2025-07-16
Added
This law establishes the National Agency for Digital Transformation and Telecommunications as the National Authority for Simplification and Digitalization, responsible for implementing national models to eliminate bureaucratic procedures, digitize services, and standardize administrative processes across federal, state, and municipal levels. It mandates the use of Llave MX for digital authentication, creates a Single Citizen Portal for all federal, state, and municipal services, and requires the sharing of public technology source code through a National Repository. The law defines specific obligations for public entities to reduce bureaucratic costs, ensure interoperability, and guarantee free, accessible, and transparent citizen attention.
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Published in the Official Gazette of the Federation on July 16, 2025.
Article 1. This Law is regulatory of Article 25 of the Political Constitution of the United Mexican States, in matters of administrative simplification and digitalization of Procedures and Services, good regulatory practices, development and strengthening of public technological capacities at the three levels of government; its provisions are of public order and social interest and are of general observance throughout the national territory.
This legislation shall not apply to matters of a fiscal nature, regarding contributions and accessories derived directly therefrom, responsibilities of public servants, the Public Ministry in the exercise of its constitutional functions; acts, procedures or resolutions of the Secretariats of National Defense and of the Navy; except with respect to obligations in matters of simplification, digitalization and registration of Procedures and Services in the Single Citizen Portal for Procedures and Services, which shall be mandatory for all.
Article 2. The objectives of this Law are:
I. Enable the National Model to Eliminate Bureaucratic Procedures;
II. Enable the National Model for Digitalization;
III. Enable the National Model for Standardization of Procedures and Services, Sharing of Technological Solutions and Development of Public Capacities;
IV. Enable the National Model for Citizen Attention;
V. Enable the National Repository of Public Technology;
VI. Establish Llave MX as the mechanism for authentication and identification in digital media;
VII. Enable the Single Citizen Portal for Procedures and Services;
VIII. Establish the tools, instruments and actions to promote good regulatory practices, and
IX. Establish the obligations of the authorities of the three levels of government to guarantee the fulfillment of the objectives of this Law.
Article 3. For the purposes of this Law, the following shall be understood:
I. Regulatory Agenda: annual planning tool whose purpose is to register the regulatory proposals that the Obligated Subjects intend to issue;
II. Simplification and Digitalization Agenda: semi-annual planning tool whose purpose is to set the goals for simplification and digitalization of Procedures and Services under the responsibility of the Obligated Subjects;
III. Regulatory Impact Analysis: tool whose purpose is to ensure that the Regulations issued generate the greatest possible benefit for society, with the least possible bureaucratic cost, and that they are the best alternative to solve a public problem;
IV. Simplification and Digitalization Authorities: the National Authority and the State and Municipal Authorities;
V. National Authority for Simplification and Digitalization: the Digital Transformation and Telecommunications Agency;
VI. State Authority for Simplification and Digitalization: the Authority responsible for implementing, supervising and monitoring compliance with the provisions of this Law in the corresponding federal entity;
VII. Municipal Authority for Simplification and Digitalization: the Authority responsible for implementing, supervising and monitoring compliance with the provisions of this Law in the corresponding Municipality or territorial demarcation;
VIII. Local Authorities: the State and Municipal Authorities;
IX. Good regulatory practices: the rules, procedures and tools to ensure that Regulations are clear, simple, logical, coherent and generate the least bureaucratic cost;
X. CURP: the Unique Population Registry Key assigned by the National Population Registry, under the General Population Law, as the unique source of identity for persons;
XI. Bureaucratic cost: the economic and social costs that persons assume to comply with the obligations derived from Regulations;
XII. Digitalization: process that uses information and communication technologies to systematize, automate and expedite institutional processes for the attention of Procedures and Services, and to reduce in-person interaction between persons and authorities, in order to eliminate spaces for corruption and discretion;
XIII. Digital document: a document that is generated, consulted or processed by digital means;
XIV. Simplification and Digitalization Link: a public servant designated by the head of an Obligated Subject, with a minimum hierarchical level of General Director or analogous, responsible for coordinating, articulating and monitoring compliance with the provisions established in this Law;
XV. Citizen Digital File: a set of digital documents associated with a person, which can be used by any competent Obligated Subject, to resolve procedures, services and other legal and administrative acts under its responsibility;
XVI. Interoperability: the capacity of systems or devices to communicate in order to exchange and consult information;
XVII. Law: National Law to Eliminate Bureaucratic Procedures;
XVIII. Llave MX: mechanism for authentication and identification in digital media associated with the CURP;
XIX. Official Dissemination Medium: official printed or digital publication through which Obligated Subjects make known the Regulations they issue;
XX. National Model for Citizen Attention: set of tools and actions to guarantee adequate, accessible, omnichannel, transparent, effective and quality attention in the provision of Procedures and Services by Obligated Subjects;
XXI. National Model for Standardization of Procedures and Services: set of tools and actions to standardize Procedures and Services at the national level, boost technological capacities that allow Obligated Subjects to develop and enable digital platforms for Procedures and Services and share them with other authorities;
XXII. National Model for Digitalization: set of tools and actions to implement technological solutions that automate processes to facilitate and expedite the attention and resolution of Procedures and Services, and reduce in-person interaction between persons and authorities to eliminate spaces for corruption and discretion;
XXIII. National Model to Eliminate Bureaucratic Procedures: set of tools and actions to eliminate and reduce bureaucracy and facilitate access to rights and fulfillment of obligations of persons;
XXIV. National Digital Platforms: the technological solution enabled by the National Authority for the management of Procedures and Services by authorities of the three levels of government, according to their scope of competence;
XXV. Single Citizen Portal for Procedures and Services: the digital platform that concentrates all federal, state and municipal Procedures and Services, and constitutes the official digital medium to consult and, where applicable, request from the same site Procedures and Services that are available online;
XXVI. National Portfolio of Technological Projects: catalog of technological solutions available in the National Repository of Public Technology;
XXVII. Regulatory Proposal: the draft Regulation that an Obligated Subject intends to issue and that is submitted for consideration to the Simplification and Digitalization Authorities under the terms of this Law;
XXVIII. Regulation: normative provisions of a general nature issued by any Obligated Subject, such as agreements, standards, regulations, circulars, guidelines, rules, manuals or any other provision of an analogous nature;
XXIX. Regulation: the Regulation of the Law;
XXX. National Repository of Public Technology: instrument that concentrates, organizes, stores and preserves the source code of technological solutions developed by Obligated Subjects themselves or through third parties, in order to be the only means to share them among Obligated Subjects;
XXXI. Service: any benefit, social program or activity that Obligated Subjects provide to persons, within their scope of competence, prior to compliance with applicable requirements;
XXXII. Simplification: actions to reduce procedures, requirements and resolution times; to eliminate unnecessary processes and any bureaucratic cost that facilitates persons' access and obtaining of Procedures and Services;
XXXIII. Technological Solutions: technological systems, platforms, web applications, mobile applications or similar and, in general, any computer program;
XXXIV. Obligated Subject: the dependencies, decentralized bodies and entities of the Federal, State and Municipal Public Administration and territorial demarcations of Mexico City.
The Legislative, Judicial Powers, as well as the Bodies with Constitutional Autonomy of the federal or local orders and the Bodies with Contencious Jurisdiction, which are not part of the judicial powers, shall be Obligated Subjects under the terms of this Law;
XXXV. Procedure: any request or delivery of information that a person makes to a competent Obligated Subject, to access a right, fulfill an obligation or obtain a benefit provided for in the applicable legal provisions;
XXXVI. Proportionality Threshold: technical criterion to define Regulatory Proposals that, due to their bureaucratic costs, require the presentation of a Regulatory Impact Analysis;
XXXVII. Digital Counter for Procedures and Services: the technological solutions enabled by Obligated Subjects to request procedures or services.
Article 4. The Regulation shall establish the provisions for the application of the National Models, tools, procedures, and other provisions for the due application of this Law.
When the deadlines fixed by this Law are indicated in days, they shall be understood as business days; in the case of those established by periods, the computation shall be made from date to date, including even non-business days.
When the deadline is not specified, ten days shall be understood for any action.
Article 5. For Regulations to produce legal effects, Regulations must be published by Obligated Subjects in the corresponding Official Dissemination Medium.
Article 6. For the fulfillment of the objectives of this Law, Obligated Subjects shall govern their actions in accordance with the following principles:
I. Citizen trust: the interaction between persons and Obligated Subjects in the management of Procedures and Services is based on good faith;
II. Legal certainty: Regulations are clear and transparent regarding the procedures and requirements that are demanded, the deadlines and resolution times, the procedures for their attention, and that only procedures and requirements that are expressly established in current legislation and are registered in the Single Citizen Portal for Procedures and Services are demanded;
III. Simplification: the State reduces to a minimum the bureaucratic costs for the provision of Procedures and Services, and assumes to the greatest extent possible the remaining bureaucratic cost;
IV. Proportionality: the requirements and bureaucratic costs provided for in Regulations are necessary and are in accordance with the risk associated with the regulated activity;
V. Regulatory harmonization: contradictions and duplicities between Regulations, Procedures and Services of the same or different levels of government must be avoided;
VI. Interoperability of institutional systems: the secure communication and exchange of information between the technological systems of Obligated Subjects must be guaranteed, so that, with the prior authorization of their holder, the data and documents in their files or records can be consulted or integrated by the Obligated Subject for the resolution of procedures or services, so that they are not requested again;
VII. Publicity and Transparency: information on government Procedures and Services is clear, accessible and publicly available through the Single Citizen Portal for Procedures and Services;
VIII. Functional equivalence: in the design, development and operation of technological solutions, Obligated Subjects adopt the necessary measures so that persons can comply with the requirements and formalities provided for in the regulations, through the indistinct use of physical or digital documents.
