2020-06-09
Issued by the Bank of Mozambique, this circular mandates that all supervised credit institutions and financial companies fully comply with administrative measures to prevent and contain the spread of the COVID-19 pandemic during the State of Emergency. These entities must implement specific safety protocols, including facility disinfection, hand hygiene provision, customer flow limitation, mandatory 1.5-meter social distancing, and proper ventilation at all branches and ATM booths. Furthermore, they are required to maintain effective communication with staff and clients to ensure operational continuity, mitigate panic, and adhere to all related emergency decrees and competent authority guidelines.