BCB Resolution No. 476 — Amends BCB Resolution No. 96 of May 19, 2021, regarding the opening, maintenance, and closure of payment accounts

Resolution No. 476

BCB RESOLUTION
NO. 476, OF MAY 26, 2025

Amends
BCB Resolution No. 96, of May 19, 2021, which provides for the opening, maintenance, and closure of payment accounts.

The Collegiate Board of the Central Bank of Brazil, in a session held on May 20, 2025, based on arts. 9, caput, items II and IX, and 15 of Law No. 12,865, of October 9, 2013, and having in view the provisions of art. 13 of Resolution No. 4,282, of November 4, 2013,

R E S O L V E:

Art. 1 BCB Resolution No. 96, of May 19, 2021, published in the Official Gazette of the Union on May 21, 2021, shall enter into force with the following alterations:

“Art. 4-A The institutions referred to in art. 1, in order to support the procedures and controls related to the process of opening accounts and updating the information of the account holder, as provided for in art. 4, § 4, must consult the system referred to in BCB Resolution No. 475, of May 26, 2025, prior to the opening of a prepaid payment account and to the alteration of holders or their representatives.

§ 1 If the institution decides to open the prepaid payment account or to alter the holders or their representatives, when there is a request to the contrary registered in the system referred to in the caput, the decision must be documented and justified, being applicable only in exceptional situations where the holders, applicants for holder status, or their representatives are unable to exclude the request from the system.

§ 2 If the institution decides not to open the account or not to alter the holders or their representatives, solely due to the request referred to in § 1, the reasons for the decision must be made explicit to the account holder, the applicant for holder status, or their representative.

§ 3 The decision-making for the opening of the account and for the alterations of holders or their representatives is the exclusive responsibility of the institution.

§ 4 Institutions must keep available to the Central Bank of Brazil for at least ten years the supporting documentation regarding the consultation to the system referred to in the caput, including its result, as well as the documentation referred to in § 1.” (NR)

Art. 2 This Resolution enters into force on December 1, 2025.

GILNEU FRANCISCO ASTOLFI VIVAN
Director of Regulation