Digital documents, data messages or their graphic representations with advanced electronic signature, issued by the authorities of the Federation, federal entities, Municipalities and territorial demarcations of Mexico City have the same value as printed documents with handwritten signatures;
IX. Greatest Benefit: that the Regulations issued by Obligated Subjects generate the greatest possible benefit with the least bureaucratic costs;
X. Person-centeredness: Obligated Subjects adopt a culture that places persons at the center of government management;
XI. Citizen participation: the participation of the public, social, private and academic sectors is promoted in the processes of simplification and digitalization;
XII. Social utility: the activity of Obligated Subjects is directed to facilitate persons in the exercise of their rights and the fulfillment of their obligations;
XIII. Cybersecurity: in the design, development and operation of technological solutions, information and communications security protocols are adopted to protect systems and information against risks of cybersecurity and cybercrime;
XIV. Technological neutrality: in the design, development and operation of technological solutions, the necessary measures are adopted so that no particular technology is excluded, restricted or favored and that every person has the possibility of choosing the technological option that best suits them to access government digital services;
XV. Innovation: strategies are implemented that seek permanent improvement in the attention of Procedures and Services;
XVI. Usability: technological solutions are developed considering their ease of use, accessibility and understanding by persons;
XVII. Automation: in the processes for the attention of Procedures and Services, the use of new technologies is implemented to minimize bureaucracy;
XVIII. Technological sovereignty: in the design, development and provisioning of Information and Communication Technologies, the development and strengthening of public technological capacities is guaranteed; technological autonomy and independence, self-generation of technological solutions and self-provision of services, avoiding dependence on external elements;
XIX. Sharing of innovation: software acquired or developed with public resources is shared among Obligated Subjects;
XX. Accessibility: all persons, regardless of their location or condition, can direct their complaints, requests and demands for citizen attention to the competent Obligated Subject for their attention;
XXI. Multichannel: Obligated Subjects enable various access channels to receive and attend to complaints, requests and citizen demands, such as digital platforms, telephone attention, in-person counters, mobile modules, among others;
XXII. Centralization of Advice and Decentralization of Response: persons have a single point of contact to receive information and guidance on Procedures and Services, ensuring uniform and accessible criteria, with the possibility of channeling attention to competent Obligated Subjects;
XXIII. No Rejection and Mandatory Channeling: no Obligated Subject shall refuse the receipt of complaints, requests or citizen demands, and if it is not competent, it shall channel them in the shortest possible time to the competent Obligated Subject, and
XXIV. Free Attention: the guidance, receipt, attention or channeling of procedures or services is free.
Article 7. The following are responsible for implementing, supervising and monitoring compliance with the provisions of this Law, within their respective scopes of competence:
I. The National Authority for Simplification and Digitalization;
II. The Local Authorities for Simplification and Digitalization;
III. The Simplification and Digitalization Links, and
IV. The public servants responsible for the implementation, supervision and monitoring of the application of this Law in the Legislative and Judicial Powers, the Bodies with Constitutional Autonomy and the Bodies with Contencious Jurisdiction that are not part of the judicial powers of the Federation and of the federal entities.
Article 8. The Digital Transformation and Telecommunications Agency is the National Authority for Simplification and Digitalization, and is responsible at the national and federal level for implementing, supervising and monitoring the application of this Law.
Article 9. The National Authority for Simplification and Digitalization shall have the following attributes at the national level:
I. Implement, supervise and evaluate in coordination with Local Authorities:
a) The National Model to Eliminate Bureaucratic Procedures; b) The National Model for Digitalization; c) The National Model for Standardization of Procedures and Services, Sharing of Technological Solutions and Development of Public Capacities, and d) The National Model for Citizen Attention;
II. Establish Llave MX as the mechanism for authentication and identification in digital media;
III. Create the tools, instruments and actions to promote good regulatory practices;
IV. Define national strategic projects for the standardization of Procedures and Services throughout the country, and coordinate with Local Authorities their implementation;
V. Enable and promote the use of National Digital Platforms or Digital Single Counters, inter-institutional or sectoral for the attention of procedures or services;
VI. Enable and administer the National Repository of Public Technology and the National Portfolio of Technological Projects;
VII. Share with Local Authorities the source code of technological solutions in the National Repository of Public Technology, and accompany them in their implementation;
VIII. Enable and administer the Single Citizen Portal for Procedures and Services;
IX. Review the national regulatory framework and issue recommendations to competent Obligated Subjects for the simplification of specific Regulations, Procedures and Services. In the case of Obligated Subjects of the Federal Public Administration, these recommendations shall be binding;
X. Develop and implement actions or programs that allow the achievement of the objectives of this Law;
XI. Coordinate activities and projects with social and economic sectors on topics related to this Law;
XII. Promote actions for cooperation in matters of good regulatory practices, simplification and digitalization of Procedures and Services, and development of public technological capacities, at the national and international level;
XIII. Celebrate inter-institutional agreements at the international level in matters of good regulatory practices, simplification and digitalization of Procedures and Services, under the terms of the Law on the Celebration of Treaties;
XIV. Organize and participate in forums, conferences, colloquiums, diplomas, seminars, workshops, meetings, events, conventions and congresses held with national and foreign authorities, as well as with national and international bodies and organizations;
XV. Establish coordination with Local Authorities for the fulfillment of the objectives of this Law;
XVI. Provide technical advice and training in the subjects of this Law;
XVII. Issue national application guidelines and mandatory observance for Obligated Subjects in matters of Simplification and Digitalization of Procedures and Services; Development of Public Technological Capacities; Citizen Attention; Identification and Authentication in digital media; and Single Citizen Portal for Procedures and Services;
XVIII. Issue the policies, guidelines, rules, manuals and other analogous legal instruments for the achievement of the objectives of the Law;
XIX. Provide accompaniment to Local Authorities to develop projects for Simplification and Digitalization of Procedures and Services;
XX. Require information from Obligated Subjects of the three levels of government for the implementation of the National Models and tools provided for in this Law, to evaluate the progress of the implementation of their objectives, as well as to perform statistics, design indicators and public policies in matters of Simplification and Digitalization of Procedures and Services;
XXI. Define the metrics and indicators to evaluate the compliance of the National Models and objectives established in this Law, by Obligated Subjects and Local Authorities;
XXII. Design and grant Certifications in matters of Simplification and Digitalization to Obligated Subjects and Local Authorities, to recognize compliance with the objectives of this Law, and
XXIII. The other attributes established by this Law and other applicable legal provisions.
Article 10. The National Authority for Simplification and Digitalization shall have the following attributes in the scope of the Federal Public Administration:
I. Coordinate, implement, supervise and monitor the application of this Law, the National Models, tools and actions provided for in this Law by Obligated Subjects of the Federal Public Administration, and the rest of the Obligated Subjects of Federal competence;
II. Review the federal regulatory framework and, where applicable, issue recommendations to competent Obligated Subjects for the simplification of specific Regulations, Procedures and Services. In the case of
the Obligated Subjects of the Federal Public Administration, these recommendations will be binding;
III. Require Obligated Subjects to carry out actions for administrative simplification, digitalization of Procedures and Services, and good regulatory practices;
IV. Promote the evaluation of existing Regulations through Ex post Regulatory Impact Analysis;
V. Request Obligated Subjects of the Federal Public Administration to review their regulatory corpus for the simplification and digitalization of Procedures and Services;
VI. Rule on the Regulatory Impact Analysis and its Regulatory Proposal, in accordance with what is established in this Law;
VII. Issue, for the observance and application by Obligated Subjects of the Federal Public Administration, the policies, guidelines, rules, manuals, and other legal instruments necessary for compliance with the provisions established in this Law;
VIII. Approve and supervise compliance with the Regulatory Agenda and the Simplification and Digitalization Agenda of Obligated Subjects;
IX. Propose simplification and digitalization of Procedures and Services to Obligated Subjects; as well as coordinate and supervise their implementation;
X. Design and implement, in accordance with their available resources, the Technological Solutions required for the operation and functioning of the Models and digital platforms provided for in this Law;
XI. Enable Inter-institutional Unique Digital Windows to expedite the processing of Procedures and Services, and coordinate their implementation with competent Obligated Subjects;
XII. Generate a data infrastructure that allows integrating information generated by Obligated Subjects to facilitate the digitalization of Procedures and Services;
XIII. Establish collaboration, concertation, and coordination agreements and conventions that are necessary for the fulfillment of their attributes;
XIV. Supervise that Obligated Subjects of the Federal Public Administration keep the information on the Unique Citizen Portal for Procedures and Services updated, and if necessary, require its immediate update;
XV. Calculate the bureaucratic cost of regulatory obligations, Procedures, and Services with the information provided by Obligated Subjects;
XVI. Supervise and evaluate progress in the implementation of the National Models provided for in this Law;
XVII. Implement, direct, and coordinate the Comprehensive Citizen Attention Model;
XVIII. Operate the Center for Attention to Well-being and the unique citizen contact number, and
XIX. Those others established in this Law and other applicable legal provisions.
Chapter III
Of Local Authorities for Simplification and Digitalization
Article 11. State and municipal executive powers will have a Local Authority for Simplification and Digitalization, which will be transversal for all Public Administration corresponding to them, and which, regardless of its legal nature, will exercise the attributes of its competence by direct agreement of the head of the local executive, and will have the attributes provided for in this Law and those established in applicable local regulations.
The Local Authority will unify the attributes, capabilities, agendas, and strategies linked to simplification and digitalization, the development of public technological capabilities, good regulatory practices, and those others indicated by this Law.
The Local Authority for Simplification and Digitalization must have, at least, the following substantive areas:
I. Simplification;
II. Digitalization;
III. Citizen Attention;
IV. Good regulatory practices, and
V. Development of Technological Solutions.
The Local Authority must have sufficient and trained personnel to develop, receive, and implement the technological solutions available in the National Repository of Public Technology or to operate those enabled by the National Authority for the digitalization of Procedures and Services. In the case of Municipalities, they will have at least the sufficient personnel to keep updated the technological solutions they receive for the digitalization of Procedures and Services.
