2025-07-31
Added · Updated
This circular establishes detailed operational requirements for Information Technology-Based Crowdfunding (ITBC) providers, including mandatory services such as escrow accounts, risk analysis, and identity verification. It defines professional and non-professional lender categories with specific income thresholds and caps, limiting non-professional lender exposure to 20% of total outstanding funding. The regulation sets maximum funding limits of IDR 2 billion for general cases and up to IDR 5 billion for productive funding under strict risk conditions, while prohibiting funding to borrowers outside Indonesia and restricting the use of emergency contacts solely for verification purposes.
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To:
The Board of Directors of Information Technology-Based Crowdfunding Service Providers, At your office.
COPY
CIRCULAR LETTER OF THE FINANCIAL SERVICES AUTHORITY REPUBLIC OF INDONESIA NUMBER 19/SEOJK.06/2025 CONCERNING THE IMPLEMENTATION OF INFORMATION TECHNOLOGY-BASED CROWD FUNDING SERVICES
In accordance with the mandate of Article 136 paragraph (3), Article 139 paragraph (3), Article 140 paragraph (3), Article 142 paragraph (12), Article 148 paragraph (8), Article 149 paragraph (3), Article 152 paragraph (5), Article 153 paragraph (9), Article 161 paragraph (2), and Article 171 paragraph (3) of Financial Services Authority Regulation Number 40 of 2024 concerning Information Technology-Based Crowdfunding Services (State Gazette of the Republic of Indonesia Year 2024 Number 53/OJK, Supplement to the State Gazette of the Republic of Indonesia Number 121/OJK), it is necessary to further regulate the implementation of information technology-based crowdfunding services in this Financial Services Authority Circular as follows:
I. GENERAL PROVISIONS
In this Financial Services Authority Circular, the following definitions apply:
Information Technology-Based Crowdfunding Services, hereinafter abbreviated as ITBC, are financial service activities that connect fund providers with fund recipients to conduct funding, either conventionally or based on Sharia principles, directly through an electronic system using the internet.
ITBC Provider, hereinafter referred to as the Provider, is an Indonesian legal entity that provides, manages, and operates ITBC.
Sharia Principles are Islamic legal principles based on fatwas and/or Sharia compliance statements issued by institutions having authority to issue fatwas in the Sharia field.
Electronic System is a series of electronic devices and procedures that function to prepare, collect, process, analyze, store, display, announce, transmit, and/or disseminate electronic information in the field of financial services.
Information Technology is a technique to collect, prepare, store, process, announce, analyze, and/or disseminate information in the field of financial services.
Funding is the disbursement of funds from fund providers to fund recipients with a promise to be paid or returned according to a specific time frame in ITBC transactions.
Sharia Supervisory Board, hereinafter abbreviated as SSBS, is a party having the duty and function of supervising the implementation of the Provider's activities to ensure compliance with Sharia Principles.
Fund Recipient is an individual, legal entity, and/or business entity that receives Funding.
Fund Provider is an individual, legal entity, and/or business entity that provides Funding.
ITBC User, hereinafter referred to as the User, is the Fund Provider and Fund Recipient.
Personal Data is data concerning an identifiable or identifiable individual, either alone or combined with other information, directly or indirectly through an Electronic System or non-electronic means.
General Meeting of Fund Providers is a general meeting held at the initiative of the Provider, Fund Providers, and/or Fund Recipients in the interest of transparency, supervision, and specific decision-making.
Escrow Account is a current account at a bank under the name of the Provider, which holds deposits and is used for specific purposes, namely the receipt and disbursement of funds from and to Users.
Virtual Account is a User identification number included in or part of the Escrow Account, created by the bank, with the purpose of identifying a specific account.
II. BUSINESS ACTIVITIES OF ITBC PROVIDERS
The Provider's business activities consist of:
a. provision; b. management; and
c. operation,
of ITBC.
In addition to conducting business activities as referred to in item 1, the Provider may conduct other activities, including:
a. distribution partners for government bonds to support government programs; b. informative service cooperation; and/or
c. other activities after obtaining approval from the Financial Services Authority.
The provision business activity as referred to in item 1 letter a means the Provider provides an Electronic System that connects Fund Providers and Fund Recipients to conduct Funding transactions directly, and provides other facilities in the interest of conducting business activities, including:
a. provision of:
Escrow Account; and
Virtual Account or payment gateway;
b. provision of risk analysis for Funding submitted by Fund Recipients;
c. provision of User identity verification and document authenticity;
d. provision of risk transfer facilities for Funding; e. provision of risk transfer facilities for collateral objects, if any collateral objects exist; f. provision of complaint facilities; and g. provision of information related to Funding for Users.
The management business activity as referred to in item 1 letter b means the Provider conducts:
a. User identity verification; b. processing of User data and other Personal Data in accordance with business implementation activities;
c. disbursement of funds from Fund Providers to Fund Recipients;
d. payment of Funding from Fund Recipients to Fund Providers; and e. collection from Fund Recipients.
