Regulatory Alerts2013-09-05
Added · Updated
PSD Circular No. 03: Security and Risk Mitigation Measures at ATM/POS Transactions
The document mandates that scheduled banks operating in Bangladesh ensure trained security guards are present at all ATM booths and verify the identity of any individuals installing or repairing equipment by contacting authorized bank officials. Banks must display notices with the names and contact numbers of responsible officers to facilitate immediate resolution of customer issues. Additionally, banks are required to publish warnings about fraud via print and electronic media and display easy-to-understand posters regarding correct ATM usage procedures in visible areas of the booths.