Article 12. The heads of the Local Authorities for Simplification and Digitalization will be designated by the head of the executive power of their respective order of government.
Article 13. The Local Authorities for Simplification and Digitalization will have the following attributes:
I. Coordinate, implement, supervise, and monitor compliance with the National Models, tools, actions, and objectives of this Law;
II. Review the local regulatory framework and, if applicable, make recommendations for actions to simplify and digitalize Procedures and Services to Obligated Subjects and coordinate their implementation;
III. Provide technical advice and training to Obligated Subjects for compliance with the provisions established in this Law;
IV. Rule on the Regulatory Impact Analysis and its Regulatory Proposal;
V. Promote the evaluation of existing Regulations through Ex post Regulatory Impact Analysis;
VI. Approve and supervise compliance with the Regulatory Agenda and the Simplification and Digitalization Agenda of Obligated Subjects;
VII. Propose simplification and digitalization of Procedures and Services to Obligated Subjects, as well as coordinate and supervise their implementation;
VIII. Carry out the necessary actions to implement the models and standards for the homogenization of Procedures and Services issued by the National Authority;
IX. Supervise that Obligated Subjects keep the information of their Procedures and Services updated on the Unique Citizen Portal for Procedures and Services and in the Registry of Regulations, and, if necessary, require Obligated Subjects to update them immediately;
X. Coordinate activities and projects with social and economic sectors on topics related to this Law;
XI. Celebrate inter-institutional agreements in the international sphere regarding good regulatory practices, simplification, and digitalization of Procedures and Services;
XII. Generate in coordination with Obligated Subjects a consumable data infrastructure that facilitates the processes of digitalization of Procedures and Services;
XIII. Develop and implement in coordination with Obligated Subjects, technological solutions for the digitalization of Procedures and Services;
XIV. Enable Inter-institutional or sectoral Digital Windows for Procedures and Services for the processing of procedures or services;
XV. Establish coordination with the National Authority and the Simplification and Digitalization Links of Obligated Subjects for compliance with the provisions provided for in this Law;
XVI. Share with the National Authority the source code of the technological solutions developed by Obligated Subjects themselves or through third parties, to integrate them into the National Repository of Public Technology;
XVII. Support and accompany Obligated Subjects in the reception, implementation, and update of technological solutions;
XVIII. Establish attention channels to resolve doubts, provide advice, and, if necessary, assistance to people managing Procedures and Services, and
XIX. Those others established in this Law and other applicable legal provisions.
Chapter IV
Of the Simplification and Digitalization Links
Article 14. The heads of Obligated Subjects will designate a public servant with a minimum hierarchical level of General Director or equivalent, who will serve as the Simplification and Digitalization Link for Procedures and Services, and will be responsible for coordinating, articulating, and monitoring compliance with the obligations established in this Law, within each Obligated Subject.
In the case of the Legislative and Judicial Powers, as well as the autonomous constitutional bodies, they will designate their Link with the National or State Authority, in accordance with their organic provisions.
Article 15. The Simplification and Digitalization Links will have the following obligations:
I. Direct, supervise, and coordinate within the Obligated Subject, the implementation of the National Models, tools, and other actions for compliance with the provisions of this Law;
II. Be the link between the Obligated Subject and the National and Local Authorities;
III. Coordinate the registration of Procedures and Services under the Obligated Subject, and keep them updated on the Unique Citizen Portal for Procedures and Services;
IV. Keep a strict inventory of all procedures, services, and requirements under the Obligated Subject;
V. Submit to the National or Local Authority, respectively, the Regulatory Agenda and the Simplification and Digitalization Agenda, and coordinate their implementation;
VI. Coordinate within the Obligated Subject the simplification and digitalization actions proposed by the Local and National Authorities, respectively;
VII. Submit to the National or Local Authority, respectively, the regulatory proposals with their regulatory impact analysis;
VIII. Coordinate within the Obligated Subject the review of the regulatory corpus within its competence, as well as the Procedures and Services under its charge, for compliance with the object of this Law;
IX. Coordinate the registration and update of Regulations within the competence of the Obligated Subject, in the Registry of Regulations;
X. Maintain an updated metric of the usage of each procedure and service under the Obligated Subject;
XI. Submit the reports required by the Local and National Authorities;
XII. Coordinate and provide support and collaboration to the National and Local Authorities for the implementation of the Unique Citizen Attention Model;
XIII. Implement the criteria and recommendations issued by the National or Local Authority, and
XIV. Those others established by the Law and other applicable provisions.
Article 16. For the implementation of the National Models, Obligated Subjects have the following obligations:
I. Comply with the National Models, tools, instruments, and actions provided for in this Law;
II. Collaborate with the National and Local Authorities to ensure compliance with the objectives of this Law;
III. Keep the information of the Procedures and Services under their charge updated on the Unique Citizen Portal for Procedures and Services;
IV. Keep the Registry of Regulations updated, within their competence;
V. Comply with and implement the standards, criteria, and models for the simplification of procedures or services issued by the National Authority;
VI. Implement the homogenization models of Procedures and Services that the National Authority issues derived from national strategic projects;
VII. Enable, in coordination with the National and Local Authorities, as applicable, digital platforms for the processing of Procedures and Services;
VIII. Share with the National Authority, through the Local Authority, the source code of the technological solutions they have developed themselves, or through third parties, for the digitalization of Procedures and Services, so that they are integrated into the National Repository of Public Technology;
IX. Recognize and accept Llave MX as the mechanism for authentication and identification of people in digital media;
X. Implement Llave MX as the single sign-on in all Technological Solutions they develop or administer for digitalized Procedures and Services;
XI. Recognize digital documents with the same legal validity as physical ones;
XII. Prioritize the hosting of information in own infrastructure or on national territory;
XIII. Implement and homogenize the unique telephone contact medium to provide information and orientation services on Procedures and Services, in accordance with the National Citizen Attention Model, and
XIV. Those others established by the Law and other applicable provisions.
Article 17. The National Authority will issue the Guidelines for the implementation of the National Model to Eliminate Bureaucratic Procedures, the National Model for Digitalization, the National Model for the Homogenization of Procedures and Services, the Sharing of Technological Solutions and the Development of Public Capabilities, as well as the National Citizen Attention Model, of national application and mandatory observance for Obligated Subjects.
The federative entities, Municipalities, and territorial demarcations of Mexico City, insofar as they do not contravene what is provided for in this Law and in the guidelines issued by the National Authority, will be empowered to issue the manuals, policies, bases, rules, and other normative documents that allow the implementation of the National Model to Eliminate Bureaucratic Procedures, the National Model for Digitalization, the National Model for the Homogenization of Procedures and Services, the Sharing of Technological Solutions and the Development of Public Capabilities, as well as the National Citizen Attention Model, within their respective scope of competence.
Chapter V
Of the Legislative and Judicial Powers, the Bodies with Constitutional Autonomy, and the Bodies with Contencious Jurisdiction that are not part of the judicial powers
Article 18. The Legislative and Judicial Powers, the Bodies with Constitutional Autonomy, and the Bodies with Contencious Jurisdiction that are not part of the judicial powers, depending on their budget and organic structure, must designate an instance responsible for coordination with the National or State Authority, as applicable.
The Obligated Subjects referred to in this article will implement actions for simplification, digitalization, and registration of Procedures and Services on the Unique Citizen Portal for Procedures and Services, in accordance with the principles and objectives provided for in this Law. For this purpose, they will sign the corresponding collaboration agreements with the National or Local Authority, as applicable. THIRD TITLE OF THE NATIONAL MODEL TO ELIMINATE BUREAUCRATIC PROCEDURES
Chapter I
General Provisions
Article 19. The National Model to Eliminate Bureaucratic Procedures is the set of tools and actions of mandatory observance for Obligated Subjects, which aims to eliminate bureaucratic costs to facilitate access and obtaining of Procedures and Services, as follows:
I. Do not request documents that the Obligated Subjects themselves issue;
II. The greatest regulatory burden must be assumed by Obligated Subjects;
III. Prioritize the simplification of procedures with the highest volume of use or those directed at priority attention groups;
IV. Do not request simple copies for the management of procedures or services;
V. Digital documents have the same validity as physical ones;
VI. Decrease opportunity costs;
VII. Merge procedures that are related to each other and create simultaneous flows;
VIII. Eliminate unnecessary requirements;
IX. Reduce response times for procedures or services;
X. Substitute permits with notices, when applicable;
XI. Digitalize only those procedures that have been previously simplified;
XII. Homogenize the validity of resolutions of procedures that are related or depend on one another, and when applicable, eliminate their validity, or implement immediate renewals when the same conditions persist;
XIII. Implement the homogenization of Procedures and Services, in accordance with the National Model for the Homogenization of Procedures and Services, so that there are the same procedures, requirements, and response times in the federative entities, Municipalities, and territorial demarcations of Mexico City, through the standardization of requirements, processes, and resolution times;
XIV. Issue general simplification agreements, when the greatest benefit is generated for people, in the shortest possible time;
XV. Implement unique formats for the request of Procedures and Services that include declarations under oath of truth, if necessary;
XVI. Enable various payment options, prioritizing payment by digital means, and
XVII. Enable Inter-institutional or sectoral Digital Windows for Procedures and Services for the processing of procedures or services in which various Obligated Subjects interact.
Article 20. Tools to eliminate bureaucratic procedures through the simplification of Procedures and Services are:
I. The Simplification and Digitalization Agenda of Procedures and Services;
II. The Regulatory Agenda;
III. The Regulatory Impact Analysis;
IV. The Unique Citizen Portal for Procedures and Services;
V. The National Registry of Regulations, and
VI. Those others determined by the National Authority.
Chapter II
Of the tools to eliminate bureaucratic procedures
Section I
The Simplification and Digitalization Agenda of Procedures and Services
Article 21. The Simplification and Digitalization Agenda is the tool that aims for Obligated Subjects to identify the bureaucratic costs of their Procedures and Services, as well as redundant processes in their processing and resolution, in order to formulate, schedule, and implement actions for simplification and digitalization, in accordance with the criteria established in this Law.
