Regulatory Alerts2024-02-26
Added · Updated
Central Bank of Jordan Circular on Financial Literacy and Awareness Requirements
The Central Bank of Jordan mandates that all supervised banks and financial institutions implement financial literacy programs, ensure accessible resources for customers with disabilities, and clearly distinguish marketing from educational content. Institutions must provide transparent product information, fraud protection advice, and utilize customer satisfaction tools to improve services. Additionally, regulated entities are required to submit an annual report of their financial awareness activities by the end of January each year, starting in 2024, and designate primary and alternate liaison officers for financial literacy matters.
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