2021-09-24

Added · Updated

Distribution of Investment and Insurance Products through Non-face-to-face Channels

The Hong Kong Monetary Authority issued this circular on September 24, 2021, to establish regulatory requirements for authorized institutions distributing investment and insurance products via non-face-to-face channels. The document mandates that institutions implement robust governance frameworks and risk management controls to ensure appropriate product suitability and consumer protection during remote transactions. It provides detailed guidance on operational procedures, disclosure obligations, and record-keeping standards to mitigate risks associated with remote sales practices.

Hong Kong Monetary Authority logo

Hong Kong

Hong Kong Monetary Authority

Click to view thumbnail

CIR

Current

Issue Date:

24 Sep 2021

20210924-1-EN.pdf (156.9 KB)

Topic:

Wealth Management & MPF - Insurance products

Wealth Management & MPF - Securities/investment products

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Annex

Current

24 Sep 2021

Annex - Guidance on non-F2F distribution of investment and insurance products

Annex

Current

24 Sep 2021

Annex - Guidance on non-F2F distribution of investment and insurance products

Cross referenced Document

Version History

Superseded Document

You may also be interested in

CIR

Current

06 Jun 2019

Sale of Medical Insurance Products

CIR

Current

30 Sep 2020

Findings of Mystery Shopping Programme (“MSP”) on Selling Practices of Authorized Institutions (“AIs”) in respect of Investment and Insurance Products

Annex: Report on the Findings of the Mystery Shopping Programme on Selling Practices of Authorized Institutions in respect of Investment and Insurance Products

CIR

Current

06 Jun 2018

Selling of Annuity Insurance Products