The Simplification and Digitalization Link will notify the National or Local Authority, as applicable, within the first fifteen days of the months of January and July of each year, the Simplification and Digitalization Agenda, which must contain a calendar in which actions will be prioritized, in accordance with the following criteria:
I. Procedures with the highest frequency of request;
II. Procedures directed at people or groups of priority attention or in a situation of vulnerability;
III. Procedures that contain the highest bureaucratic costs for people;
IV. Procedures that are carried out in person;
V. The simplification and digitalization actions committed by Obligated Subjects when presenting a Regulatory Impact Analysis, and
VI. Any other procedure or service that the Authority determines in matters of Simplification and Digitalization corresponding, in accordance with this Law.
Article 22. Obligated Subjects may register additional actions in their Simplification and Digitalization Agenda at any time. Simplification and digitalization projects scheduled in the Agenda that are not carried out during the corresponding period will be considered in the following semester, having priority. In any case, the Obligated Subject must justify the reasons why the actions scheduled in the Agenda were not fulfilled within the stipulated deadlines.
The Authorities for Simplification and Digitalization will disseminate the Simplification and Digitalization Agenda for public consultation for at least twenty days, in order to collect comments and proposals from interested parties. Obligated Subjects will value the comments received and, if applicable, include them in their proposals.
Article 23. The Authorities for Simplification and Digitalization may issue recommendations to Obligated Subjects regarding their Simplification and Digitalization Agenda.
The recommendations of the Authorities for Simplification and Digitalization for Obligated Subjects must be incorporated into their Agenda within a period not exceeding ten business days. In the case of Obligated Subjects of the Federal or local Public Administration, as applicable, these recommendations will be binding;
Article 24. Procedures and Services provided for in laws, regulations, manuals, guidelines, or any other provision, may be simplified through general agreements issued by the heads of Obligated Subjects within their sphere of competence and will be published in the corresponding Official Dissemination Medium, and will have the following objects:
I. Enable the use of digital tools or means to carry out procedures or services;
II. Establish response times shorter than the maximums provided for;
III. Extend the validity of resolutions granted by Obligated Subjects;
IV. Eliminate requirements and bureaucratic costs of any kind, or
V. Implement any other action to improve, simplify, and digitalize the Procedures and Services under their competence.
Obligated Subjects must modify and adapt their corresponding Regulations within a period not exceeding one year after the publication of the general simplification agreement in the corresponding official medium. If they fail to do so, they must deliver a detailed justification to the Authority for Simplification and Digitalization.
Article 25. The digitalization of Procedures or Services must be implemented in coordination with the Authorities for Simplification and Digitalization.
The federative entities must have an area in charge of carrying out the development of technological solutions, in order to promote technological autonomy and independence, establishing the State's leadership in the definition of their Information and Communication Technologies.
Municipalities and/or territorial demarcations of Mexico City that lack the necessary technical and budgetary capacities to develop technological solutions may enter into collaboration agreements with the National Authority to implement technological solutions listed in the National Public Technology Repository, or with the State Authority for support and accompaniment.
The area responsible for developing technological solutions for the digitization of Procedures or Services must observe the following criteria:
I. Use libraries and frameworks with stable versions featuring active maintenance and development, and which are widely used;
II. Include Llave MX as an authentication and identification mechanism in digital media for individuals;
III. Allow the use of Electronic Signatures;
IV. Implement information security mechanisms to preserve the confidentiality, availability, and integrity of information held by Obligated Subjects;
V. Implement sufficient security standards to prevent and react against cyber threats or attacks, and
VI. Implement technological update mechanisms to avoid obsolescence and security threats.
Section II
The Regulatory Agenda
Article 26. The Regulatory Agenda is the planning tool whose objective is to anticipate, organize, and follow up on the design, elaboration, and issuance of Regulations by Obligated Subjects.
Article 27. Obligated Subjects must present, during the month of January of each year, before the corresponding Simplification and Digitalization Authority, a Regulatory Agenda containing the Regulatory Proposals they intend to publish in the corresponding Official Dissemination Medium over the next 12 months.
Obligated Subjects may update their Regulatory Proposals in the Regulatory Agenda at any time.
Obligated Subjects may only submit to the consideration of the Simplification and Digitalization Authority, to comply with what is established in Articles 34 and 37 of this Law, the Regulatory Proposals that have been included in their Regulatory Agenda.
Article 28. The National or Local Authority will submit the Regulatory Agenda of Obligated Subjects to public consultation for a minimum period of ten days.
Article 29. The Regulatory Proposals included in the Regulatory Agenda of Obligated Subjects must include, at least, the following information:
I. Preliminary name;
II. Legal basis for issuing the Regulatory Proposal;
III. Subject matter;
IV. Problem to be resolved;
V. Alternatives considered to address the problem;
VI. Identify possible bureaucratic costs and benefits;
VII. Identify, if applicable, simplification and digitalization actions associated with the Regulatory Proposal, and
VIII. Tentative date for presenting the Regulatory Proposal before the Simplification and Digitalization Authority.
Article 30. The Simplification and Digitalization Authority may intervene in the process of drafting the regulatory project, with the purpose of providing support and advice to guarantee good regulatory practices, as well as compliance with the principles and objectives of this Law.
Article 31. Obligated Subjects will not be obliged to include in their Regulatory Agenda regulatory proposals that fall under any of the following circumstances:
I. The Regulatory Proposal aims to resolve or prevent an emergency situation;
II. The publicity of the Regulatory Proposal or its subject matter could compromise the effects intended to be achieved with its issuance;
III. The issuance of the Regulatory Proposal does not create bureaucratic costs;
IV. The Regulatory Proposal represents a substantial reduction in bureaucratic costs, either because it simplifies or digitifies procedures or services provided for in current regulations, or
V. The Regulatory Proposal is issued by the head of the Executive Power in the different levels of government.
The National Authority, through the corresponding guidelines, will determine the mechanisms and deadlines that Obligated Subjects must observe to inform the Simplification and Digitalization Authority of the Regulatory Proposals issued under the terms of this article.
Article 32. The Simplification and Digitalization Authority may issue recommendations regarding the content of the Regulatory Agenda, or regarding the bureaucratic costs of the Regulatory Proposal from its planning stage, to guarantee good regulatory practices, simplification, and digitalization.
Section III
Regulatory Impact Analysis
Article 33. The Regulatory Impact Analysis is the tool whose object is to guarantee that Regulations generate the greatest benefit for society, the lowest possible bureaucratic cost, and that they are the best alternative to address a public problem effectively.
Article 34. Obligated Subjects will adopt review schemes for their Regulatory Proposals, as well as for existing Regulations within their scope of competence, through the Regulatory Impact Analysis, with the objective of:
I. Generating maximum benefit for society with the lowest possible bureaucratic cost;
II. Avoiding creating unnecessary bureaucratic costs for individuals;
III. Creating clear and simple Regulations;
IV. Facilitating compliance with obligations and the exercise of rights by individuals, and
V. Implementing good regulatory practices and the simplification and digitalization of Procedures and Services.
The National Authority will publish the corresponding guidelines for the implementation of the Regulatory Impact Analysis.
Federative entities, Municipalities, and territorial demarcations of Mexico City, insofar as they do not contravene what is provided in this Law and in the guidelines issued by the National Authority, may issue manuals, guidelines, or rules necessary for the implementation of the Regulatory Impact Analysis.
Article 35. Regulatory Proposals that meet the following circumstances require a Regulatory Impact Analysis:
I. Establish new bureaucratic costs;
II. Directly impact some economic activity;
III. Exceed the Proportionality Threshold established in the Guidelines for the implementation of the Regulatory Impact Analysis, and
IV. Are not found in any of the circumstances provided for in Article 36 of this Law.
Article 36. Regulatory Impact Analysis is exempt for Regulatory Proposals that fall under any of the following circumstances:
I. Decrees, agreements, regulations, and other provisions issued by the head of the Executive Power in the different levels of government, as well as bill initiatives presented by such heads to their legislative bodies;
II. Those provisions issued in matters of national security, public security, taxation when they do not refer to contributions and accessories thereof, and provision of public services;
III. Those that seek to avoid imminent damage, or attenuate or eliminate existing damage to the health or welfare of the population, animal health and plant sanitation, the environment, natural resources, or the economy, or any other type of emergency;
IV. Those that establish acts of imperative will of the State, such as expropriatory decrees and decrees of public utility, among others;
V. Those derived from a commercial treaty or international commitment;
VI. Those derived from regulations on acquisitions, leases, services, and public works contracting;
VII. Those that establish a concrete legal situation in the legal sphere of a particular individual or a determined group, or
VIII. Those that do not modify existing obligations, nor add new bureaucratic costs, or that by their very nature must be issued or updated periodically.
Article 37. Obligated Subjects intending to issue a Regulation will prepare their respective Regulatory Impact Analysis and, through their Simplification and Digitalization Liaison, will send it for evaluation to the corresponding Simplification and Digitalization Authority, at least twenty days in advance of the date on which they intend to publish it in the Official Dissemination Medium.
Article 38. The Regulatory Impact Analysis must contain the following elements:
I. The description of the problem originating the need for governmental intervention and the objectives pursued;
II. The analysis and comparison of regulatory and non-regulatory alternatives considered to address the problem;
III. The identification and justification of the bureaucratic costs and benefits of the Regulatory Proposal, as well as other impacts, along with an estimation and valuation of economic and social costs and benefits;
IV. Justify that the Regulatory Proposal complies with the principles of simplification and digitalization;
V. The identification and description of indicators that could be used to evaluate the achievement of the Regulatory Proposal's objectives;
VI. The description of public consultation efforts carried out from the planning period until the presentation of the Regulatory Proposal before the National Authority or its local counterparts, and
VII. Any other element provided for in the respective guidelines.
Article 39. The Regulatory Impact Analysis, as well as the opinions issued and comments from interested parties collected during public consultation, which will not be binding, will be made public. The public consultation period will be at least twenty days.