The operation business activity as referred to in item 1 letter c means the Provider fully operates the Electronic System it owns.
Other activities after obtaining approval from the Financial Services Authority as referred to in item 2 letter c include:
a. activities carried out in the context of government assignments; b. development of Funding services that increase the Provider's risk; and/or
c. cooperation with other parties in the context of business acquisition.
Other activities as referred to in item 6 are activities that are still related to ITBC business activities and do not contradict other laws and regulations.
Cooperation with other parties in the context of business acquisition as referred to in item 6 letter c is conducted by meeting the following requirements:
a. stipulated in a written cooperation agreement; b. not aimed at market domination; and
c. does not have conflicts of interest with parties cooperating with the Provider.
Requests for approval of other activities with cooperation criteria for business acquisition as referred to in item 6 letter c are submitted once, provided that the scheme and product of cooperation do not differ, even if the parties cooperating are different.
III. BUSINESS ACTIVITIES BASED ON SHARIA PRINCIPLES
Providers based on Sharia Principles must fulfill Sharia Principles in carrying out business activities.
Business activities based on Sharia Principles must use contracts:
a. al-bai'; b. ijarah;
c. mudharabah;
d. musyarakah; e. wakalah; f. wakalah bi al ujrah; and g. qardh.
Fulfillment of Sharia Principles in the use of contracts as referred to in item 1 must be supported by:
a. fatwas and/or Sharia compliance statements issued by institutions having authority to issue fatwas in the Sharia field; and b. opinions from the SSBS regarding the use of specific contracts for business implementation in cases where fatwas and/or Sharia compliance statements as referred to in letter a have not yet been issued.
The SSBS conducts analysis and evaluation of the fulfillment and application of Sharia Principles, at minimum covering:
a. Funding disbursement activities; b. standard operating procedures;
c. Sharia Funding marketing practices; and
d. accounting application.
Evaluation of the fulfillment and application of Sharia Principles as referred to in item 4 is conducted periodically every month in the form of written reports and reported to the Board of Directors.
IV. USE OF OUTSOURCED WORKFORCE
The Provider may entrust part of the work execution to third parties through an outsourcing agreement.
The form of outsourcing agreement as referred to in item 1 is conducted by the Provider through agreements for:
a. work contracting; and/or b. labor service provision.
The Provider is prohibited from outsourcing work that executes the functions of:
a. Funding feasibility assessment; and/or b. Information Technology operations.
Work regarding Funding feasibility assessment as referred to in item 3 letter a is part of the Provider's organizational structure that executes the function of conducting Funding feasibility assessments.
In executing the functions as referred to in item 3 letter a, the Provider may cooperate with credit information management institutions to add data references in conducting Funding feasibility assessments.
The nature of cooperation as referred to in item 5 is only related to the provision of Funding assessment data and is not related to the provision of final Funding feasibility assessments on the Provider's Electronic System.
Information Technology operations as referred to in item 3 letter b include:
a. User access management activities; and b. database management.
The Provider may conduct outsourcing activities for Information Technology development.
In the event that the Provider conducts outsourcing activities for Information Technology development as referred to in item 8, the Provider must meet the following requirements:
a. application source code and production server access are owned by the Provider; b. Information Technology development is carried out in the name of the Provider; and
c. Information Technology development is not carried out in the deployment and maintenance production stages.
The Provider is prohibited from entrusting part of the work to third parties as referred to in item 1, except to third parties that meet the following requirements:
a. the third party is a legal entity in Indonesia; b. the third party is registered in an association of similar third-party companies;
c. it does not affect the Provider's reputation; and
d. it is implemented in accordance with labor laws and regulations.
The Provider is responsible for the execution of activities entrusted to third parties.
V. GENERAL MEETING OF FUND PROVIDERS
The General Meeting of Fund Providers as referred to in Chapter I item 12 is held when deemed necessary by the Provider, Fund Providers, and/or Fund Recipients.
The Provider must compile guidelines for the implementation of the General Meeting of Fund Providers.
The guidelines for the implementation of the General Meeting of Fund Providers as referred to in item 2 must at least contain:
a. implementation procedures, at minimum including:
The guidelines for the implementation of the General Meeting of Fund Providers as referred to in item 2 are compiled considering the complexity and capabilities of the Provider.
The Provider must hold the General Meeting of Fund Providers based on the established guidelines for the implementation of the General Meeting of Fund Providers.
VI. INFORMATION AND WARNINGS ON THE PROVIDER'S ELECTRONIC SYSTEM
The Electronic System used by the Provider must at minimum contain:
a. the Provider's name; b. logo;
c. Electronic System name;
d. profiles of all Directors, Board of Commissioners, SSBS, and shareholders of the Provider; e. Funding performance; and f. information that the Provider is licensed and supervised by the Financial Services Authority.
The Provider must include warnings regarding the risks of ITBC business activities in the Provider's Electronic System.
