.30.6R to the FCA
within 7 days of:
(1) approving a financial promotion;
(2) approving amendments to a financial promotion; or (3) withdrawing approval of a financial promotion. FCA 2023/XX
16.30.6 R This is the table referred to in SUP 16.30.5R.
Approving a financial promotion
Approving amendments to a financial promotion Withdrawing approval of a financial promotion (1) The name of the controlled investment (or person engaging in controlled claims management activity) to which the financial promotion relates. (2) The kind of controlled investment (or controlled claims management activity) to which the financial promotion relates. (3) The name of the unauthorised person or persons who:
(a) has or have produced the content of the financial promotion for which approval is sought; and (b) if different, is or are intended to communicate the financial promotion (if it is approved). (4) Where the financial promotion relates to an offer of securities and may be addressed to, or disseminated in such a way that it is likely to be received by, retail clients:
(a) the size, or potential size, of the offer (expressed in Sterling); and (b) any rate of return included in the financial promotion (expressed as a percentage). (5) The date of the approval. The date of the withdrawal of the approval. (6) The medium (or media) by which the financial promotion will, or is intended to, be communicated. The medium (or media) by which the amended financial promotion will, or is intended to, be communicated. The medium (or media) in relation to which approval of the financial promotion has been withdrawn. (7) The reason(s) for the amendments to the financial promotion. The reason(s) for the withdrawal of the approval. Bi-annual reporting requirement
16.30.7 R (1) A firm must submit the information in SUP 16.30.8R to the FCA half
yearly within 30 business days of the end of each reporting period.
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX (2) Except as specified in (3), the reporting periods for the purpose of (1) are:
(a) the 6 months immediately following a firm’s accounting reference date; and (b) the 6 months immediately preceding and including a firm’s accounting reference date. (3) A firm must submit its first report for the purpose of (1) in respect of the reporting period beginning on the date on which approver permission is granted to the firm and ending on the earlier of:
(a) the firm’s accounting reference date; and (b) the date falling 6 months after the firm’s accounting reference date. (4) A firm must submit a nil return if it has not approved any financial promotions or received any relevant complaints during a reporting period.
16.30.8 R The information in SUP 16.30.7R(1) is, for the relevant reporting period:
(1) the number of financial promotions approved; (2) the number of complaints received relating to the firm’s approval of financial promotions; (3) the total revenue (expressed in sterling) generated by the firm’s activity of approving financial promotions; and (4) unless the firm has reported no revenue for the purposes of (3), the firm’s total revenue.
16.30.9 R Reference in SUP 16.30.8R to a firm’s revenue is to a firm’s income (before
expenses). Total revenue refers to all income received across a firm’s entire business, both regulated and unregulated. Guidance
16.30.10 G (1) For the purposes of this section, reference to a firm approving, or
withdrawing approval of, a ‘financial promotion’ is to a firm approving, or withdrawing approval of, one or more communications which can together be considered to form part of a single invitation or inducement to engage in investment activity or to engage in claims management activity. (2) This means that where a firm approves the content of more than one communication, including across multiple media, in respect of the same investment activity and conveying a consistent message, the
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX (2) Except as specified in (3), the reporting periods for the purpose of (1) are:
(a) the 6 months immediately following a firm’s accounting reference date; and (b) the 6 months immediately preceding and including a firm’s accounting reference date. (3) A firm must submit its first report for the purpose of (1) in respect of the reporting period beginning on the date on which approver permission is granted to the firm and ending on the earlier of:
(a) the firm’s accounting reference date; and (b) the date falling 6 months after the firm’s accounting reference date. (4) A firm must submit a nil return if it has not approved any financial promotions or received any relevant complaints during a reporting period.
16.30.8 R The information in SUP 16.30.7R(1) is, for the relevant reporting period:
(1) the number of financial promotions approved; (2) the number of complaints received relating to the firm’s approval of financial promotions; (3) the total revenue (expressed in sterling) generated by the firm’s activity of approving financial promotions; and (4) unless the firm has reported no revenue for the purposes of (3), the firm’s total revenue.