Obligated Subjects may request the Simplification and Digitalization Authority to apply shorter public consultation periods, taking into consideration the potential impact of the Regulatory Proposal, its legal nature, and scope of application, among others, in accordance with the terms set forth in the guidelines issued by the National Authority.
Article 40. Obligated Subjects, through their Simplification and Digitalization Liaison, may request the Simplification and Digitalization Authority not to make a Regulatory Proposal public when the effects intended to be achieved would be compromised, justifying the risks and possible effects.
The responsibility for considering that publication might compromise the effects intended to be achieved with the Regulation rests exclusively with the Obligated Subject requesting such treatment, and their justification will be made public from the moment the Regulation is published in the Official Dissemination Medium.
Once the Regulation is published in the corresponding Official Dissemination Medium, the Simplification and Digitalization Authority will make public the information of the Regulatory Impact Analysis.
Article 41. When a Regulatory Impact Analysis is submitted that meets the requirements provided for in this Law and the corresponding guidelines, it will be submitted to public consultation.
When a Regulatory Impact Analysis is submitted that, in the opinion of the Simplification and Digitalization Authorities, does not contain sufficient information or does not meet the requirements provided for in this Law and the corresponding guidelines, they may require Obligated Subjects, within a period not exceeding ten business days, counted from the receipt of the Regulatory Impact Analysis, to clarify, specify, or correct the information. Obligated Subjects will have a period not exceeding fifteen business days, counted from the date of notification, to attend to the requirement. If the Obligated Subject does not respond to the requirement within the indicated period, the request for Regulatory Impact Analysis will be deemed rejected.
Article 42. In case the request is rejected, the right of the Obligated Subject to resubmit the corresponding request is preserved.
Article 43. Within fifteen days following the end of the public consultation period, Obligated Subjects must address the comments received, as well as the recommendations formulated by the Simplification and Digitalization Authority.
Upon expiration of the term provided in the preceding paragraph, and within a period not exceeding fifteen days, the Simplification and Digitalization Authority will issue an Opinion, which may be Favorable or Unfavorable, in accordance with the terms provided in the Guidelines issued by the National Authority.
Simplification and Digitalization Authorities may make recommendations for the simplification and digitalization of Procedures and Services for the Obligated Subject, in the Favorable Opinion.
Article 44. The authority responsible for the Federal and Local Official Dissemination Medium will only publish Regulatory Proposals that have a Final Favorable Opinion or Exemption Certificate issued by the respective Simplification and Digitalization Authority.
The version published by Obligated Subjects of Regulatory Proposals subject to a Regulatory Impact Analysis must coincide entirely with the proposal presented to the corresponding Simplification and Digitalization Authority for opinion, or, if applicable, with the modifications contained in the Final Favorable Opinion.
The versions published of Regulations issued by the heads of the executives of the three levels of government will be those approved by the Legal Counsel of the Federal Executive or counterparts within their scope of competence.
Section IV
Ex Post Regulatory Impact Analysis
Article 45. Obligated Subjects, voluntarily or upon request of the Simplification and Digitalization Authority, will prepare an Ex Post Regulatory Impact Analysis of existing Regulations, with the purpose of evaluating their application, effects, and compliance.
Article 46. The Ex Post Regulatory Impact Analysis will be submitted to public consultation for a period of twenty days, with the purpose of collecting opinions and comments from interested parties.
Article 47. Upon expiration of the public consultation period, within a period not exceeding ten days, the Simplification and Digitalization Authority will issue an Opinion incorporating the comments received in the public consultation and, if applicable, may make recommendations to modify the existing Regulation.
Article 48. When an Ex Post Regulatory Impact Analysis Opinion is issued with recommendations to modify an existing Regulation, the Obligated Subject must add it to their respective Regulatory Agenda, within a period not exceeding thirty days.
Section V
Exemption from Regulatory Impact Analysis
Article 49. Regulatory Proposals exempt from submitting a Regulatory Impact Analysis must be sent to the Simplification and Digitalization Authority, before their publication in the corresponding Official Dissemination Medium, along with an exemption justification containing the following information:
I. Justification that it falls under one of the circumstances of Article 36 of this Law, and
II. Description of possible new bureaucratic costs that, if any, could be generated with the issuance of said proposal.
Simplification and Digitalization Authorities will automatically issue, through the platform they enable, an Exemption Certificate proving that the Obligated Subject submitted the Exemption Justification, with which they can request the publication of the regulatory proposal in the corresponding Official Dissemination Medium.
Article 50. Without prejudice to the Regulation having been published in the Official Dissemination Medium, if the Simplification and Digitalization Authority identifies bureaucratic costs, they will issue, within five days following the receipt of the Exemption Justification, recommendations for simplification or digitalization so that Obligated Subjects incorporate them as actions in their Simplification and Digitalization Agenda.
Obligated Subjects must update their Simplification and Digitalization Agenda to incorporate the actions referred to in the preceding paragraph, within five days following the receipt of the recommendations from the Simplification and Digitalization Authority.
The publication of the regulatory proposal in the Official Dissemination Medium does not exempt the Obligated Subject from complying with the obligations to eliminate bureaucratic costs, as provided for in this article.
Section VI
Single Citizen Portal for Procedures and Services
Article 51. The Single Citizen Portal for Procedures and Services is the national medium for dissemination, consultation, information, and registration of all Procedures and Services under the responsibility of Obligated Subjects of the three levels of government, whose object is to provide transparency and legal certainty to individuals so that no authority requests procedures, requirements, or any other condition not expressly established in this tool. This is without prejudice to individuals being able to request a procedure and service provided for in Regulations and not found in said Portal.
In the Single Citizen Portal for Procedures and Services, Procedures and Services available in digital media will be disclosed, and it will allow initiating the procedure or service directly from the site, using Llave MX.
Article 52. Simplification and Digitalization Authorities will authorize the publication of information registered by Obligated Subjects of their respective levels of government, in accordance with the guidelines issued for such effect by the National Authority.
For the inscription or update of procedures or services in the Single Citizen Portal for Procedures and Services, the National Authority will issue the corresponding guidelines.
Any registration of a new procedure or service, or update of its information in the Single Citizen Portal for Procedures and Services must be recorded in the corresponding Regulation, which must be previously published in the Official Dissemination Medium, except in cases of corrections in the records.
Article 53. Obligated Subjects must register and keep updated the information of all Procedures and Services under their responsibility in the Single Citizen Portal for Procedures and Services.
Simplification and Digitalization Authorities will require Obligated Subjects to correct or update the information registered in the Single Citizen Portal for Procedures and Services when they identify errors or omissions in the registered information. In this case, Obligated Subjects will have a period not exceeding five business days, counted from the request, to make the corresponding corrections, or to prove actions for publication in the Official Dissemination Medium, when it implies modifications to the corresponding Regulation.
Failure to correct or update within the terms provided in this article will be sanctioned in terms of the General Law of Administrative Responsibilities and other applicable regulations.
Article 54. Obligated Subjects must register in the Single Citizen Portal for Procedures and Services, at least, the following information:
I. Name and identification key of the procedure or service;
II. Modality;
III. Whether the procedure or service is available online or in person;
IV. Legal basis for the existence of the procedure or service and its requirements;
V. Description in citizen language of the procedure or service;
VI. Each of the requirements requested;
VII. In case the procedure requires any inspection or verification, indicate its objective and the responsible authority;
VIII. Contact means of the Obligated Subject responsible for the procedure or service;
IX. The deadline the Obligated Subject has to resolve the procedure or service and, if applicable, whether ficta affirmative or negative applies;
X. The deadline the Obligated Subject has to warn the applicant, and the deadline the latter has to comply with the warning;
XI. The amount of fees or revenues applicable or the method to determine said amount, as well as alternatives to make payment;
XII. The validity of notices, permits, licenses, authorizations, registrations, and other resolutions issued;
XIII. Offices authorized to receive the application for the procedure or service, including address and responsible area;
XIV. Public service hours, and
XV. Others established by the National Authority in the corresponding guidelines.
Section VII
National Registry of Regulations
Article 55. The National Registry of Regulations is a digital tool administered by the National Authority, which integrates all valid Regulations in the country. Obligated Subjects must register the Regulations corresponding to their scope of competence in said Registry, ensuring it is permanently kept updated.
Article 56. The National Authority will be responsible for issuing the guidelines that Obligated Subjects must observe for the registration of their Regulations.
FOURTH TITLE
OF THE NATIONAL MODEL FOR DIGITALIZATION
Chapter I
General Provisions
Article 57. The National Model for Digitalization is the set of tools and actions to eliminate discretion, arbitrariness, and spaces for corruption, as well as to facilitate and expedite the request and resolution of Procedures and Services, through the implementation of systematized, automated processes, as well as the use of digital platforms.
Article 58. Under no circumstances will Obligated Subjects generate or transfer any type of cost to individuals for the digitalization processes they carry out themselves or through third parties.
Article 59. For the implementation of the National Digitalization Model provided for in this Law, Obligated Subjects will keep their records and databases systematized and updated, whose central element will be the CURP (Unique Population Registry Code), in order to facilitate consultation mechanisms.
All records associated with Procedures and Services must incorporate the CURP as the unique source of identity for individuals.
It shall be the obligation of Obligated Subjects to request and register the CURP of individuals who request a procedure or service from them.
Article 60. Obligated Subjects must prioritize hosting their information on their own infrastructure; if they do not have their own infrastructure, they will seek to formalize legal instruments with other public institutions that have technological resources for hosting on their infrastructure, preferably from their federal entity, or, in their case, with the National Authority.
