Regulatory Alerts2007-07-02
Guidance Paper No. 6 on Preventing, Detecting and Remedying Fraud in Insurance
The National Bank of Serbia issued this guidance to require insurers, brokers, and agents to implement robust internal control systems for preventing, detecting, and remediating insurance fraud. The document mandates that management integrate fraud risk management into core business strategies and establish specific protocols for addressing internal, policyholder, and intermediary fraud. It further requires organizations to maintain incident databases, conduct staff training, and facilitate information exchange to enhance sector-wide security and public confidence.
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