Warnings regarding the risks of ITBC business activities as referred to in item 2 must be displayed on the Provider's website interface or application pages, clearly visible to Users.
The Provider must ensure that Fund Providers understand all risks before providing Funding.
In addition to Fund Providers, the Provider must also ensure that Fund Recipients understand all risks before receiving Funding.
To ensure that Fund Providers understand all risks before disbursing Funding as referred to in item 4, the Provider requests Fund Providers to fill out the Fund Provider's understanding statement as contained in the Appendix, which is an integral part of this Financial Services Authority Circular.
In addition to Fund Providers, the Provider must request Fund Recipients to fill out the Fund Recipient's understanding statement as contained in the Appendix, which is an integral part of this Financial Services Authority Circular, in order to ensure that Fund Recipients understand all risks before receiving Funding.
VII. DATA AND INFORMATION MANAGEMENT
In conducting business activities, the Provider may only access the camera, location, and microphone on the User's device.
The Provider is not permitted to disseminate all User data and personal information to other parties.
The provisions as referred to in item 2 are excepted in cases where:
a. there is written consent from the User; and/or b. there are exceptions stipulated by laws and regulations.
In the event that the User provides written consent as referred to in item 3 letter a, the Provider may provide User data and/or personal information and ensure that the other parties concerned do not provide and/or use User data and/or personal information for purposes other than those agreed upon between the Provider and the other parties.
The Provider ensures that Users know the purpose of data and information usage and the risks associated with the written consent provided by the User.
The written consent from the User as referred to in item 5 is expressed in the form of a statement and consent and is documented by the Provider.
User personal data and information as referred to in item 2 must be secured through methods that ensure that data and information reading processes are conducted by authorized parties.
User personal data and information obtained and utilized by the Provider must meet the following criteria:
a. submission of data and information usage limitations to Users; b. submission of any changes in the purpose of data and information usage to Users, if any; and
c. the media and methods used in obtaining and utilizing data and information are guaranteed to be confidential, secure, and intact.
The Provider must maintain the confidentiality, security, integrity, and availability of:
a. User personal data and information; b. transaction data; and
c. financial data,
which it manages from the time the data is obtained until the data is deleted and/or destroyed.
User personal data and information deleted and/or destroyed by the Provider must meet the following criteria:
a. meeting retention aspects based on laws and regulations and audit interests as well as examinations from supervisory and regulatory authorities; and b. ensuring that no data and information remain that can be utilized again.
The Provider must notify Users of the deletion and/or destruction of Personal Data, referring to laws and regulations.
The Provider must prevent unauthorized access to data and information.
VIII. CONFIRMATION OF EMERGENCY CONTACT USE
The use of emergency contacts is only intended to confirm the existence of Fund Recipients and is not used to collect Funding from the owners of emergency contact data.
The Provider must conduct confirmation and obtain consent from the owner of the emergency contact data for the use of emergency contacts.
Confirmation as referred to in item 2 is conducted by explaining:
a. confirming the emergency contact data submitted by the Fund Recipient; b. confirming the relationship between the owner of the emergency contact data and the Fund Recipient who submitted the emergency contact;
c. explaining what is meant by emergency contacts to the owner of the emergency contact data; and
d. explaining the risks that will be incurred when agreeing to become an emergency contact.
The Provider documents the confirmation and consent provided by the owner of the emergency contact data.
IX. FUND PROVIDERS AND FUND RECIPIENTS
Fund Providers may come from within and/or outside the country.
Fund Providers consist of:
a. Professional Fund Providers, including:
The following is a simulation of the ratio calculation:
On May 31, 2025, the Provider had a total final position (outstanding) of Funding from all Fund Providers amounting to IDR 50,000,000,000.00 (fifty billion rupiah) and total Funding by non-professional Fund Providers amounting to IDR 8,000,000,000.00 (eight billion rupiah). Therefore, the ratio of outstanding Funding from non-professional Fund Providers = total Funding by non-professional Fund Providers / total final position (outstanding) Funding x 100% = IDR 8,000,000,000.00 (eight billion rupiah) / IDR 50,000,000,000.00 (fifty billion rupiah) x 100% (one hundred percent) = 16% (sixteen percent). Based on the calculation above, the outstanding ratio of 16% meets the limit of 20% (twenty percent).
The Provider is prohibited from conducting Funding other than to Fund Recipients domiciled within the legal territory of the Unitary State of the Republic of Indonesia.
Fund Recipients as referred to in item 4 consist of:
a. Indonesian citizens; b. Indonesian legal entities; and/or
c. Indonesian business entities.
Indonesian citizen Fund Recipients as referred to in item 5 letter a must meet the following criteria:
a. are at least 18 (eighteen) years old or married; b. have an average gross income of at least IDR 3,000,000.00 (three million rupiah) per month, supported by valid evidence supporting income information, such as pay slips or Fund Recipient account statements; and
c. use their own devices in the Funding process.
The Provider ensures the validity of income evidence as referred to in item 6.