16.30.9 R Reference in SUP 16.30.8R to a firm’s revenue is to a firm’s income (before
expenses). Total revenue refers to all income received across a firm’s entire business, both regulated and unregulated. Guidance
16.30.10 G (1) For the purposes of this section, reference to a firm approving, or
withdrawing approval of, a ‘financial promotion’ is to a firm approving, or withdrawing approval of, one or more communications which can together be considered to form part of a single invitation or inducement to engage in investment activity or to engage in claims management activity. (2) This means that where a firm approves the content of more than one communication, including across multiple media, in respect of the same investment activity and conveying a consistent message, the FCA 2023/XX FCA would only expect:
(a) to receive one notification in respect of those communications for the purposes of SUP 16.30.5R; and (b) the firm to report one approval for the purposes of SUP 16.30.8R(1). (3) An example of the scenario in (2) would be where a firm approves a number of communications relating to the same product or service as
part of a single marketing campaign.
(4) Where a firm has approved one or more communications comprising a single ‘financial promotion’ relating to a particular product or service as described in (2) and is later approached to approve a substantively different communication or communications relating to the same product or service, this should be considered as a new ‘financial promotion’ for the purposes of this section. (5) For the purposes of SUP 16.30.5R(2), the FCA considers that amendments to an approved financial promotion are likely to require further approval where those amendments relate to the communication’s substance as an invitation or inducement to engage in investment activity or engage in claims management activity. (6) This means that changes to administrative information, such as contact details, within a communication are unlikely to require approval. However, changes to information which may affect a recipient’s assessment of whether to respond to, or act upon, the communication are likely to require further approval. (7) The FCA would also expect to be notified of approval of a change to a financial promotion for the purpose of SUP 16.30.5R(2) in circumstances where the firm approves a financial promotion for communication by way of a medium not previously notified to the FCA. Method of submission
16.30.11 R (1) A firm must submit the notifications and reports required by this
section to the FCA online through the appropriate systems accessible
from the FCA’s website.
(2) If the FCA’s information technology systems fail and online submission is unavailable for 24 hours or more, until such time as facilities for online submission are restored, a firm must submit the relevant notification or report in the way set out in SUP 16.3.9R (Method of submission of reports).
16.30.12 G If the FCA’s information technology systems fail and online submission is
unavailable for 24 hours or more, the FCA will endeavour to publish a notice on its website confirming that online submission is unavailable and
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX that the alternative methods of submission set out in SUP 16.3.9R (Method of submission of reports) should be used. Insert the following new transitional provision, TP 13, after SUP TP 12 (Transitional provisions relating to tied agents). The text is not underlined. TP 13 Transitional provisions relating to bi-annual financial promotion reports (1) (2) (3) (4) (5) (6) Material to which the transitional provision applies Transitional provision Transitional provision:
dates in force
Handbook provision:
coming into force
13.1 SUP 16.30.5R R (1) This transitional
provision applies to a firm that applies for approver permission on or before [end of application period] and whose application has yet to be determined. (2) The requirement to submit notifications to the FCA for the purposes of SUP 16.30.5R applies to a firm in (1). From [date] [date]
13.2 SUP 16.30.5R G The effect of the
transitional provision in 13.1 is that a firm that applies for approver permission during the application period [provided by the Financial Promotion Approvals Order] must begin complying with the notification requirements in SUP 16.30.5R from [date] (the start of the transition period [provided by the Financial Promotion From [date] [date]
CP22/27
Appendix 1
Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX that the alternative methods of submission set out in SUP 16.3.9R (Method of submission of reports) should be used. Insert the following new transitional provision, TP 13, after SUP TP 12 (Transitional provisions relating to tied agents). The text is not underlined. TP 13 Transitional provisions relating to bi-annual financial promotion reports (1) (2) (3) (4) (5) (6) Material to which the transitional provision applies Transitional provision Transitional provision:
dates in force
Handbook provision:
coming into force
13.1 SUP 16.30.5R R (1) This transitional
provision applies to a firm that applies for approver permission on or before [end of application period] and whose application has yet to be determined. (2) The requirement to submit notifications to the FCA for the purposes of SUP 16.30.5R applies to a firm in (1). From [date] [date]
13.2 SUP 16.30.5R G The effect of the
transitional provision in 13.1 is that a firm that applies for approver permission during the application period [provided by the Financial Promotion Approvals Order] must begin complying with the notification requirements in SUP 16.30.5R from [date] (the start of the transition period [provided by the Financial Promotion From [date] [date] FCA 2023/XX Approvals Order]). Ordinarily, a firm applying for approver permission would only begin submitting such notifications following the grant of its approver permission.
