Regulatory Alerts2026-05-22
Circular Letter No. CC/2026/00000018
The Bank of Portugal issues Circular Letter No. CC/2026/00000018 to disclose recommended procedures for handling customer complaints. This regulation revokes Circular Letters No. 6/2008/DSB and No. 25/2008/DSB to update compliance standards. It applies to financial societies and credit institutions headquartered in Portugal.
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