2022-01-01
The Croatian Financial Services Supervisory Agency issued this Rulebook to establish the conditions, criteria, and risk management requirements for leasing companies outsourcing business processes. It mandates that outsourcing must not disrupt regular operations, internal controls, or regulatory supervision, and requires comprehensive risk analysis, due diligence on service providers, and specific contractual safeguards. Leasing companies must notify the Agency prior to significant outsourcing arrangements and ensure continuous oversight and data access for regulatory purposes.