2022-04-11 | CBE11.1

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CBE Regulation Book 11.1 - Establishing A Department For Financial Inclusion In Banks

The Central Bank of Egypt mandates that every bank establish a dedicated Financial Inclusion Department reporting to the Executive Director or his deputy. This department is required to develop a 3-5 year strategy and an annual operational plan covering geographic expansion, product development for marginalized groups, digital services, financial literacy, and SME support. The regulation assigns the department responsibilities for monitoring implementation, providing recommendations to the central bank, coordinating internal activities, ensuring staff training and technological infrastructure, and submitting periodic reports on strategy results, financial inclusion activities, and beneficiary impact.

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