13.3 SUP 16.30.7R R (1) This transitional
provision applies to a firm that applies for approver permission on or before [end of application period] and whose application has yet to be determined. (2) The requirement to submit bi-annual reports to the FCA for the purposes of SUP 16.30.7R applies to a firm in (1). (3) A firm in (1) must submit its first biannual report for the purpose of SUP 16.30.7R in respect of the reporting period beginning on [date on which transition period commences] and ending on the earlier of:
(a) the firm’s accounting reference date; or (b) the date falling 6 months after the firm’s accounting reference date. From [date] [date]
13.4 SUP 16.30.7R G The effect of the
transitional provision in 13.3 is that a firm that applies for From [date] [date]
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Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX approver permission during the application period [provided by the Financial Promotion Approvals Order] must comply with the bi-annual reporting requirement while its application is being determined. The firm must submit its first bi-annual report to cover the period from [date] (the start of the transition period [provided by the Financial Promotion Approvals Order]) to the date that would otherwise mark the end of a reporting period. Ordinarily, a firm applying for approver permission would be required to submit its first biannual report only following the grant of its approver permission.
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Appendix 1
Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX approver permission during the application period [provided by the Financial Promotion Approvals Order] must comply with the bi-annual reporting requirement while its application is being determined. The firm must submit its first bi-annual report to cover the period from [date] (the start of the transition period [provided by the Financial Promotion Approvals Order]) to the date that would otherwise mark the end of a reporting period. Ordinarily, a firm applying for approver permission would be required to submit its first biannual report only following the grant of its approver permission. FCA 2023/XX
Annex I
Amendments to the Decision Procedure and Penalties manual (DEPP) In this Annex, underlining indicates new text and striking through indicates deleted text. 2 Statutory notices and the allocation of decision making … 2 Annex 1G Warning notices and decision notices under the Act and certain other enactments Note: Third party rights and access to FCA material apply to the powers listed in this Annex where indicated by an asterisk * (see DEPP 2.4)
Section of
the Act
Description Handbook reference
Decision maker
…
55X(1)(e) … …
55X(1)(f) when the FCA is proposing to grant an application for approver permission but subject to terms which were not sought in the application SUP 6A Executive procedures 55X(1)(g) when the FCA is proposing to grant an application to vary the terms of a firm’s approver permission but making different changes to those sought in the application Executive procedures …
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX 55X(2) when the FCA is proposing to refuse an application for the variation of a requirement imposed under
section 55L or
for the imposition of a new requirement
Executive procedures
55X(2) when the FCA is proposing to refuse an application for approver permission SUP 6A Executive procedures 55X(2) when the FCA is proposing to refuse an application for the variation or cancellation of a firm’s approver permission Executive procedures … 55X(4)(e) … … 55X(4)(ea) when the FCA is deciding to grant an application for approver permission but subject to terms which were not sought in the application SUP 6A Executive procedures 55X(4)(eb) when the FCA is deciding to grant an application to vary the terms of a firm’s approver permission but Executive procedures
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Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX 55X(2) when the FCA is proposing to refuse an application for the variation of a requirement imposed under
section 55L or
for the imposition of a new requirement
Executive procedures
55X(2) when the FCA is proposing to refuse an application for approver permission SUP 6A Executive procedures 55X(2) when the FCA is proposing to refuse an application for the variation or cancellation of a firm’s approver permission Executive procedures … 55X(4)(e) … … 55X(4)(ea) when the FCA is deciding to grant an application for approver permission but subject to terms which were not sought in the application SUP 6A Executive procedures 55X(4)(eb) when the FCA is deciding to grant an application to vary the terms of a firm’s approver permission but Executive procedures FCA 2023/XX making different changes to those sought in the application … 55X(4)(f) when the FCA is deciding to refuse an application for the variation of a requirement imposed under
section 55L or
for the imposition of a new requirement
Executive procedures
55X(4)(f) when the FCA is deciding to refuse an application for approver permission SUP 6A Executive procedures 55X(4)(f) when the FCA is deciding to refuse an application for the variation or cancellation of a firm’s approver permission Executive procedures … 55Z(1) 55Z(2) when the FCA is proposing or deciding to cancel a firm’s
Part 4A
permission or approver permission otherwise than at its the firm’s request * Executive procedures
