Regulatory Alerts2019-06-06
Instruction No. 2019-I-23 of June 3, 2019, regarding the questionnaire on commercial practices and customer protection (repealed)
The Prudential Control and Resolution Authority (ACPR) issued Instruction No. 2019-I-23 to mandate annual compliance questionnaires for credit institutions and insurance companies regarding their commercial practices and customer protection measures. The regulation defines the scope of obligated entities, establishes exemptions for specific B2B or niche activities, and requires representative firms to complete thematic forms to ensure coverage of 80% of the market share. Submissions must be made electronically via the Banque de France's OneGate portal by June 30 each year and validated by senior management responsible for data accuracy.
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