Regulatory Alerts2017-09-14
Central Bank of Iraq Consumer Protection Guide 2023
The Central Bank of Iraq issued the 2023 Consumer Protection Guide to establish binding standards and practices that safeguard consumer rights in banking services. The framework mandates enhanced disclosure, transparency, and product suitability to ensure consumers receive appropriate financial services based on sound decision-making. It further requires banks to align their national operational practices with regulatory stability objectives by proactively addressing current and future consumer needs while mitigating improper service delivery.
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