2025-01-01
The Palestine Monetary Authority issued Instructions No. 12 of 2025 to regulate the reporting process for operational events across all licensed banks. The Instructions mandate immediate telephone and email notifications, followed by detailed official reports within three working days, covering disruptions, human errors, cyberattacks, fraud, and third-party impacts. Furthermore, banks must submit comprehensive reports detailing event causes, status, financial impact, and corrective actions, while maintaining approved internal policies and documentation mechanisms to ensure operational continuity.