Article 61. The tools for Digitalization are:
I. National Digital Strategy;
II. Llave MX;
III. Citizen Digital File, and
IV. Those determined by the National Authority.
Chapter II
Of the Tools for Digitalization
Section I
National Digital Strategy
Article 62. The National Authority will be responsible for issuing the National Digital Strategy, which will include the guidelines, criteria, and provisions to promote the use, development, provisioning, and utilization of information and communication technologies, infrastructure, telecommunications, connectivity, and information security.
Article 63. The National Digital Strategy will be updated every six years and must be aligned with the National Development Plan; it will have a long-term vision, in order to promote national development as permanent elements.
Section II
Llave MX
Article 64. Llave MX is the mechanism for authentication and identification of persons in digital media.
The National Authority will be responsible for enabling and administering Llave MX.
Article 65. Every Llave MX account must be associated with the CURP of its holder.
The CURP is the unique source of identity for persons; therefore, it will be a requirement in Procedures and Services where it is necessary to identify, authenticate, or validate the identity of a person.
To comply with the requirement provided for in this article, it will be sufficient for persons to provide the 18 alphanumeric characters that make up their CURP or, in their case, to authenticate with Llave MX.
Article 66. In cases where the person does not know or does not have a CURP, the Obligated Subject must support them in obtaining it from the competent authority, assisted by the National Authority, and in no case may the procedure, service, or access to a benefit be denied.
Article 67. When the CURP has the biometric data of its holder associated with it, it will have the status of a national identification document and will be an official identification. In this case, Obligated Subjects and private parties of any nature have the obligation to accept it for all Procedures and Services, so no other additional identification document may be requested.
The digital format of the national identification document is under the responsibility of the National Authority.
Article 68. The federal entities may implement mechanisms for the authentication of persons in local digital media, provided that the Local Authority guarantees its interoperability with Llave MX, under the terms established by the National Authority.
Article 69. Llave MX will have a single sign-on that will be the digital authentication protocol for persons to access digital platforms enabled by Obligated Subjects.
Article 70. The National Authority will issue guidelines establishing the procedures, terms, and conditions for:
I. Generating, updating, or canceling a Llave MX, as well as the obligations of its holders;
II. The use of Llave MX as an authentication and identification mechanism;
III. The use of Llave MX as a single sign-on;
IV. The use of Llave MX to enable the Citizen Digital File;
V. Implementing Llave MX in technological solutions of Local Authorities and Obligated Subjects, and
VI. Those determined by the National Authority.
Article 71. The National Authority will be responsible for enabling mechanisms for persons to generate their Llave MX; it will also enable validation and consultation services for use by Obligated Subjects, Local Authorities, and private parties of any nature, in accordance with this Law and the respective guidelines.
Article 72. At the request of the holder of the Llave MX, and prior to granting their consent, their photograph and fingerprints held in the administrative records and databases of Obligated Subjects may be associated with their Llave MX, to enable it as a digital national identification document.
The data and documents associated with a Llave MX will always be under the exclusive control and decision regarding their use by the holder.
Article 73. The National Authority will be responsible for conducting the necessary actions for Obligated Subjects to implement Llave MX as an authentication mechanism on digital platforms.
Article 74. Any Obligated Subject or Local Authority that develops or enables a digital platform for Procedures and Services must integrate the Llave MX single sign-on, in accordance with the guidelines issued by the National Authority for this purpose.
Article 75. Obligated Subjects and private parties of any nature that require the authentication of a person in digital media for the provision of procedures or services must accept Llave MX, in accordance with the guidelines issued by the National Authority for this purpose.
The National Authority will enable the necessary validation and consultation mechanisms for this effect.
Section III
Citizen Digital File
Article 76. The Citizen Digital File for Procedures and Services is the tool that allows interoperating databases, records, or systems under the responsibility of Obligated Subjects for the consultation, portability, or secure integration of data and documents to request, manage, and resolve procedures or services in digital media.
The Citizen Digital File will have a file that allows identifying the location of documents and data held by Obligated Subjects, for their consultation or portability for use in the management of Procedures and Services. The use of documents and data of persons will always be done prior to the consent of the holder of the same and observing the regulations in matters of personal data protection. The Citizen Digital File will operate in accordance with the guidelines issued by the National Authority for this purpose. In cases where a federal entity has a local Digital File or an analogous mechanism, Local Authorities will be responsible for ensuring its interoperability with the Citizen Digital File and with Llave MX.
Article 77. The Citizen Digital File will have security and traceability standards for all actions, and will consider reliable mechanisms for availability, integrity, authenticity, and confidentiality in accordance with the applicable regulations in matters of personal data protection.
For its operation, the National Authority will issue the corresponding technical guidelines and procedures.
Article 78. Obligated Subjects may not request information that is available in the Citizen Digital File for Procedures and Services, nor may they require digital documentation that they have in their possession. They may only request that particular or additional information or documentation, provided it is provided for in the Citizen Portal for Procedures and Services.
Article 79. The use of digital files enabled by Obligated Subjects or Simplification and Digitalization Authorities to carry out procedures or services entails the acceptance of persons to hear and receive notifications through the same technological medium, which will have full validity and legal effects.
Article 80. Digital documents that Obligated Subjects integrate into the Citizen Digital File for Procedures and Services, in accordance with the provisions of this Law, will produce the same legal effects that laws grant to physical documents issued in accordance with current regulations. Digital documents will have the same probative value as the applicable provisions that confer it to physical documents.
Article 81. Interactions carried out between Obligated Subjects, as well as between them and private parties, through digital media, in accordance with the principles established in this Law, will produce the same legal effects as in-person interactions, and notifications will be equally valid, and will have legal and probative equivalence to physical notifications.
Article 82. Obligated Subjects will be responsible for the treatment and protection of the information and documentation they collect for the attention of Procedures and Services, in accordance with what is established in laws on personal data protection and access to public information.
Article 83. Obligated Subjects must conserve data messages and digital documents in digital media or any available technological medium, during the conservation periods provided for in the applicable regulations, depending on the nature of the information.
Article 84. Obligated Subjects will establish measures for the use, storage, control, and conservation of digital documents, guaranteeing the following aspects:
I. The incorporation and efficient use of information technologies in the generation of digital documents associated with institutional management processes;
II. The incorporation of measures, norms, and technical specifications to ensure the authenticity, security, integrity, and availability of digital documents and their archival control, and
III. Promoting the incorporation of processes and instruments for classification and description, as well as for the appraisal and disposal of digital documents.
FIFTH TITLE
OF THE NATIONAL MODEL FOR THE HOMOLOGATION OF PROCEDURES AND SERVICES, SHARING OF TECHNOLOGICAL SOLUTIONS, AND DEVELOPMENT OF PUBLIC CAPABILITIES
Chapter I
General Provisions
Article 85. The National Model for the Homologation of Procedures and Services, Sharing of Technological Solutions, and Development of Public Capabilities is the set of tools and actions of mandatory observance for all Obligated Subjects, which has the object of simplifying, standardizing, and homologating Procedures and Services, their requirements, resolution times, and processes in the three levels of government, as well as strengthening public technological sovereignty.
Section I
National Model for the Homologation of Procedures and Services
Article 86. The tools for the homologation of Procedures and Services, Sharing of Technological Solutions, and Development of Public Capabilities are the following:
I. The National Simplification Standards and the homologation of Procedures and Services;
II. The National Repository of Public Technology;
III. The National Strategic Projects, and
IV. Those determined by the National Authority.
Article 87. The National Authority will have the following attributes:
I. Enable the National Repository of Public Technology;
II. Enable the National Portfolio of Technological Projects which will contain the list and detail of the technological solutions available in the National Repository of Public Technology;
III. According to its technical and operational capabilities, provide technical and normative accompaniment to Simplification and Digitalization Authorities and Obligated Subjects of the three levels of government to develop projects for the simplification and digitalization of Procedures and Services;
IV. Design and conduct national strategic projects for simplification and digitalization in coordination with the three levels of government;
V. Develop and coordinate the implementation of simplification models to homologate Procedures and Services in all federal entities, Municipalities, and territorial demarcations of Mexico City;
VI. Supervise and verify the correct implementation of simplification models in the Procedures and Services of federal entities, Municipalities, and territorial demarcations of Mexico City;
VII. Share and accompany Local Authorities that request it, in the implementation of technological solutions available in the National Repository of Public Technology;
VIII. Receive from Local Authorities of Simplification and Digitalization or Obligated Subjects, the technological solutions, through the corresponding legal mechanism, to integrate them into the National Repository of Public Technology, in accordance with the guidelines issued by the National Authority for this purpose, for their use, modification, copying, and distribution to authorities of the three levels of government;
IX. Promote the strengthening and generation of technical capabilities of public servants of the three levels of government;
X. Design, develop, and implement, in accordance with its technical and operational capabilities, platforms and digital windows for Procedures and Services of the three levels of government;
XI. Implement National Training Programs;
XII. Issue guidelines, manuals, and any other administrative provision required for the implementation of the Model referred to in this article, and
XIII. Those established by law and other applicable provisions.
Section II
Of the National Models for Procedures and Services
Article 88. For the homologation of Procedures and Services, it will be sought that throughout the national territory there are the same modalities of procedures, with the same requirements, procedures, and attention deadlines.
Article 89. The National Authority will establish the models for the homologation of Procedures and Services, in which it will establish the proposal for the procedure, its requirements, and resolution times, in order that, in coordination with the Local Authority and the Simplification and Digitalization Links, actions are carried out for its implementation, and the harmonization of Regulation.
Local Authorities may make proposals for the harmonization of Procedures and Services of national impact, through the National Authority, which will evaluate and coordinate with the rest of the Local Authorities.
In no case may normative harmonization hinder the immediate implementation of homologation and standardization models for Procedures and Services, and the legal instruments provided for in this Law must be used.