X. MAXIMUM FUNDING LIMITS TO FUND RECIPIENTS
The maximum limit for consumptive and productive Funding to each Fund Recipient is IDR 2,000,000,000.00 (two billion rupiah).
The Provider may provide productive Funding exceeding the maximum limit as referred to in item 1 up to IDR 5,000,000,000.00 (five billion rupiah), provided that the following requirements are met:
a. having a maximum non-performing Funding quality of 5% (five percent) within the last 6 (six) months; and b. not currently subject to sanctions restricting business activities or suspending business activities, in whole or in part, by the Financial Services Authority.
In the event that the Provider provides Funding to multiple Fund Recipients who have:
a. 1 (one) source of income or cash flow (cash flow) that is the same for paying the obtained Funding facilities; or b. affiliation relationships, the total amount of Funding to all such Fund Recipients must meet the maximum Funding limit provisions as referred to in item 1 or item 2.
The term affiliation relationship as referred to in item 3 letter b means:
a. when Fund Recipients are business entities or legal entities that have:
commissioners, members of the DPS, and/or shareholders of legal entities;
2) family relationships due to marriage or descent up to the second degree, both horizontally and vertically, with employees, members of the board of directors, members of the board of commissioners, and/or members of the DPS of business entities;
3) relationships with business entities or legal entities due to the existence of one or more common members of the board of directors or board of commissioners;
4) control relationships with business entities or legal entities, both directly and indirectly;
5) share ownership relationships in legal entities amounting to 20% (twenty percent) or more;
6) ownership relationships in business entities amounting to 20% (twenty percent) or more; and/or
7) relationships between 2 (two) business entities or legal entities that are controlled, both directly and indirectly, by the same party.
b. when the Fund Recipient is an individual:
XI. FUNDING DISBURSAL AND REPAYMENT MECHANISM
In conducting Funding, the Organizer must ensure that Users understand the points that need attention as referred to in number 1.
The mechanism for submitting funding disbursement requests and receiving Funding is as follows:
a. prospective Users must first be registered with the Organizer; b. prospective Users registered with the Organizer submit:
After the Organizer conducts an analysis of the prospective Fund Recipient, the Organizer determines the feasibility of the prospective Fund Recipient and informs the prospective Fund Recipient that:
a. if the prospective Fund Recipient is deemed feasible, the Organizer submits the assessment results along with the tenor and economic benefits of the submitted Funding; or b. if the prospective Fund Recipient is deemed unfeasible, the Organizer informs the prospective Fund Recipient of the unfeasibility and provides reasons for the rejection.
The request for receiving Funding as referred to in number 3 letter b number 2) and the assessment results of prospective Fund Recipients deemed feasible as referred to in number 4 letter a are displayed on the Organizer's Electronic System.
The implementation of Funding activities is carried out by:
a. Prospective Fund Providers select prospective Fund Recipients on the Organizer's Electronic System. b. Prospective Users sign the LPBBTI agreement using electronic signatures.
c. Fund Providers disburse Funding through a Virtual Account or payment gateway to the Organizer's Escrow Account to be forwarded to the Fund Recipient.
d. In the event that Fund Providers use a special fund account, all funds must still be sent using a Virtual Account or payment gateway to then be forwarded to the Organizer's Escrow Account. e. The Organizer provides notification of funding disbursement and receipt to Users through the Electronic System and/or other electronic media. f. In the implementation of Funding activities, the Organizer must pay attention to the following:
In the context of installment payments and/or Funding repayment, Fund Recipients make payments through a Virtual Account or payment gateway to be placed in the Organizer's Escrow Account and forwarded to the Fund Provider.
Repayment of installments and/or Funding through collection by third parties is carried out in accordance with the method as referred to in number 7.
XII. COOPERATION IN THE CONTEXT OF FUNDING DISBURSAL
In the context of funding disbursement, Organizers may cooperate with partners.
Partners are other parties who cooperate with Organizers to support the disbursement of Funding.
Funding disbursement cooperation through partners is carried out for the purpose of:
a. delivery of goods and/or services; and b. educating Fund Recipients.
In conducting cooperation as referred to in number 3, Organizers must at least:
a. conduct an assessment of partners before cooperating; b. explain to Fund Providers regarding the cooperation mechanism and potential risks of the said cooperation; and
c. provide a statement that partners are not allowed to manage funds. In the event that partners manage Funding, the Organizer is responsible for the risks and losses arising from the partner's management of Funding.
Funding disbursement is disbursed directly to Fund Recipients.
Fund Recipients make payments through a Virtual Account or payment gateway to be placed in the Organizer's Escrow Account and forwarded to the Fund Provider.
Partners cannot conduct activities representing or acting on behalf of Fund Recipients.
The Organizer submits monthly reports to the Otoritas Jasa Keuangan regarding cooperation conducted with partners, at least covering:
a. partner name; b. partner address;
c. cooperation scheme;
d. number of Fund Recipients; and e. amount of Funding disbursed.
