2022-12-20

Added · Updated

Feedback from Recent Review on Consumer Protection in respect of Digital Platforms for the Application of Credit Products

The Hong Kong Monetary Authority issued this circular to provide feedback following a review of consumer protection measures for digital platforms facilitating credit product applications. The document outlines key observations and sound practices for authorized institutions to enhance risk management and disclosure standards. These guidelines address technology risks and ensure robust consumer protection frameworks are maintained across retail credit and e-banking operations.

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Hong Kong

Hong Kong Monetary Authority

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CIR

Current

Issue Date:

20 Dec 2022

20221220-2-EN.pdf (164.1 KB)

Topic:

Banking Conduct & Enforcement - Consumer Protection

Credit Risk Management - Retail credit risk management

Technology Risk Management - E-banking

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Annex

Current

20 Dec 2022

Annex - Key Observations and Sound Practices on Consumer Protection in respect of Digital Platforms for the Application of Credit Products

CIR

Current

04 Sep 2020

Enhanced Disclosure Measures in respect of Digital Platforms for the Application of Unsecured Loan and Credit Card Products

Annex

Current

20 Dec 2022

Annex - Key Observations and Sound Practices on Consumer Protection in respect of Digital Platforms for the Application of Credit Products

CIR

Current

04 Sep 2020

Enhanced Disclosure Measures in respect of Digital Platforms for the Application of Unsecured Loan and Credit Card Products

Version History

Superseded Document

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