Regulatory Alerts2021-02-08
Circular No. 01/EFI/2021, of February 8 – Compliance with Measures to Prevent and Contain the Spread of the COVID-19 Pandemic
The Bank of Mozambique issued Circular No. 01/EFI/2021 mandating credit institutions and financial companies to strictly implement comprehensive hygiene, disinfection, and social distancing protocols across all branches, ATMs, and payment kiosks to curb COVID-19 transmission. The directive requires mandatory hand sanitization, temperature checks, mask usage, capacity limits, and continuous ventilation, while compelling institutions to actively educate staff and customers and prioritize digital banking channels to minimize physical contact. Administrative bodies bear full responsibility for enforcing these measures, with non-compliance subject to penalties under applicable legislation, effective February 9, 2021.
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