Monthly reports as referred to in number 8 are submitted in electronic data format via email designated by the Otoritas Jasa Keuangan and addressed to the Department of Supervision of Micro Financial Institutions and Other Financial Service Institutions.
XIII. CREDIT SCORING
Credit scoring as referred to in Roman XI number 3 letter g must consider the feasibility and ability of prospective Fund Recipients to meet Funding payment obligations, namely character and repayment capacity. In addition, Organizers may also consider other aspects such as capital, economic condition, and/or collateral.
Assessment of repayment capacity as referred to in number 1 for consumer Funding is carried out, among others, by reviewing the comparison between the amount of principal payments and economic benefits paid by the Fund Recipient and the Fund Recipient's income, set at a maximum of:
a. 40% (forty percent) in 2025; and b. 30% (thirty percent) starting from 2026.
What is meant by the amount of principal payments and economic benefits is the total amount of principal payments and economic benefits paid by the Fund Recipient to all creditors, consisting of the Organizer, banks, financing companies, venture capital companies, pawnshop companies, and other financial service institutions. The Fund Recipient's income is known from valid proof supporting income information, such as the Fund Recipient's payslip or bank statement.
In the context of credit scoring, Organizers may utilize data from:
a. the Organizer's internal sources; b. information management service providers registered or licensed by the relevant authority;
c. government institutions or state-owned enterprises or local government-owned enterprises; and/or
d. other institutions registered or licensed by the relevant authority.
The utilization of data as referred to in number 3 is carried out in compliance with regulations concerning Personal Data Protection.
Credit scoring methods as referred to in number 1 use:
a. traditional methodology, which is a credit scoring method using historical individual or corporate credit data to determine credit feasibility. This process involves analyzing data such as payment history, loan amounts, loan duration, and various other factors related to past credit behavior; and/or b. machine learning methodology, which is a credit scoring method using machine learning algorithms to analyze data and predict the credit feasibility of prospective debtors.
Organizers may use the machine learning system as referred to in number 5 letter b independently or in cooperation with third parties.
Organizers must submit credit scoring guidelines at least 1 (one) time and whenever changes occur to the Otoritas Jasa Keuangan no later than 10 (ten) working days since the change was made.
XIV. MAXIMUM ECONOMIC BENEFIT LIMIT
Organizers are obligated to comply with the maximum economic benefit limits for Funding in facilitating Funding.
Economic benefits charged by the Organizer are the rate of return, including:
a. interest/margin/profit sharing; b. administrative fees/commission fees/platform fees/ujrah equivalent to the said fees; and
c. other costs, excluding late payment penalties, electronic signature costs secured with electronic certificates, and taxes.
The maximum economic benefit limit as referred to in number 2 is established based on the type of Funding, namely:
a. for productive Funding, namely:
Here is a simulation of the maximum economic benefit calculation:
(fifty million rupiah) x 150 (one hundred fifty)] x 100% (one hundred percent) = 0.017% (zero point zero one seven percent).
Based on the calculation above, the economic benefit amount of 0.017% (zero point zero one seven percent) meets the maximum limit of economic benefit, which is 0.275% (zero point two seven five percent) per calendar day from the Financing value stated in the Financing agreement.
All economic benefits and late payment penalties that can be imposed on Users must not exceed 100% (one hundred percent) of the Financing value stated in the Financing agreement.
Late payment penalties for Financing based on Sharia Principles cannot be recognized as revenue (off balance sheet) and must be categorized as charitable funds in accordance with fatwas and/or Sharia compliance statements from institutions having authority in setting fatwas in the Sharia field.
The determination of maximum limits for economic benefits and late payment penalties as referred to in numbers 3 and 4 can be evaluated periodically in accordance with policies established by the Financial Services Authority, considering among other things economic conditions and the development of the IT-Based Crowdfunding industry.
XV. RISK MITIGATION FACILITIES FOR USERS
Operators must conduct risk mitigation at least consisting of:
a. risk analysis of Financing submitted by Funding Recipients; b. verification of User identity and document authenticity; and
c. optimal collection of disbursed Financing.
In addition to conducting risk mitigation as referred to in number 1, Operators may facilitate:
a. risk transfer of Financing in the event of a request from Fund Providers; b. risk transfer over collateral objects, if there are collateral objects; and/or
c. other risk mitigation for the protection of Fund Providers with the approval of the Financial Services Authority.
Other risk mitigation for the protection of Fund Providers as referred to in number 2 letter c must be submitted to the Financial Services Authority with a scope of at least:
a. description of other risk mitigation conducted; b. risk mitigation guidelines; and
c. mechanism for resolving the rights and obligations of the parties.
Risk analysis of Financing as referred to in number 1 letter a:
a. is conducted when the Funding Recipient submits a Financing application by processing data received when the Funding Recipient registers and/or based on other data owned by the Operator; and b. is used to assess the feasibility of the Funding Recipient to fulfill Financing obligations.
Risk transfer of Financing as referred to in number 2 letter a can be conducted through credit insurance or credit guarantee mechanisms.
