2024-03-28
The Securities Commission Malaysia issued revised Guidelines on Conduct for Capital Market Intermediaries to mandate honest and fair treatment of clients, including specific protections for vulnerable individuals. The document requires intermediaries to establish robust controls, policies, and procedures overseen by the board and senior management to ensure compliance and align incentives with client interests. It further imposes strict obligations regarding the provision of suitable personal advice, the protection of client assets and information, and the transparent handling of complaints and conflicts of interest.