2011-05-24

Added · Updated

Mystery Shopping Programme Findings

The Hong Kong Monetary Authority issued this circular to present the findings of the Mystery Shopping Programme conducted to assess compliance with regulatory standards. The document details observations regarding the sale of unlisted securities and futures investment products within the banking sector. It serves as a reference for Authorized Institutions to identify conduct gaps and enhance consumer protection practices.

Hong Kong Monetary Authority logo

Hong Kong

Hong Kong Monetary Authority

Click to view thumbnail

CIR

Current

Issue Date:

24 May 2011

20110524-2-EN.pdf (240.2 KB)

Topic:

Banking Conduct & Enforcement - Consumer Protection

Wealth Management & MPF - Insurance products

Wealth Management & MPF - Securities/investment products

Keyword:

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

CIR

Current

24 May 2011

Mystery Shopping Programme ("MSP") Findings

Annex

Current

24 May 2011

Appendix - Report on Mystery Shopping Programme for the sale of unlisted securities and futures investment products in Hong Kong (Banking Sector)

Annex

Current

24 May 2011

Annex 2 - Mystery Shopping Programme Findings (SFC)

CIR

Current

18 Apr 2011

Important Facts Statement (IFS) for Currency-Linked Instruments and Interest Rate-Linked Instruments Issued by Authorized Institutions (AIs) (“ILCL instruments”)

CIR

Current

14 Mar 2011

Enhanced Regulatory Requirements on Selling of Investment-Linked Assurance Scheme (ILAS) Products

CIR

Current

24 May 2011

Mystery Shopping Programme ("MSP") Findings

Annex

Current

24 May 2011

Appendix - Report on Mystery Shopping Programme for the sale of unlisted securities and futures investment products in Hong Kong (Banking Sector)

Annex

Current

24 May 2011

Annex 2 - Mystery Shopping Programme Findings (SFC)

CIR

Current

18 Apr 2011

Important Facts Statement (IFS) for Currency-Linked Instruments and Interest Rate-Linked Instruments Issued by Authorized Institutions (AIs) (“ILCL instruments”)

CIR

Current

14 Mar 2011

Enhanced Regulatory Requirements on Selling of Investment-Linked Assurance Scheme (ILAS) Products

Version History

Superseded Document

You may also be interested in

CIR

Current

20 Feb 2024

Provision of Custodial Services for Digital Assets Annex: Guidance on Expected Standards on Provision of Custodial Services for Digital Assets by Authorized Institutions

CIR

Current

08 Dec 2014

Mystery Shopping Programme (MSP) Findings

Annex: Mystery Shopping Programme Findings

CIR

Current

20 Feb 2024

Sale and distribution of tokenised products