In the event that the Operator facilitates Financing risk mitigation in the form of credit insurance and/or credit guarantees, the Operator must use insurance companies or guarantee institutions that meet the following provisions:
a. have obtained a business license from the Financial Services Authority; and b. are not subject to administrative sanctions in the form of business activity restrictions or business activity suspensions from the Financial Services Authority.
Operators cooperating with insurance companies or guarantee institutions must meet the following provisions:
a. cooperation is conducted with at least 2 (two) insurance companies and/or guarantee institutions or at least 1 (one) consortium of insurance companies or consortium of guarantee institutions; and b. the Operator acts only as a provider of cooperation facilities for Fund Providers.
Cooperation as referred to in number 7 must be stipulated in a written agreement.
The written agreement as referred to in number 8 must use the Indonesian language or Indonesian alongside a foreign language.
In the event that the Operator facilitates Financing risk mitigation in the form of credit insurance as referred to in number 5, the use of insurance mechanisms that limit the insurance claim value to a percentage of the premium value is prohibited.
The use of insurance or guarantees as referred to in number 5 is an agreement between the Fund Provider and the insurance company or guarantee institution.
In using credit insurance or credit guarantees as referred to in number 11, the Fund Provider acts as the insured or guarantee recipient.
In the event of claim payment, the insurance company or guarantee company directly pays the claim to the Fund Provider and/or beneficiary.
In the event that claim payment has been paid by the insurance company or guarantee institution as referred to in number 13, the Operator must ensure that claim payment information is communicated to the Fund Provider.
In the context of risk transfer over collateral objects as referred to in number 2 letter b, the Operator may:
a. insure the collateral object; and/or b. cooperate with other parties having authority to collect or store collateral objects in accordance with statutory provisions.
XVI. FINANCING QUALITY LEVELS
Operators conduct Financing quality assessments.
Financing quality as referred to in number 1 consists of:
a. performing; b. special attention;
c. doubtful;
d. questionable; and e. non-performing.
Financing quality as referred to in number 1 is categorized as follows:
a. performing if there is no delay in principal and/or economic benefit payment of Financing; b. special attention if there is a delay in principal and/or economic benefit payment of Financing that has exceeded the due date up to 30 (thirty) calendar days;
c. doubtful if there is a delay in principal and/or economic benefit payment of Financing that has exceeded the due date 30 (thirty) calendar days up to 60 (sixty) calendar days;
d. questionable if there is a delay in principal and/or economic benefit payment of Financing that has exceeded the due date 60 (sixty) calendar days up to 90 (ninety) calendar days; and e. non-performing if there is a delay in principal and/or economic benefit payment of Financing that has exceeded the due date 90 (ninety) calendar days.
In the event of a deviation in Financing disbursement by the Operator, the Operator must downgrade the Financing quality to non-performing. Deviations in Financing disbursement include, among others, Financing disbursed with fake identities or the identities of other parties who do not enjoy the Financing.
Operators must set the same Financing quality for 1 (one) Funding Recipient with more than 1 (one) Financing.
In setting the same Financing quality for 1 (one) Funding Recipient as referred to in number 5, the Operator must use the lowest Financing quality.
Operators may set different Financing qualities for more than 1 (one) Financing owned by 1 (one) Funding Recipient, in the event:
a. the Financing with the lowest quality has been written off; b. the total Financing value is less than IDR 2,000,000,000.00 (two billion rupiah); and/or
c. the source of repayment for the Financing facility comes from different income sources or cash flows.
XVII. PUBLICATION OF FINANCING PERFORMANCE
Operators must publish Financing performance on the main page of the Operator's website, application, and/or Electronic System containing information of at least:
a. disbursed Financing value; b. number of Fund Providers;
c. number of Funding Recipients; and
d. Financing quality levels.
Information as referred to in number 1 letters a to c is provided:
a. since commencing business activities; b. in the current year; and
c. at the end position.
Publication of Financing quality levels as referred to in number 1 letter d is conducted by displaying the entire repayment success rate for Financing facilitated by the Operator based on IT-Based Crowdfunding Financing quality levels.
Financing quality levels as referred to in number 3 are displayed with details as follows:
a. written using the format:
The calculation used to determine Financing quality levels is as follows:
a. performing
= End position of on-time payment / Total end position X 100 % b. special attention = End position of payment 1 - 30 calendar days / Total end position X 100 %
c. doubtful
= End position of payment 31 - 60 calendar days / Total end position X 100 % d. questionable = End position of payment 61 - 90 calendar days / Total end position X 100 % e. non-performing = End position of payment above 90 calendar days / Total end position X 100 %
Financing quality levels as referred to in number 4 can be improved in the event:
a. the Funding Recipient has made full payment for all Financing received and for payment obligations arising from such Financing; b. the Fund Provider has received payment from the insurance company or guarantee company for claim liabilities and/or guarantees submitted; or
c. the Fund Provider has written off the disbursed Financing.
