2020-09-30

Added · Updated

Findings of Mystery Shopping Programme on Selling Practices of Authorized Institutions in respect of Investment and Insurance Products

The Hong Kong Monetary Authority issued this circular to present the findings of its Mystery Shopping Programme regarding the selling practices of Authorized Institutions for investment and insurance products. The document highlights specific compliance gaps and operational shortcomings identified during the assessment of how these institutions advise and sell financial products to customers. It serves as a regulatory reminder for Authorized Institutions to adhere to expected standards and enhance investor protection measures in their sales processes.

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Hong Kong

Hong Kong Monetary Authority

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CIR

Current

Issue Date:

30 Sep 2020

20200930-2-EN.pdf (579.6 KB)

Topic:

Wealth Management & MPF - Insurance products

Wealth Management & MPF - Securities/investment products

Keyword:

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

CIR

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30 Sep 2020

Findings of Mystery Shopping Programme (“MSP”) on Selling Practices of Authorized Institutions (“AIs”) in respect of Investment and Insurance Products

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25 Sep 2019

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30 Sep 2020

Findings of Mystery Shopping Programme (“MSP”) on Selling Practices of Authorized Institutions (“AIs”) in respect of Investment and Insurance Products

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Investor Protection Measures in respect of Investment, Insurance and Mandatory Provident Fund Products

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Version History

Superseded Document

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