Article 90. The National Authority may enable, in coordination with Local Authorities and Obligated Subjects, national, sectoral, or inter-institutional digital windows for the attention of procedures or services of national impact. The National Authority will issue the guidelines for the operation and functioning of these windows, with Obligated Subjects being responsible for the substantive attention of the Procedures and Services under their responsibility, in accordance with the scope of their respective competencies and attributes.
Section III
National Repository of Public Technology
Article 91. Obligated Subjects must share with the National Authority, through the Local Authority, the source code of technological solutions for the digitalization of Procedures and Services, and in general of any computer program for such purposes, whether they have developed it themselves or through third parties, to integrate it into the National Repository of Public Technology, so that other Obligated Subjects can use, modify, update, and adapt it for the development and implementation of digital platforms.
The National Authority will issue the Guidelines for the integration of the National Repository of Public Technology, in which the cases in which sharing will be exempted will be established, and the collaborative governmental model of public software will be established.
Article 92. Local Authorities have the obligation to register in the National Portfolio of Technological Projects all technological solutions they have developed themselves or through third parties.
Article 93. Local Authorities or Obligated Subjects wishing to use any of the systems, programs, and applications contained in the National Repository of Public Technology must submit their request to the National Authority and sign the corresponding legal instrument.
In no case may the systems, programs, or applications shared with Obligated Subjects or Local Authorities be commercialized.
In the acquisition of technological solutions by Obligated Subjects, when technically viable, preference must be given to those that use free or open-source software; limiting the acquisition, implementation, or licensing of proprietary software, in which case, the delivery and licensing of the source code and transfer of knowledge must be required in contracting procedures and established in the corresponding contracts to guarantee technological autonomy.
Article 94. In the processes of development and maintenance of technological solutions, Obligated Subjects will use software programming languages that generate reusable applications based on free software and open standards issued by the National Authority.
Section IV
Of the National Strategic Projects
Article 95. The National Authority will develop and implement national strategic projects to homologate the Procedures and Services of greatest impact on people's lives or of national interest for economic development and social welfare, in order to facilitate access, management, resolution, and obtaining of Procedures and Services, which will be, enumeratively but not limitatively, cadastre, public property registry, civil registry, and public and private investment.
Article 96. The National Authority will periodically determine the national strategic projects and the coordination mechanisms for their implementation and supervision with Local Authorities, in accordance with the guidelines it issues for this purpose.
SIXTH TITLE
OF THE NATIONAL MODEL FOR CITIZEN ATTENTION
Sole Chapter
Of the Unification of Citizen Attention
Article 97. The National Model for Citizen Attention is the set of principles, criteria, and actions of mandatory observance for Obligated Subjects, which has the object of standardizing the attention of requests, guidance, advice, or accompaniment in Procedures and Services, under efficient, simplified, unified, quality, and resolutive processes for persons.
Article 98. The federal and federal entity executive powers must have unique contact means to provide information and guidance on Procedures and Services, seeking the unification of their telephone attention centers.
Article 99. The National Authority will be responsible for the unified telephone attention of the Federal Public Administration, under a unique attention number, and will enable and operate the unique contact means that will be the link between the Federal Government and citizenship to provide information, guidance, advice, accompaniment, and integral and first-level solutions on procedures and services of the Federal Public Administration, through multichannel services.
Article 100. The National Authority, in accordance with its technical and operational capabilities, may establish the terms and conditions to collaborate in the provision of information and guidance services on Procedures and Services, under the responsibility of Obligated Subjects of federal entities and Municipalities, for which, through the Local Authority for simplification and digitalization, the respective adherence agreements will be celebrated.
Article 101. In the Federal Public Administration, the National Authority will be responsible for enabling and, in its case, unifying the contact mechanisms to provide information and guidance on Procedures and Services, as well as for the capture and channeling of complaints and requests for citizen attention.
SEVENTH TITLE
OF CERTIFICATIONS, EVALUATION, NATIONAL REGISTRY OF HOME VISITS, AND ADMINISTRATIVE RESPONSIBILITIES
Chapter I
Of Certifications
Article 102. The National Authority will grant Simplification and Digitalization Certifications to Obligated Subjects to recognize compliance with the provisions provided for in this Law.
Article 103. The certifications referred to in the previous article will be granted, prior to compliance with the requirements established by the National Authority in the corresponding rules, which must specify at least the following:
I. Object and scope of the certification;
II. Definition of minimum compliance standards;
III. The minimum information that Obligated Subjects must present;
IV. Evaluation criteria, indicators, and metrics for the granting of the certification;
V. Validity of the certification;
VI. Grounds for revocation and renewal of the certificate, and
VII. Other requirements established by the National Authority.
Article 104. The National Authority will make public on its electronic portal the list of valid certifications.
Chapter II
Of Evaluations
Article 105. The National Authority will design the methods and mechanisms for the evaluation of the implementation of the National Models and the objectives of this Law, in the terms established in the corresponding guidelines.
For the purposes of what is provided for in this article, the National Authority may be assisted by any public or private institution.
Article 106. The methods and mechanisms established by the National Authority will include the methodologies, metrics, and indicators of the implementation of the National Models established in this Law, as well as the periodicity and format in which the evaluations will be carried out.
The National Authority will make public the methodology and the results it generates with these evaluations.
Article 107. Obligated Subjects and Local Authorities must provide the information required by the National Authority to determine the degree of compliance with the National Models and the tools provided for in this Law.
Chapter III
Of the National Registry of Home Visits
Article 108. The National Registry of Home Visits is the tool that allows making public all the information of inspections, verifications, or home visits under the responsibility of Obligated Subjects, as well as the information that allows identifying public servants with the appointment of inspector, verifier, visitor, or supervisor or whose functions are to monitor compliance with a Regulation, which will contain at least:
I. The National Register of Inspectors, Verifiers, and Visitors;
II. The list of inspections, verifications, and home visits that Obligated Entities may carry out, and
III. The information determined by the guidelines issued by the National Authority.
The National Registry of Home Visits is under the responsibility of the National Authority.
Article 109. The National Register of Inspectors, Verifiers, and Visitors shall contain the list of public servants authorized to carry out inspections, verifications, and home visits within the administrative scope. Obligated Entities shall be responsible for registering in the Register the public servants referred to in this article.
The provisions of the preceding paragraph shall not apply to those inspections, verifications, or home visits required to address emergency situations.
Article 110. The Register shall contain the data established by the National Authority, regarding the public servants referred to in Article 108 of this Law, in accordance with the applicable legal provisions on personal data protection.
Article 111. The list of inspections, verifications, and home visits must publish the following information:
I. Telephone numbers of internal control bodies or equivalents to file complaints;
II. Telephone numbers of the competent authorities responsible for ordering inspections, verifications, and home visits, so that the persons subject to them may verify the validity of the proceedings;
III. Place and date where inspections, verifications, and home visits will be carried out, as well as the public servant authorized by the Obligated Entity to perform them, except in cases where the guidelines issued for this purpose by the National Authority expressly provide otherwise, and
IV. Additional information determined by the National Authority in the guidelines issued for this effect.
Article 112. It shall be the obligation of Obligated Entities to keep the information of the National Register and the List of inspections, verifications, and home visits updated, in accordance with the guidelines issued by the National Authority.
Chapter IV
Of the Administrative Responsibilities of Public Servants
Article 113. Non-compliance with the obligations established by this Law, by public servants of the three levels of government, shall be sanctioned in terms of the General Law of Administrative Responsibilities, or, if applicable, with the local laws on the matter and other applicable legal provisions.
Article 114. The Simplification and Digitalization of Procedures and Services Authorities shall inform the authorities competent in the investigation of administrative responsibilities and acts of corruption of the non-compliances of which they have knowledge.
Transitory Provisions
First.- This Decree shall enter into force the day following its publication in the Official Gazette of the Federation.
Second.- The General Law of Regulatory Improvement, published in the Official Gazette of the Federation on May 18, 2018, is hereby repealed.
Third.- All provisions that oppose what is stipulated in this Decree are hereby repealed.
Fourth.- Thirty business days after the entry into force of this Decree, the decentralized administrative body known as the National Commission of Regulatory Improvement is extinguished.
All mentions contained in other laws, regulations, and generally in any provision, regarding the National Commission of Regulatory Improvement, shall be understood as referring to the Agency for Digital Transformation and Telecommunications.
Fifth.- Within a period not exceeding thirty business days from the entry into force of this Decree, the head of the Federal Executive must issue the corresponding adjustments to the Internal Regulations of the Agency for Digital Transformation and Telecommunications.
Sixth.- Within a period not exceeding thirty business days from the entry into force of this Decree, the financial and material resources available to the National Commission of Regulatory Improvement shall be assigned to the administrative unit determined in the Internal Regulations of the Agency for Digital Transformation and Telecommunications. The labor rights of the public servants of the National Commission of Regulatory Improvement shall be respected in terms of the applicable legal provisions. The National Commission of Regulatory Improvement shall assign the resources corresponding to the value of the structure or staff positions to the administrative unit determined in the Internal Regulations of the Agency for Digital Transformation and Telecommunications, in accordance with the applicable legal provisions. The heads of the Administration and Finance Units of the dependency and the decentralized body referred to in this article shall be coordinators of the resource assignment process referred to in this article; therefore, they shall provide what is necessary to comply with it and provide the information necessary for the integration of the Public Account, within their competence.
Seventh.- Matters pending before the National Commission of Regulatory Improvement at the time of its extinction shall continue to be handled by the administrative unit determined in the Internal Regulations of the Agency for Digital Transformation and Telecommunications, and shall be resolved in accordance with the legal provisions in force at the time of their initiation.
Eighth.- Legal instruments celebrated by the National Commission of Regulatory Improvement shall remain in force and produce their effects, until such time as their modification, termination, or the celebration of new legal instruments is determined. The Agency for Digital Transformation and Telecommunications shall exercise the rights and obligations derived from these, including legal defense before any administrative, labor, or jurisdictional authority.
