2021-09-24
Added · Updated
The Hong Kong Monetary Authority issued this circular to provide guidance for authorized institutions distributing investment and insurance products via non-face-to-face channels. The document clarifies the applicability of existing customer protection requirements, such as vulnerable customer assessments and cooling-off periods, while outlining necessary system controls and monitoring procedures. Authorized institutions are required to comply with these new arrangements within twelve months of the circular's issuance.