Regulatory Alerts2020-09-30
Added · Updated
Findings of Mystery Shopping Programme on Selling Practices of Authorized Institutions in respect of Investment and Insurance Products
The Hong Kong Monetary Authority issued this circular to present the findings of its Mystery Shopping Programme regarding the selling practices of Authorized Institutions for investment and insurance products. The document highlights specific compliance gaps and operational shortcomings identified during the assessment of how these institutions advise and sell financial products to customers. It serves as a regulatory reminder for Authorized Institutions to adhere to expected standards and enhance investor protection measures in their sales processes.
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