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX … 2 Annex 2G Supervisory notices
Section of the
Act
Description Handbook reference
Decision maker
…
55Y(4)
55Y(4A)
55Y(7)
55Y(8)(b) when the FCA is proposing to exercise, is deciding to exercise or is, with immediate effect exercising its own-initiative variation power to vary a firm’s firm’s Part 4A permission or its power to vary the terms of a firm’s approver permission or is deciding, after considering any representations made by the firm, not to rescind a variation of either sort SUP 7 Executive procedures See DEPP 2.5.7G …
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Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX … 2 Annex 2G Supervisory notices
Section of the
Act
Description Handbook reference
Decision maker
…
55Y(4)
55Y(4A)
55Y(7)
55Y(8)(b) when the FCA is proposing to exercise, is deciding to exercise or is, with immediate effect exercising its own-initiative variation power to vary a firm’s firm’s Part 4A permission or its power to vary the terms of a firm’s approver permission or is deciding, after considering any representations made by the firm, not to rescind a variation of either sort SUP 7 Executive procedures See DEPP 2.5.7G … FCA 2023/XX
Annex J
Amendments to the Consumer Credit sourcebook (CONC) In this Annex, underlining indicates new text and striking through indicates deleted text. 3 Financial promotions and communications with customers …
3.2 Financial promotion general guidance
…
3.2.3 G …
Approving financial promotions: permission
3.2.4 G (1) The effect of section 55NA of the Act is that a firm is unable to
approve a financial promotion except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (2) SUP 6A contains guidance on applying for approver permission. …
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX
Annex K
Amendments to the Perimeter Guidance manual (PERG) In this Annex, underlining indicates new text and striking through indicates deleted text. 8 Financial promotion and related activities …
8.2 Introduction
8.2.1 G (1) The effect of section 21 of the Act (Restrictions on financial
promotion) is that in the course of business, an unauthorised person must not communicate an invitation or inducement to engage in investment activity or to engage in claims management activity unless either the content of the communication is approved for the purposes of section 21 by an authorised person or it is exempt. (2) By virtue of section 21(2A) of the Act, an authorised person is unable to approve the content of a communication for the purposes of section 21 except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (3) References in this chapter to financial promotions being approved by an authorised person should be read as referring to approval by an authorised person who is either a permitted approver in relation to that financial promotion or where the approval falls within the scope of an approver permission exemption. (4) Under section 25 of the Act (Contravention of section 21), a person commits a criminal offence if he carries they carry on activities in breach of the restriction in section 21 of the Act. A person who commits this criminal offence is subject to a maximum of two years imprisonment and an unlimited fine. However, it is a defence for a person to show that he they took all reasonable precautions and used all due diligence to avoid committing the offence. …
8.2.5 G (1) If the answer to PERG 8.2.4G(8) is yes, then the appropriate
financial promotion rules will potentially apply (subject to the relevant application provisions in COBS 1 and COBS 4). (2) If the answer to PERG 8.2.4G(8) is no, then the promotion must be approved by an authorised person if it is a non-real time financial
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Appendix 1
Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX
Annex K
Amendments to the Perimeter Guidance manual (PERG) In this Annex, underlining indicates new text and striking through indicates deleted text. 8 Financial promotion and related activities …
8.2 Introduction
8.2.1 G (1) The effect of section 21 of the Act (Restrictions on financial
promotion) is that in the course of business, an unauthorised person must not communicate an invitation or inducement to engage in investment activity or to engage in claims management activity unless either the content of the communication is approved for the purposes of section 21 by an authorised person or it is exempt. (2) By virtue of section 21(2A) of the Act, an authorised person is unable to approve the content of a communication for the purposes of section 21 except if:
(a) the firm is a permitted approver in relation to the financial promotion; or (b) an approver permission exemption applies. (3) References in this chapter to financial promotions being approved by an authorised person should be read as referring to approval by an authorised person who is either a permitted approver in relation to that financial promotion or where the approval falls within the scope of an approver permission exemption. (4) Under section 25 of the Act (Contravention of section 21), a person commits a criminal offence if he carries they carry on activities in breach of the restriction in section 21 of the Act. A person who commits this criminal offence is subject to a maximum of two years imprisonment and an unlimited fine. However, it is a defence for a person to show that he they took all reasonable precautions and used all due diligence to avoid committing the offence. …
