Regulatory Alerts2023-06-20
Added · Updated
Major Enhancements on Protection of Payment Card Customers
The regulator issued this circular to implement major enhancements for the protection of payment card customers within the banking sector. The document mandates stricter controls across banking conduct, credit risk management, and technology fraud risk management for all authorized institutions. These measures aim to strengthen consumer safeguards against unauthorized transactions and improve overall payment card security standards.
CIR
Current
Issue Date:
20 Jun 2023
20230620-1-EN.pdf (188.9 KB)
Topic:
Banking Conduct & Enforcement - Consumer Protection
Credit Risk Management - Retail credit risk management
Technology Risk Management - Fraud risk management
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
20 Jun 2023
Annex - Details of Major Enhancements on Protection of Payment Card Customers
CIR
Current
25 Apr 2023
Binding payment cards for contactless mobile payments
CIR
Current
25 Apr 2023
Principles for Handling of Unauthorised Payment Card Transactions
Annex
Current
20 Jun 2023
Annex - Details of Major Enhancements on Protection of Payment Card Customers
CIR
Current
25 Apr 2023
Binding payment cards for contactless mobile payments
CIR
Current
25 Apr 2023
Principles for Handling of Unauthorised Payment Card Transactions
Version History
Superseded Document
You may also be interested in
CIR
Current
19 Aug 2024
Consumer Protection in respect of Use of Generative Artificial Intelligence
CIR
Current
26 Mar 2026
Consumer Protection in the Use of Alternative Data
CIR
Current
10 Apr 2024
Joint Circular on Anti-Scam Consumer Protection Charter 2.0