2014-01-01
The Bank of Zambia issued Circular No. 04/2014 to establish standardized Know Your Customer procedures enabling commercial banks to open basic savings accounts for pupils and students. Banks must verify written parental consent endorsed by the educational institution, confirm details with school authorities and guardians, and retain National Registration Cards for adult applicants. The directive further instructs banks to implement appropriate account monitoring, eliminate discriminatory barriers like excessive minimum deposits or mandatory parent customer status, and offer financial incentives such as reduced fees and competitive interest rates to foster youth financial inclusion.