8.2.5 G (1) If the answer to PERG 8.2.4G(8) is yes, then the appropriate
financial promotion rules will potentially apply (subject to the relevant application provisions in COBS 1 and COBS 4). (2) If the answer to PERG 8.2.4G(8) is no, then the promotion must be approved by an authorised person if it is a non-real time financial FCA 2023/XX promotion. Authorised persons are not allowed to approve:
(a) financial promotions other than within the scope of:
(i) approver permission given by the FCA under section 55NA of the Act; or (ii) an approver permission exemption (see PERG 8.9.1AG); (b) real time financial promotions (see COBS 4.10.4R). (3) PERG 8.36.1G contains a flowchart explaining these steps. …
8.3 Financial promotion
8.3.1 G …
8.3.1A G The effect of section 21(2A) of the Act is that an authorised person is unable to approve the content of a communication for the purposes of section 21 except if:
(1) the firm is a permitted approver in relation to the financial promotion; or (2) an approver permission exemption applies. …
8.9 Circumstances where the restriction in section 21 does not apply
8.9.1 G …
8.9.1A G (1) Section 21(2A) of the Act specifies that the content of a financial promotion can only be approved for the purposes of section 21 by an authorised person:
(a) who is a permitted approver in relation to the financial promotion; or (b) within the scope of an approver permission exemption. (2) Exemptions in the Financial Promotion Approvals Order allow an authorised person to approve:
(a) its own financial promotions (see PERG 8.9.3G); (b) financial promotions issued by:
(i) members of the firm’s group; and
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Introducing a gateway for firms who approve financial promotions FCA 2023/XX (ii) the firm’s appointed representatives, for the purposes of section 21 of the Act. (3) In relation to PERG 8.9.1A(2)(b)(ii), the relevant exemption allows a firm to approve a financial promotion issued by its appointed representative where that financial promotion is made for the purposes of the appointed representative’s exempt activities. …
8.9.3 G An unauthorised person may wish to pass on a financial promotion made to
him them by an authorised person. In this case, the fact that the financial promotion was made to him them by an authorised person will not be enough for the restriction in section 21 not to apply to him them. The authorised person must also both have approved its content and have done so for the purpose of section 21 of the Act. If an authorised person wishes to ensure that an unauthorised person can communicate a financial promotion made by the authorised person to third parties, it may approve its own financial promotion for the purposes of section 21 of the Act (see COBS 4.10.3G(2)). An approver permission exemption allows an authorised person to approve its own financial promotion without requiring approver permission. … 10 Guidance on activities related to pension schemes …
10.5 Employers and affinity groups (such as trade unions)
…
Q47. As an employer, are there restrictions on my providing staff with details of pension schemes? Yes, but in most circumstances you should be able to make use of an exemption. If you make an invitation or inducement to your staff to join a personal pension scheme or a nominated stakeholder pension scheme, you are likely to be making a financial promotion. This is prohibited under section 21 of the Financial Services and Markets Act 2000 unless:
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Financial Conduct Authority
Introducing a gateway for firms who approve financial promotions FCA 2023/XX (ii) the firm’s appointed representatives, for the purposes of section 21 of the Act. (3) In relation to PERG 8.9.1A(2)(b)(ii), the relevant exemption allows a firm to approve a financial promotion issued by its appointed representative where that financial promotion is made for the purposes of the appointed representative’s exempt activities. …
8.9.3 G An unauthorised person may wish to pass on a financial promotion made to
him them by an authorised person. In this case, the fact that the financial promotion was made to him them by an authorised person will not be enough for the restriction in section 21 not to apply to him them. The authorised person must also both have approved its content and have done so for the purpose of section 21 of the Act. If an authorised person wishes to ensure that an unauthorised person can communicate a financial promotion made by the authorised person to third parties, it may approve its own financial promotion for the purposes of section 21 of the Act (see COBS 4.10.3G(2)). An approver permission exemption allows an authorised person to approve its own financial promotion without requiring approver permission. … 10 Guidance on activities related to pension schemes …
10.5 Employers and affinity groups (such as trade unions)
…
Q47. As an employer, are there restrictions on my providing staff with details of pension schemes? Yes, but in most circumstances you should be able to make use of an exemption. If you make an invitation or inducement to your staff to join a personal pension scheme or a nominated stakeholder pension scheme, you are likely to be making a financial promotion. This is prohibited under section 21 of the Financial Services and Markets Act 2000 unless:
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