Ninth.- Within a period not exceeding ninety business days from the entry into force of this Decree, dependencies, their decentralized administrative bodies, and entities of the Federal Public Administration that, on their own or through third parties, operate, administer centers, or contract the provision of services for telephone attention, shall transfer to the Agency for Digital Transformation and Telecommunications the financial and material resources destined for such purposes, which shall be used for the operation of the Federal Public Administration Welfare Attention Center, except for cases determined by the Agency for Digital Transformation and Telecommunications. The labor rights of the public servants of the dependencies, decentralized administrative bodies, and entities of the Federal Public Administration referred to in this article shall be respected in terms of the applicable legal provisions. The dependencies, decentralized administrative bodies, and entities of the Federal Public Administration referred to in this article, within a period not exceeding ninety business days, shall transfer to the Agency for Digital Transformation and Telecommunications the resources corresponding to the value of the structure or staff positions being transferred, in accordance with the applicable legal provisions. For the purposes of this transitory article, the heads of the Administration and Finance Units of the dependencies, entities, or decentralized bodies referred to in this article shall be coordinators of the resource transfer process, for which they shall define a schedule within thirty business days following the publication of this Decree for the start of operations, and provide what is necessary to comply with it, as well as to provide the information necessary for the integration of the Public Account, within their competence.
Tenth.- Within a period not exceeding thirty business days from the entry into force of this Decree, the National Authority must issue the Guidelines for the implementation of the National Model to Eliminate Bureaucratic Procedures, the National Model for Digitalization, the National Model for Homologation of Procedures and Services, the Sharing of Technological Solutions and Development of Public Capacities, as well as the National Model for Citizen Attention. These Guidelines shall be of national application and mandatory observance for Obligated Entities.
Eleventh.- Within a period not exceeding thirty business days from the entry into force of this Decree, the heads of Federal Obligated Entities must designate their respective Simplification and Digitalization Liaisons and notify the Agency for Digital Transformation and Telecommunications.
Twelfth.- Within a period not exceeding thirty business days from the entry into force of this Decree, Federal Obligated Entities must inform the Agency for Digital Transformation and Telecommunications of all technological solutions that have been developed directly or through third parties, so that these are integrated into the National Repository of Public Technology in the terms and deadlines defined by the Agency for Digital Transformation and Telecommunications.
Thirteenth.- Within one hundred eighty calendar days following the entry into force of this Decree, all local laws derived from the General Law of Regulatory Improvement, published in the Official Gazette of the Federation on May 18, 2018, are repealed; within the same term, those legal provisions are repealed, and local regulatory and administrative provisions that oppose what is stipulated in this Decree are without effect. Within the same term, the Congresses of the States and of the City of Mexico shall harmonize their regulations in accordance with this Decree.
Fourteenth.- Within a period not exceeding one hundred eighty calendar days from the entry into force of this Decree, the federative entities and Municipalities must establish their respective Simplification and Digitalization Authorities. Until these authorities are established, the Regulatory Improvement Authorities shall continue to operate, in accordance with their local laws and applicable regulations. Once the new simplification authorities enter into operation, they shall be governed by the National Law to Eliminate Bureaucratic Procedures contained in this Decree. Matters pending before the state Regulatory Improvement Authorities at the time of their extinction shall continue to be handled by the respective Local Simplification and Digitalization Authorities, and shall be resolved in accordance with the legal provisions in force at the time of their initiation.
Fifteenth.- Within a period not exceeding thirty calendar days from the deadline provided in the Fourteenth Transitory Article, the heads of State or Municipal Obligated Entities must designate their respective Simplification and Digitalization Liaisons.
The corresponding designation must be notified to the Agency for Digital Transformation and Telecommunications and to the respective Local Authority.
Sixteenth.- Within a period not exceeding thirty calendar days from the deadline provided in the Fourteenth Transitory Article, the heads of State or Municipal Obligated Entities must inform the Agency for Digital Transformation and Telecommunications of all technological solutions that have been developed directly or through third parties, so that these are integrated into the National Repository of Public Technology in the terms and deadlines defined by the Agency for Digital Transformation and Telecommunications.
Seventeenth.- The expenditures generated by the entry into force of this Decree shall be charged to the resources expressly approved for these purposes by the Chamber of Deputies in the respective expenditure budgets of the corresponding spending executors; in case any modification to their organizational structure is made, this must be carried out through compensated movements, in accordance with the applicable legal provisions, so that in no case shall expansions to their expenditure budgets for the current fiscal year be authorized.
EXPLANATION OF MOTIVES
(Decree of July 16, 2025)
In Mexico, there are an average of 523 procedures per federative entity and 144 at the municipal level, which suggests that nationally there are more than 350,000 procedures, a problem that directly affects the population. A person, in their life, averages 486 procedures, of which 85 percent are carried out before local governments, that is, with federative entities and municipalities. In this sense, one of the main challenges faced by the governments of the three levels is to end complex, long, and costly procedures; with redundant or unnecessary requirements that negatively impact people's lives, hinder access to rights, public services, and social benefits; generate legal uncertainty and spaces for discretion and corruption.
RESULTS OF THE NATIONAL SURVEY ON QUALITY AND GOVERNMENTAL IMPACT The National Survey on Quality and Governmental Impact (ENCIG) 2023, prepared by the National Institute of Statistics and Geography (INEGI), allows visualizing some aspects of the Mexican scenario of procedures and services. The data regarding corruption, in-person procedures, payment methods, and the use of kiosks stand out.
PREVIOUS REFORMS
In 2017, Article 25 of the Political Constitution of the United Mexican States was reformed, establishing the obligation of the State to guarantee regulatory improvement as a means to foster competitiveness and economic development. However, no binding mechanisms were specified for the implementation of simplification and digitalization strategies, which resulted in uneven progress between the Federation, the States, and the Municipalities. On May 18, 2018, the General Law of Regulatory Improvement was published in the Official Gazette of the Federation, which aimed to establish the principles and bases to which the levels of government must adhere, within their respective competencies, focusing its approach on regulatory impact analysis, with a fundamentally economic design that generated state laws on regulatory improvement without clear guidelines that allowed authorities to advance in simplification and digitalization. Nor did the General Law contemplate a coordination mechanism for the homologation of similar procedures, which caused people and businesses to find diverse regulatory environments, depending on the federative entity or municipality involved. On April 15, 2025, the Decree reforming the tenth paragraph of Article 25 and fraction XXIX-Y of Article 73 of the Political Constitution of the United Mexican States, on administrative simplification and digitalization, was published in the Official Gazette of the Federation, which has among other objectives that authorities of all levels of government have the responsibility to implement public policies on administrative simplification, digitalization of Procedures and Services, as well as regulatory best practices. This reform allows for the promulgation of a National Law that will enable the homogeneous, orderly, and effective implementation throughout the country of a National Model of Simplification and Digitalization, with clear tools for authorities of the three levels of government to carry out actions on simplification, digitalization of Procedures and Services, and regulatory best practices, ensuring that the Federation, States, and Municipalities adopt a regulatory framework that allows for the effective reduction of bureaucratic costs to people.
THE CONSTITUTIONAL REFORM AND THE NATIONAL LAW The Constitutional Reform of April 15, 2025, on administrative simplification and digitalization, and the promulgation of this Law, will be the first step to achieve the elimination of procedures, the reduction of requirements and response times, digitalization, and thereby, the agile management of transparent institutional processes that allow people to carry out a procedure or request a service from anywhere, through any device, without the need to appear in person before institutions. The implementation of reforms oriented to the simplification and digitalization of procedures faces significant challenges, including bureaucratic inertia that generates resistance to change; poor inter-institutional coordination; the disconnect between government and citizens that limits the capacity to respond to the real needs of the population; and technical complexity, derived from the lack of technological tools in many public dependencies (BID, 2018). Among the risks is that digital transformation deepens existing gaps if historically excluded people, especially those living in rural, indigenous, Afro-Mexican communities, or in urban poverty contexts, are not placed at the center. For digital government to be truly fair and effective, it must be designed from a redistributive perspective that prioritizes the most lagging sectors. Digital government must be assumed as a state policy, oriented to reduce bureaucratic procedures, close structural gaps, and build an active digital citizenship with digital competencies, ensuring that digitalization is a real tool for inclusion, equality, and the full exercise of fundamental rights. Consequently, digital government at all levels of government and sectors must be transversal, which is reflected in the Constitutional Reform to Article 25 on administrative simplification and digitalization and the National Law to Eliminate Bureaucratic Procedures, the latter of which provides for the implementation of regulatory best practices in all dependencies, decentralized bodies, and entities of the Public Administration at the Federal, State, Municipal, and territorial demarcations of the City of Mexico levels, which seeks to reduce bureaucratic costs and help close spaces for acts of corruption.
OBJECTIVES OF THE LAW
Accordingly, the National Law to Eliminate Bureaucratic Procedures is proposed, with the objective of transforming the way the State interacts with people. The implementation of National Models is foreseen to allow the homologation and standardization of Procedures and Services in the three levels of Government, technological sovereignty as a strategic component of the country's digital transformation, through the development and consolidation of public technological capacities that allow for having own digital solutions and technical and institutional capacities that can be shared and replicated in the different levels of government. The strengthening of technical teams within the government constitutes key steps to build a solid, independent, and resilient digital ecosystem. This vision is aligned with a policy that seeks to guarantee equal access to quality public services. With this Law initiative, Mexico advances toward a more efficient, transparent, modern, and inclusive public administration, through the transformation of the relationship between the Government and citizenship, which places public service as an instrument to guarantee rights and place people at the center of government management. For the reasons stated, in exercise of the power conferred by Article 71, fraction I, of the Political Constitution of the United Mexican States, this Sovereignty is submitted for consideration the present Initiative with Project.
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Source: Comision Nacional Bancaria y de Valores — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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