Improvement of Financing quality levels as referred to in number 6 letter c is excluded in the event of a deviation in Financing disbursement by the Operator, until such Financing is successfully repaid to the Fund Provider.
Financing performance information as referred to in number 1 is updated at least 1 (one) time per week.
Nominal and percentage information of Financing that has been written off is communicated to Fund Providers via Electronic System, at least 1 (one) time per week.
XVIII. REPORTING ON THE RESOLUTION OF RIGHTS AND OBLIGATIONS
Operators compile reports on the resolution of rights and obligations in the event:
a. the Operator converts from a conventional Operator to a Sharia Principle-based Operator; b. closure of the Sharia business unit;
c. the Operator cannot continue its operational activities; or
d. the Operator is declared bankrupt.
The resolution of the Operator's rights and obligations to Users as referred to in number 1 is conducted by:
a. transfer of the total end position of Financing that has not been settled; b. portfolio transferred to an Operator with a similar business operation principle; and/or
c. other mechanisms agreed upon by Users.
The resolution of rights and obligations of the Operator conducting conversion as referred to in number 1 letter a and closing the Sharia business unit as referred to in number 1 letter b is conducted with User approval.
In the event that Users do not provide approval as referred to in number 3, the resolution of the Operator's rights and obligations to Users is still resolved through mechanisms agreed upon by Users.
Other mechanisms agreed upon by Users as referred to in number 2 letter c can be conducted by the Operator bringing together Fund Providers and Funding Recipients, who then can agree on the resolution of the Financing agreement, in accordance with statutory provisions.
The resolution of the Operator's rights and obligations to Users as referred to in number 3 is written in the IT-Based Crowdfunding agreement.
Reports on the resolution of rights and obligations as referred to in number 1 are conducted with reference to provisions regarding licensing applications, approval applications, and electronic reporting for Operators.
XIX. AGREEMENTS
Operators ensure balance, justice, and fairness in making written agreements.
Agreements as referred to in number 1 are implemented in accordance with statutory provisions regulating consumer and public protection in the financial services sector.
XX. OTHER PROVISIONS
In the context of protection for Users and the public, Operators that cannot meet the minimum equity requirement of at least IDR 12,500,000,000.00 (twelve billion five hundred million rupiah) as regulated in statutory provisions regarding IT-Based Crowdfunding are subject to administrative sanctions in accordance with regulations.
For Operators that still have business prospects (viable), in the context of rehabilitation and/or meeting the minimum equity requirement as referred to in number 1, merger or consolidation can be conducted.
Operators meeting the intensive supervision or special supervision status criteria may not be designated in intensive supervision status or special supervision status for a certain period by the Financial Services Authority in the event:
a. in the process of merger, consolidation, or takeover; and/or b. in the process of paid capital addition that has at least been recorded in the paid capital criteria, as regulated in statutory provisions governing supervision, determination of supervision status, and follow-up of supervision for financing institutions, venture capital companies, microfinance institutions, and other financial service institutions.
Operators subject to business activity restrictions and/or unable to be rehabilitated may transfer Financing portfolios to other Operators or institutions established specifically.
The mechanism for Financing portfolio transfer as referred to in number 4 must be stipulated in the agreement between the Funding Recipient and Fund Provider.
The mechanism for Financing portfolio transfer in the agreement between the Funding Recipient and Fund Provider as referred to in number 5 regulates at least:
a. notification to Users; and b. request for confirmation of approval/rejection by the Funding Recipient regarding the transfer of the Financing portfolio to another Operator or institution established specifically.
In the event that the Funding Recipient does not provide confirmation of approval or rejection regarding the choice of Financing portfolio transfer to another Operator or institution established specifically within the period set by the Operator, the Funding Recipient is deemed to agree to the Financing portfolio transfer conducted by the Operator.
Operators must conduct collection independently or by appointing other parties.
Collection as referred to in number 7 is implemented in accordance with statutory provisions regulating consumer and public protection in the financial services sector.
In the event that the Operator does not conduct collection as referred to in number 9, the Operator is subject to administrative sanctions in accordance with statutory provisions regulating consumer and public protection in the financial services sector, including dismissal of management.
XXI. TRANSITIONAL PROVISIONS
The ratio of outstanding non-professional Fund Providers as referred to in Roman numeral IX number 3 will take effect no later than January 1, 2027.
The existence of additional collateral objects as referred to in Roman numeral XI number 6 letter g will take effect no later than 1 (one) year since the issuance of this Financial Services Authority Circular.
Financing agreements signed before this Financial Services Authority Circular takes effect are declared to remain valid until the end of the Financing agreement.
In the event that Financing agreements signed before this Financial Services Authority Circular takes effect require changes after the Circular takes effect, changes to such Financing agreements must meet the provisions in this Financial Services Authority Circular.
Agreements between Funding Recipients and Fund Providers that have taken effect before this Financial Services Authority Circular takes effect must be adjusted to the provisions as referred to in Roman numeral XX numbers 5 and 6 no later than 6 (six) months since this Financial Services Authority Circular takes effect.
