2012-09-18

Added · Updated

Guidelines on Conduct Requirements for Registered Intermediaries

The Mandatory Provident Fund Schemes Authority issued Guidelines VI.2 to establish minimum conduct standards for registered intermediaries engaging in sales, marketing, and advice for MPF schemes. The document details statutory requirements under the MPFSO, mandating that intermediaries act with integrity, exercise due care, avoid conflicts of interest, and provide accurate disclosures to clients. It further specifies operational controls, including prohibitions on certain rebates, obligations to maintain records, and procedures for handling client complaints and assisting regulators.

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