BCB RESOLUTION NO. 19, OF OCTOBER 1, 2020

Regulates the charging of fees to clients for services provided within the scope of the instant payment arrangement established by the Central Bank of Brazil (Pix) and for the provision of the payment transaction initiation service within the scope of payment arrangements.

The Collegiate Board of the Central Bank of Brazil, in a session held on September 30, 2020, based on arts. 9, items I, II, X and XIII, and 15 of Law No. 12,865, of October 9, 2013, and having in view the provisions of art. 3 of Resolution No. 4,282, of November 4, 2013, and art. 3, § 5, item I, letter “e”, of BCB Resolution No. 1, of August 12, 2020,

RESOLVES:

CHAPTER I

OF THE OBJECT AND SCOPE OF APPLICATION

Art. 1 This Resolution regulates the charging of fees to clients for services provided within the scope of the instant payment arrangement established by the Central Bank of Brazil (Pix) and for the provision of the payment transaction initiation service within the scope of payment arrangements, by financial institutions, other institutions authorized to operate by the Central Bank of Brazil, and payment institutions that are part of the Brazilian Payment System (SPB).

Art. 2 The institutions referred to in art. 1 must additionally observe, insofar as applicable, the regulatory framework governing the charging of fees to clients and users applicable to financial institutions and other institutions authorized to operate by the Central Bank of Brazil.

CHAPTER II

OF SERVICES WITHIN THE SCOPE OF PIX

Art. 3 The charging of fees by the institution holding the deposit account or the prepaid payment account, from the natural person client, including individual entrepreneurs, within the scope of Pix, is prohibited, resulting from:

I - sending of funds, for the purposes of: (Amended, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

a) transfer; (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

b) purchase; and (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

c) withdrawal or change, up to a limit of eight transactions per month; and (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

II - receipt of funds, for the purpose of transfer. (Amended, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

Sole Paragraph. (Revoked, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

§ 1 The prohibitions regarding the transactions referred to in letters "a" and "b" of item I of the caput do not apply to transactions carried out through the institution's in-person or personal service channels, including the voice telephony channel, when electronic means are available for their execution. (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

§ 2 The limit referred to in letter "c" of item I of the caput: (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

I - may be deducted from the quantity of free withdrawals carried out in the month outside the scope of Pix, up to the limits provided for in the regulation on the charging of fees referred to in art. 2, when applicable; (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

II - must be considered for each deposit account or prepaid payment account, regardless of the number of holders; (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

III - is not cumulative for the following month; and (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

IV - corresponds to the sum of the sending of funds transactions for the purposes of withdrawal and change. (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

Art. 4 The institution holding the deposit account or the prepaid payment account may only charge fees, within the scope of Pix, from the client:

I - natural person, including individual entrepreneurs, resulting from: (Amended, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

a) receipt of funds, for the purpose of purchase; and (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

b) sending of funds, for the purposes of withdrawal or change, observing the limit referred to in letter "c" of item I of the caput of art. 3 and the provisions of item I of § 2 of art. 3; and (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

II - legal entity, resulting from:

a) sending and receipt of funds; and

b) provision of ancillary services related to the sending or receipt of funds.

Art. 4-A The value of the fee for the service of sending funds, for the purposes of withdrawal or change, within the scope of Pix, including when included in a service package, cannot be higher than the value of the fee related to the provision of the withdrawal service through other forms made available by the institution holding the client's account, considering the individual fee of the lowest value provided for in the tables published by the institution. (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

CHAPTER III

OF THE PAYMENT TRANSACTION INITIATION SERVICE WITHIN THE SCOPE OF PAYMENT ARRANGEMENTS

Art. 5 The charging of a fee from the client for the provision of the payment transaction initiation service, defined in accordance with the current regulation, within the scope of payment arrangements, is permitted.

Sole Paragraph. The charging of the fee referred to in the caput from the paying client in the case of a payment transaction initiated by the institution holding the payer's account is prohibited.

CHAPTER IV

GENERAL PROVISIONS

Art. 6 The institution holding the paying client's account is prohibited from charging a fee for a payment transaction initiated through a payment transaction initiation service provider at a different value compared to the same service provided through its electronic service channels.

Art. 7 The value of the fee charged for the provision of the services referred to in art. 1 must be informed to the client:

I - in the receipt of sending and receipt of funds within the scope of Pix and the payment transaction initiation service;

II - in the ordinary statement of the deposit and payment accounts, as well as in the annual consolidated fee statement;

III - in the demonstration of use of the payment transaction initiation service, if the value is not informed in the ordinary statements referred to in item II; and

IV - in a table of fees for services provided on the institution's website on the internet and in other electronic channels.

Sole Paragraph. For the purposes of the provision of item I, if the incidence of the fee cannot be determined at the time of the provision of the sending of funds service for the purposes of withdrawal or change, within the scope of Pix, due to the provision of item I of § 2 of art. 3, the receipt must inform the value of the fee that may be charged. (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

Art. 7-A For the purposes of the provisions of arts. 3 and 4, the definitions provided for in the Pix Regulation regarding the purposes of transfer, purchase, withdrawal, and change must be considered. (Amended, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

Art. 7-B The institution must provide clients with the necessary information for the understanding of the fee charging system for the provision of the service of sending funds for the purposes of withdrawal or change, within the scope of Pix, including the rules referred to in item I of § 2 of art. 3. (Added, effective November 1, 2021, by BCB Resolution No. 136, of September 2, 2021.)

Art. 8 This Resolution enters into force on November 3, 2020.

Otávio Ribeiro Damaso
Director of Regulation