XXII. CLOSING
Upon the taking effect of this Financial Services Authority Circular, Financial Services Authority Circular Number 19/SEOJK.06/2023 regarding the Implementation of Information Technology-Based Crowdfunding Services is revoked and declared invalid.
Provisions in this Financial Services Authority Circular take effect on the date of establishment.
Established in Jakarta on July 31, 2025
EXECUTIVE HEAD OF SUPERVISOR FOR FINANCING INSTITUTIONS, VENTURE CAPITAL COMPANIES, MICROFINANCE INSTITUTIONS, AND OTHER FINANCIAL SERVICE INSTITUTIONS FINANCIAL SERVICES AUTHORITY REPUBLIC OF INDONESIA, signed AGUSMAN
APPENDIX
CIRCULAR OF THE FINANCIAL SERVICES AUTHORITY
REPUBLIC OF INDONESIA
NUMBER 19/SEOJK.06/2025
REGARDING
THE IMPLEMENTATION OF INFORMATION TECHNOLOGY-BASED CROWDFUNDING SERVICES
APPENDIX TABLE OF CONTENTS
No. Description Title Page
GUIDELINES FOR DRAFTING USER STATEMENTS OF UNDERSTANDING REGARDING ALL RISKS BEFORE FINANCING DISBURSEMENT FOR INDIVIDUAL USERS
Operators may adjust the format and/or language in accordance with Operator policies in the context of the customer journey in the Operator's Electronic System, provided that the core content of the statement of understanding is not altered or eliminated.
Operators must meet the minimum statements that must be communicated to Users.
Users must provide approval for each statement.
Statement approval is concluded with the affixing of the individual User's electronic signature.
A. Example Format 1
Risk Warning in Pop-Up Window Format
"BE CAREFUL, THIS TRANSACTION IS HIGH RISK. YOU MAY SUFFER LOSSES OR LOSE MONEY. CONSIDER CAREFULLY BEFORE TRANACTING."
B. Example Format 2
Individual Borrower Understanding Statement
UNDERSTANDING STATEMENT FOR INDIVIDUAL BORROWER INFORMATION TECHNOLOGY-BASED CROWD FUNDING SERVICES UNDERSTANDING STATEMENT INDIVIDUAL BORROWER [OPERATOR NAME] ATTENTION:
"BE CAREFUL, THIS TRANSACTION IS HIGH RISK. CONSIDER CAREFULLY BEFORE TRANSACTING."
Regarding the understanding of the Funding distribution conducted, the following is my level of understanding regarding the Funding received from the Lender through the Operator, including but not limited to:
STATEMENT
Consent
Yes No
C. Example Format 3
Individual Lender Understanding Statement
UNDERSTANDING STATEMENT FOR INDIVIDUAL LENDER
INFORMATION TECHNOLOGY-BASED CROWD FUNDING SERVICES UNDERSTANDING STATEMENT INDIVIDUAL LENDER [OPERATOR NAME] ATTENTION:
"BE CAREFUL, THIS TRANSACTION IS HIGH RISK. YOU MAY SUFFER LOSSES OR LOSS OF MONEY. CONSIDER CAREFULLY BEFORE TRANSACTING."
Regarding the understanding of the Funding distribution conducted, the following is my level of understanding regarding the Funding distributed by the Operator, including but not limited to:
STATEMENT
Consent
Yes No
A. GENERAL
Thus, the Understanding Statement as outlined in items A and B in the table above, I make according to the actual conditions without any element of coercion or pressure from any party and to be used as appropriate. [Prospective Lender Consent] Date :
NOTE:
a. For each statement in the table above, the prospective Lender must affix consent in the "Yes" column if they have understood the statement or in the "No" column if they have not understood the statement. b. The prospective Lender may distribute Funding if they have stated understanding of all the aforementioned statements, by giving consent in the "Yes" column.
c. If there is a statement affixed in the "No" column, the Operator cannot receive Funding from the prospective Lender. If the prospective Lender still intends to distribute Funding, the Operator must explain again regarding the terms and conditions of Funding received by the Operator from the prospective Lender and request the prospective Lender to re-fill this Understanding Statement.
UNDERSTANDING STATEMENT
Lender Consent by affixing
Electronic Signature
This copy is consistent with the original
Head of Legal Development Directorate
Legal Department signed
Aat Windradi
Established in Jakarta
On July 31, 2025
EXECUTIVE HEAD OF SUPERVISOR OF FINANCING INSTITUTIONS, VENTURE CAPITAL COMPANIES, MICRO FINANCE INSTITUTIONS, AND OTHER FINANCIAL SERVICE INSTITUTIONS FINANCIAL SERVICES AUTHORITY OF THE REPUBLIC OF INDONESIA, signed AGUSMAN
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This document supersedes: Operation of Information Technology-Based Crowdfunding Services (LPBBTI)
Source: Otoritas Jasa Keuangan (Financial Services Authority) — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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