2025-10-17
Added · Updated
The Financial Conduct Authority proposes consequential amendments to the FCA Handbook to align existing rules with its new targeted support framework. These changes modify definitions in the Glossary, update Senior Management Arrangements, Systems and Controls (SYSC) requirements for staff competence and management responsibilities maps, and clarify the application of Conduct of Business sourcebook (COBS) provisions regarding structured deposits, outsourcing, charging, remuneration, inducements, insurance distribution, appropriateness tests, product information, cancellation rights, pension communications, pensions choices, dispute resolution reporting, collective investment schemes, credit unions, and pensions dashboards. The proposals also specify that issuers and product providers cannot offer or pay commissions in relation to targeted support and that pensions dashboard service firms cannot provide targeted support as a post-view service.
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